We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India. This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development Delivery and Talent Management Administration. The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement. Key Responsibilities: 1. Talent Learning Content Development and Delivery - Lead the development of custom learning content tailored to GXO s workforce, include large scale, organizational development initiatives. - Oversee the implementation and cultural adaptation of GXO s AI Development Coaching tool. - Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs. - Leverage AI tools to: - Enhance back-office development processes. - Adapt general content to GXO-specific needs. - Build and maintain GPT capabilities using LLMs and internal IP. - Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation. - Ensure scalable, high-quality delivery of learning content across all GXO audiences. 2. Talent Management Administration - Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes. - Support the execution of GXO s Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement. - Administer GXO s Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms. - Develop dashboards and action plan tracking tools to support engagement initiatives. - Create templates and presentations for talent calibration and performance review sessions. - Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting. Qualifications: - Bachelor s degree in Human Resources, Learning Development, Business Administration, or related field (Master s preferred). - 7+ years of experience in Talent Management, Learning Development, or HR Operations, with at least 3 years in a managerial role. - Proven experience managing offshore teams and vendor relationships. - Strong utilization of instructional design methodologies and learning technologies. - Familiarity with AI tools and platforms used in learning and talent development. - Excellent project management, communication, and stakeholder engagement skills. - Experience with enterprise HR systems (e.g., Workday, Cornerstone, SuccessFactors) is a plus. Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes. Strategic thinker with a hands-on approach. Comfortable working in a fast-paced, global environment. Passionate about innovation, continuous learning, and operational excellence. Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality.
We are seeking a highly experienced and strategic Learning Program Lead to drive complex, enterprise-wide learning and organizational development initiatives, with a strong emphasis on regulatory compliance and global stakeholder engagement. This role will serve as a critical bridge between our global subject matter experts (SMEs), enterprise stakeholders, and our offshore managed services center, ensuring seamless execution and alignment of learning programs with business objectives. Key Responsibilities: - Program Leadership: Lead the design, development, and execution of large-scale learning and organizational development programs, particularly those with regulatory or compliance implications. - AI Utilization: Leverage AI tools such as Google Gemini, Copilot agents, etc. to craft novel, individualized solutions for various audiences, to put learning in the flow or work. - Project Management: Apply advanced project management methodologies to plan, execute, and monitor learning initiatives, ensuring timely delivery, budget adherence, and measurable outcomes. - Stakeholder Management: Build and maintain strong relationships with senior stakeholders across business units and geographies to ensure alignment, buy-in, and successful program delivery. - Global Collaboration: Partner with SMEs and functional leaders across regions (including Americas, Europe, UK, and APAC) to gather insights, validate content, and ensure cultural and regulatory relevance. - Vendor Offshore Oversight: Guide and oversee the work of resources in our offshore managed services center, ensuring quality, timeliness, and alignment with strategic goals. - Change Management: Drive change management strategies to support adoption and sustainment of learning initiatives across the enterprise. - Metrics Reporting: Define success metrics, track program performance, and report outcomes to executive leadership. Qualifications: - Experience: 10+ years in learning development, organizational development, or related fields, with at least 5 years in a senior program or project leadership role. - Project Management Expertise: Demonstrated success in managing complex, cross-functional projects using formal project management frameworks. PMP, PRINCE2, or equivalent certification is highly desirable. - Global Exposure: Proven experience working in a global, matrixed organization with cross-cultural teams. - Stakeholder Savvy: Exceptional stakeholder management and communication skills, with the ability to influence at all levels. - Regulatory Knowledge: Familiarity with regulatory training requirements in industries such as finance, healthcare, or pharmaceuticals is highly desirable. - Tools: Growing experience with AI tools and agents to deliver training and development opportunities in novel ways. Proficiency in learning management systems (LMS), collaboration tools (e.g., MS Teams, SharePoint), and project tracking tools (e.g., Jira, MS Project, Monday.com). Preferred Attributes: - Clearly articulate in English preferred. - Experience managing or working with nearshore/offshore teams. - Strategic thinker with a hands-on approach to execution. Tech-forward learning architect with focus on individualized learning initiatives made possible through AI.
