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Service Project Manager Live Connections

12.0 - 18.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Service Delivery Manager in the Life Sciences domain, your role will involve leading managed support, service operations, and delivery for mission-critical pharma applications to ensure compliance, stability, and operational excellence. You should have a strong background in Life Sciences IT operations, specifically across Manufacturing (MES) and Quality (QMS/GxP) applications. Key Responsibilities: - Lead and manage a shift-based L2/L3 support team in Chennai for Pharma Manufacturing & Quality applications (MES, QMS, LIMS, EBR). - Drive Incident, Problem, Change, and Release Management aligned with ITIL best practices. - Ensure adherence to defined SLAs, KPIs, and continuous operationa...

Posted 13 hours ago

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