Shrinathpuram, Kota, Rajasthan
INR Not disclosed
On-site
Full Time
Qualification Only female candidates required 12th pass/ Diploma Freshers/ experience both can apply Good English communication Social media knowledge must require About us Office Timing: 11AM to 5PM (6 hours) Working Days (Weekly): Monday to Saturday (6 Days) Paid Leave: Sunday off and one medical leave in a month Responsibility A customer care executive is a professional responsible for communicating the how’s and why’s regarding service expectations within a company. These professionals perform a number of duties, including: Answering Phones : They handle incoming calls from customers, addressing inquiries, providing support, and resolving issues. Email and Social Media Communication : They curate streamlined communication via email and social media platforms for offers, updates, and more. Issue Resolution : Customer care executives deal with customer issues and provide easy-to-follow solutions. Order Management : They manage payment and delivery of customer orders. Product Assistance : Helping customers choose the right product based on their requirements and budget. Complaint Handling : Timely management of customer concerns and complaints. Promotions and Deals : Informing customers about upcoming promotions or deals. Building Rapport : Establishing positive relationships with clients and customers. Data Analysis : Creating reports based on customer satisfaction statistics. Appointment Scheduling : Fixing appointments based on customer availability Job Types: Full-time, Part-time, Fresher, Internship Pay: From ₹7,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Shrinathpuram, Kota, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Business development: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Required) Location: Shrinathpuram, Kota, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person
India
INR 0.84 - 0.84 Lacs P.A.
On-site
Full Time
Qualification Only female candidates required 12th pass/ Diploma Freshers/ experience both can apply Good English communication Social media knowledge must require About us Office Timing: 11AM to 5PM (6 hours) Working Days (Weekly): Monday to Saturday (6 Days) Paid Leave: Sunday off and one medical leave in a month Responsibility A customer care executive is a professional responsible for communicating the how’s and why’s regarding service expectations within a company. These professionals perform a number of duties, including: Answering Phones : They handle incoming calls from customers, addressing inquiries, providing support, and resolving issues. Email and Social Media Communication : They curate streamlined communication via email and social media platforms for offers, updates, and more. Issue Resolution : Customer care executives deal with customer issues and provide easy-to-follow solutions. Order Management : They manage payment and delivery of customer orders. Product Assistance : Helping customers choose the right product based on their requirements and budget. Complaint Handling : Timely management of customer concerns and complaints. Promotions and Deals : Informing customers about upcoming promotions or deals. Building Rapport : Establishing positive relationships with clients and customers. Data Analysis : Creating reports based on customer satisfaction statistics. Appointment Scheduling : Fixing appointments based on customer availability Job Types: Full-time, Part-time, Fresher, Internship Pay: From ₹7,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Shrinathpuram, Kota, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Business development: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Required) Location: Shrinathpuram, Kota, Rajasthan (Required) Shift availability: Day Shift (Required) Work Location: In person
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