Lead Analyst, Talent Management - GOSC ------------------------- Lead Analyst, Talent Management - GOSC Job Type: Full Time Job Summary: We are seeking a highly organized, tech-forward, and responsive Talent Management Administrator to support the execution and administration of key talent initiatives at GXO. This role requires strong project management capabilities and a proactive mindset to coordinate leadership assessments, manage performance and engagement processes, and support the implementation of talent development platforms. The ideal candidate will be detail-oriented, collaborative, and eager to leverage automation, AI tools, and data dashboards to streamline processes and enhance the employee experience. Key Responsibilities: Leadership Assessments & Feedback: Coordinate with external vendors and internal systems to manage leadership assessments and 360-degree feedback processes. Build and maintain dashboards to track participation, completion rates, and feedback trends. Performance & Talent Processes: Support the execution of GXO s performance and talent management cycles. Gather requirements, create forms, and engage stakeholders to ensure smooth process delivery. Develop dashboards to monitor process milestones, completion status, and performance insights. Employee Listening Strategy: Administer GXO s Listening Strategy, including the Annual Engagement Survey and ad hoc surveys. Leverage engagement survey platforms to manage survey design, deployment, and reporting. Create dashboards to visualize engagement trends, response rates, and action planning progress. Engagement & Action Planning: Develop dashboards and tools to track engagement initiatives and action plans. Provide insights and recommendations based on survey data and feedback trends. Support leaders in interpreting data and tracking progress against goals. Talent Review Support: Create templates and presentations for talent calibration and performance review sessions. Assist in organizing and documenting outcomes of talent discussions. Build dashboards to support talent segmentation, succession planning, and readiness tracking. Skills Platform Administration: Support the implementation and ongoing management of a Skills Platform. Manage user permissions, curate content, and generate usage and impact reports. Develop dashboards to monitor platform adoption, skill development trends, and learning engagement. Process Automation: Design and implement automated workflows using Microsoft Power Automate to streamline key talent processes with minimal human intervention. Build dashboards to monitor automation performance, identify bottlenecks, and track efficiency gains. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR, Talent Management, or a related role. Strong project management skills with the ability to manage multiple priorities and deadlines. Highly organized, detail-oriented, and responsive in a fast-paced environment. Tech-forward mindset with growing experience using AI tools and automation platforms to support HR and talent development initiatives. Hands-on experience with Microsoft Power Automate or similar workflow automation tools. Experience with engagement survey platforms (e.g., Qualtrics, WTW, Glint, Perceptyx). Proficiency in Microsoft Office Suite (especially Excel and PowerPoint). Excellent communication and stakeholder engagement skills. Preferred Skills: Experience with Cornerstone OnDemand or similar talent management systems. Familiarity with data visualization tools (e.g., Power BI, Tableau). Exposure to AI-driven tools for talent analytics, content generation, or workflow automation. -------------------------
Senior Project Manager - GOSC ------------------- Job Role: Senior Project Manager Department / Process: Project Management Location: Mumbai Job Description: A Project Manager for the HR PMO team is responsible for managing and driving HR Projects through different phases of its life cycle making sure that the Project is effectively/efficiently executed and proper status reporting is done to the Senior HR Leadership. Roles & Responsibilities: Manage initiative(s)/project(s) effectively, using Project Management methodologies and tools. HR Program Roadmap Management and Tracking. Develop/Support Project Plan and Business case. Drive User Acceptance Testing / End to End Integrations for projects under HR Portfolio. Track progress and timelines, Status reporting using Power BI / Planview / MS Projects. Executive Communication to Directors/VPs and concerned stakeholders. Drive engagement surveys and build leadership dashboard for LATAM/APAC & Europe. Process Automation & New Systems Implementation. RAID Log Analysis and Risk Management for any potential Risks and barriers. Establish credibility and trust as an HR Project Manager. Business Case Analysis and Project Intake Documentation for HR Portfolio Management. RFP and Pilot Projects initiation including vendor management. Project tasks and activity management with work breakdown structure and Planview. UAT/E2E using JIRA. Qualification, Experience & Skills: Any Bachelors degree 5+ years of experience in Project Management domain Functional Knowledge of UAT/E2E Working knowledge of MS Projects, PowerBI, MIS, Leadership Reporting, Advance Excel & PowerPoint, Project Delivery, People Management and HR Reporting. Strong Communication and interpersonal skills. -------------------
Senior Engineer Warehouse Design - GOSC ----------------------- Job Role: Senior Engineer Department / Process: Warehouse Solutions Location: Mumbai Summary of Role: As a Senior Solutions Engineer you will be responsible for delivering qualitative and quantitative value through detailed analysis for our customers. Support the solutions team in developing Engineered solutions in response to RFQ s and RFPs across different industry verticals and geographies. Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach. Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods. Review the work deliverables with Manager/Lead engineer including the engineering design, AUTOCAD layouts, DC Staffing and overall financials and ensure the work is delivered with required quality and within the stipulated timelines. Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work. Develop layouts to support the proposed solution. Determine facility design specifications based on operational activity levels, product dimensional profiles, material flow, and transportation methods. Identify and specify appropriate material handling and storage equipment to support efficient operations. Evaluate and recommend automation technologies to supervisor where they provide clear operational or financial benefits. Define requirements for office equipment and facility modifications to support operational needs. Develop comprehensive equipment and operating supply lists. Prepare and submit purchase requisitions to support timely procurement. Specify IT hardware and cabling needs based on workflow demands and activity levels. Establish detailed tasks and operational processes required to execute the proposed work content effectively. Communicates well with leadership, Team members and other departments. Willingness to work a flexible schedule to broaden learning opportunities, led by example, and prepare for future assignments. Working with cross-functional teams providing engineering support. Technical / Functional / Soft Skills: Must Have Bachelor s degree in industrial engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4-6 years of professional experience Experience in working with remote teams (Onsite - Offshore Setup) Proficiency in Microsoft Office Proficiency in AutoCAD Experience in an AS9100 or ISO9001 production environment Ability to communicate effectively with technical and non-technical audiences. Interview Business users gather and document requirements. Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data. Nice to Have APICS certification Extensive experience in quality, engineering, lean manufacturing and work cell manufacturing; ability to identify best practices in a high-volume production environment. Experience with analytical tools such as flowcharts, Pareto charts, cause, and effect diagrams, run charts, etc. -----------------------
