GYAN GURUKUL

We are looking for a motivated and customer-focused Tele caller Executive to join our team. The role involves making inbound/outbound calls, handling inbound outbound inquiries, explaining products/services, generating leads, and ensuring excellent customer service. The ideal candidate should have strong communication skills, persuasive abilities, and a willingness to learn. Key Responsibilities Make inbound/ outbound calls to potential and existing customers. Handle inbound/outbound customer queries and provide relevant information. Explain products/services in a clear and professional manner. Generate leads, follow up on prospects, and convert leads into sales (as applicable). Maintain customer databases and update call records. Achieve daily/weekly/monthly call targets and KPIs. Resolve customer concerns and escalate complex issues when needed. Build long-term relationships with customers through quality customer service. Collaborate with the sales/marketing teams for campaign execution. Prepare and share daily call reports with the team lead/manager. Required Skills & Qualifications Minimum qualification: Undergraduate/ Graduate (as preferred by company preferences). Proven experience as a tele caller, customer service representative, or similar role (experienced candidate required for this post ). Excellent verbal communication and interpersonal skills. Ability to handle rejections and remain positive and motivated. Basic computer knowledge (MS Word/MS Office). Good listening skills and attention to detail. Ability to work under targets and time constraints. Preferred Skills Fluency in Hindi/English or additional regional languages. Prior sales or call-center experience acceptable. Persuasive and negotiation skills. Working Conditions Job Type: Full-time / Part-time Work Mode: On-site Shift Timings: Day shift (as applicable) Salary: Based on experience + incentives Working Hours : 10:00 AM to 07:00 PM Benefits Attractive incentives and performance bonuses. Training and skill development. Career growth opportunities. Supportive team environment. *NOTE : THIS POST IS ONLY FOR FEMALE CANDIDATE* Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person