Senior Analyst, Finance - GOSC Department / Process: Customer presentations Sr. analyst Location: Mumbai Job Description: As a Senior Analyst for Customer Presentations, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients. In addition, you will develop sales training materials, KPI reports, and performance dashboards. Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content. Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions, while also measuring the ROI of marketing campaigns and sales initiatives. This role demands proficiency in Power BI, CRM systems, and business analytics. A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential. Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position. Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation. Design and produce high-quality PowerPoint presentations that adhere to brand guidelines. Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement. Ensure consistency, accuracy, and visual appeal across all presentation materials. Maintain and regularly update a centralized library of sales presentations and templates. Assist in rehearsing and refining presentations to ensure impactful client delivery. Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality. Customize sales materials to align with specific customer interests and needs. Prepare visually compelling presentations that leave a strong impression during client pitches. Centralize customer data to support training and onboarding initiatives. Support sales reps and content creators in sharing training materials, product demos, and promotional content. Track and manage leads, opportunities, and customer interactions using CRM tools. Provide insights into revenue forecasts, pipeline health, and campaign performance. Monitor customer lifetime value, churn rates, and other key customer metrics. Visualize sales performance, trends, and KPIs through dashboards and reports. Track revenue, expenses, and profitability metrics in real time. Analyze sales representative performance and identify skill gaps for targeted improvement. Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution. Deliver detailed reports on campaign effectiveness to help refine sales strategies. Monitor campaign budgets, spending, and profitability to optimize resource allocation. Qualification, Experience & Skills: A master s degree or MBA (in Sales, Finance, Marketing etc.) 8-10 years of experience in sales enablement, business analysis, and presentation design roles. Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences. Hands-on experience with CRM platforms such as Salesforce and analytics tools like Google Analytics and Power BI. Experience collaborating cross-functionally with sales, marketing, finance, and legal teams. Skilled in campaign tracking, sales performance analysis, and customer lifecycle metrics. Proficient in Microsoft PowerPoint, Visio, SharePoint, Power BI, and the Microsoft Office suite. Experience with Salesforce and Google Analytics is a plus. Strong graphic design skills with a keen eye for detail. Excellent communication and collaboration abilities. Capable of working under tight deadlines and managing multiple projects simultaneously. Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage. Shift timing: :1:00 PM to 10:00 PM IST
Inventory Control Analyst - 1st Shift Logistics at full potential. At GXO, we re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you ll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 5:00pm At GXO Logistics, we re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Inventory Control Analyst, you will prepare operational investigation of services, projects, and general business. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you ll do on a typical day: Develop metrics to measure performance and drive the desired behavior to improve overall performance Create reports using SQL or Python to provide visibility to operations and/or the customer Create BI dashboards sourcing data from multiple sources, e.g., WMS Database, Google Sheets, Excel, Smartsheet, etc. Partner with peers and neighboring Analytics departments to ensure no redundant or conflicting information is distributed Make connections between data collected and reported and compare to KPIs; support operations to ensure an understanding of how to use data to get results or influence behavior Prepare related reports, graphs, charts, process maps/flowcharts, presentations and other documents to facilitate a better understanding of the data being shared Recommend process and system changes to drive Continuous Improvement through analyses Train operations to use data to perform their own root cause analysis Develop end-to-end knowledge of our WMS and corresponding interfaces (Connection Manager, Order Manager, etc.) Understand the timing and frequency of transactions in our systems and our customers systems, including monitoring EDI messages and researching failed IDOCs Develop a good working relationship with our onsite customer representatives What you need to succeed at GXO: At a minimum, you ll need: Bachelor s degree in Logistics, Business, Supply Chain or a related field, or equivalent related work or military experience 1 year of experience in inventory control within a comprehensive supply chain or logistics environment Experience with Microsoft Office, including advanced Excel skills (macros, VLOOKUP, etc.) Support experience with Warehouse Management Systems (WMS), order management applications and database systems Experience converting raw data into actionable information It d be great if you also have: Experience preparing, importing, and manipulating information in spreadsheets, databases, and presentations Experience in a finance related role Experience with Power BI SAP experience Ability to create solutions-based reports to improve operational efficiency and customer satisfaction Understanding of fundamental warehouse operations and supply chain structure Excellent written and verbal communication skills We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXOs candidate privacy statement here.
We are seeking an experienced Project Manager - HR Data to lead and drive strategic initiatives focused on HR data transformation, integration, and analytics. In this role, you will partner closely with HR, IT, and cross-functional teams to manage the end-to-end delivery of high-impact projects related to workforce data management, people analytics, and HR system enhancements. Your work will play a critical role in improving the accessibility, quality, and strategic use of HR data across the organization. Roles & Responsibilities: Lead and manage complex data-driven initiatives and projects using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for HR data initiatives, from business case development through execution, including planning, resource allocation, risk management, and stakeholder communication. Collaborate with Finance, IT, Data Engineering, Analytics and business ops leaders to define project scope, goals, and deliverables aligned with strategic objectives. Support data governance and data quality initiatives across the HR function. Drive User Acceptance Testing (UAT) and End-to-End (E2E) integration testing for data platforms and analytics tools. Monitor project progress, manage timelines, and deliver executive-level status reports using various project management tools Communicate effectively with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Support the design and rollout of data dashboards and reporting solutions for global regions (LATAM, APAC, Europe). Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize JIRA for backlog management, sprint planning, and tracking UAT/E2E testing activities. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Qualification, Experience & Skills: Bachelor s degree in Business, Human Resources, Information Systems, or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving HR data and analytics. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment.
We are seeking an experienced Project Manager Learning & Development to lead and drive strategic initiatives that enhance employee learning, development programs, and capability-building efforts across the organization. In this role, you will partner closely with HR, L&D, IT, and cross-functional stakeholders to manage the end-to-end delivery of high-impact projects related to learning systems, program implementation, and workforce development strategies. Your work will play a critical role in shaping a learning culture and supporting talent development on a global scale. Roles & Responsibilities: Lead and manage complex L&D projects and initiatives using established Project Management methodologies (Agile, Waterfall, or hybrid). Lead end-to-end project management for L&D initiatives, from business case development through execution, including planning, scoping, resource allocation, risk management, and stakeholder management and communication. Collaborate with HR Business Partners, Talent & Learning, IT, and regional teams to define project scope, objectives, and deliverables aligned with global L&D strategies. Oversee User Acceptance Testing (UAT) and end-to-end validation of learning technologies and platforms to ensure functionality, user experience, and alignment with objectives. Monitor project progress, manage timelines, build work breakdown structures, and deliver executive-level and project detailed status reports using various project management tools . Communicate effectively and timely with senior leadership (Directors, VPs) and key stakeholders to ensure alignment and transparency. Proactively manage project risks and interdependencies by maintaining and analysing RAID logs (Risks, Assumptions, Issues, Dependencies) to support informed decision-making and mitigate potential barriers. Utilize tools like JIRA, Smartsheet, MS Project, or Monday.com to manage L&D project backlogs, timelines, and stakeholder engagement. Manage vendor relationships and external consultants as needed. Build trust and credibility as a strategic partner in data transformation and project delivery. Manage project-related budgets and resources as needed, ensuring projects come in on-time and on-budget. Influence indirect reporting relationships to complete project tasks, escalating in a timely and proactive manner that drives on-schedule project delivery. Qualification, Experience & Skills: Bachelor s degree in Business, Human Resources or a related field. Project Management Professional (PMP), Agile, or Scrum certification preferred. 5+ years of experience in Project Management domain. Proven track record leading complex, cross-functional projects involving L&D initiatives. Well-versed in project management platforms such as Monday.com, Jira or Smartsheet, with the ability to tailor tools to support effective planning, tracking, and stakeholder communication. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced, matrixed environment
What you will do on a typical day: Provides analysis of profitability variances. Analyzes, investigates, and communicates variances and unusual cost items, evaluates their effect on operations, and provides recommendations for corrective actions. Assists with monthly financial cycles and communicates across business functions inside and outside the financial organization. Leads the annual budgeting and monthly forecasting processes for the central Operations Excellence & Engineering department of the America s Asia Pacific region, including forecasting of headcount and related costs as well as non-labor costs such as prepaid service agreements Forecasts and reports on the accounting treatment of employee labor, such as capitalized labor and customer-funded labor Serves as a technical liaison to accounting, Operations Excellence & Engineering leadership, finance management and other staff by providing financial planning experience, financial information and modeling, activity analysis and variance analysis Perform analysis of complex data to understand operational trends and the corresponding monetary impact Partners with HR business leaders to understand, forecast, and budget headcount and hiring trends Professionally reports financial performance and variances, including weekly, monthly, quarterly, and annual operating results Focuses on identifying weaknesses in current financial processes and strategizes process improvement efforts with finance team Prepare and present ad hoc reporting as required in support of departmental needs What you need to succeed at GXO: At a minimum, you will need: Bachelor s degree in business, finance, accounting or related field, or equivalent related work or military experience 3 years of experience in finance or financial planning and analysis Experience with Microsoft Office and creating complex formulas and models in Excel with large amounts of data in various formats Financial leadership and professional presentation experience It would be great if you also have: Masters degree (MBA or MS) Experience with Business Intelligence (BI) tools Experience in transportation and/or supply chain, and with corporate offices and divisions Experience developing insightful, valuable, and actionable analyses with detailed explanations regarding drivers of those results; capability to produce unambiguous, comprehensive, and accurate interpretations Consistent interpersonal, leadership and creative skills
We are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system, Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker situations You will lead a team of analysts and senior analysts, guiding them towards service delivery with Quality, Speed and Compliance. Key responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts. Foster a culture of innovation, continuous learning, and belonging. Ticket Management and Invoicing SNOW Ticket Resolution Fieldglass Tier 2 (System Update) Payroll/Invoicing Weekly Processing & Resolution Incentive Approvals & Tracking Scorecard Management Cross-Functional Collaboration Escalating and resolving potential issues by calling them to the attention of the department head and identifying potential solutions and act as point of escalation for complex contingent worker situations Stakeholder Engagement Serve as liaison between staff and senior leaders regarding proposals, project updates, and planning. Technology Support Fieldglass product management Releases, enhancements & testing Product education Experience Required 5+ years of experience in managing Fieldglass or similar HRIS systems. 3 years experience in a leadership role. People management, networking, and cross-functional connectivity Strategic planning Experience of working in a cross-cultural environment. Proven ability to collaborate with teams across diverse regions. Skills Required Bachelor s degree (any field) Understanding of contingent labor program and VMS systems Excellent communication, collaboration, and stakeholder management skills Excellent analytical and problem-solving abilities. Excellent planning skills and a team player with a collaborative approach Influence with a positive and professional attitude
We are seeking a strategic and innovative Director of HR Product Development to lead the transformation of our Workforce Analytics & Insights team in India. This role will be pivotal in evolving our function from traditional reporting to delivering scalable, data-driven products and solutions that empower HR and business leaders with actionable insights. You will lead a team of analysts and senior analysts, guiding them through a transformation journey toward advanced analytics, data science, and productized insights. This is a high-impact role for a visionary leader who thrives at the intersection of people, data, and technology. Key responsibilities Main responsibilities include, but are not limited to: Team Leadership & Development Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts. Foster a culture of innovation, continuous learning, and data-driven decision-making. Drive team transformation from ad-hoc and recurring reporting to scalable analytical products. Product Development & Strategy Define and execute a roadmap for HR data products and self-service analytics tools. Translate business needs into scalable, repeatable analytics products and dashboards. Ensure alignment with enterprise data architecture and governance standards. Cross-Functional Collaboration Partner closely with the HR Product Management team within Workforce Analytics & Insights to ensure alignment between product development and customer engagement strategies. Collaborate with HR Product Managers to incorporate user feedback, prioritize features, and enhance the usability and impact of analytics products. Work jointly to deliver a seamless experience for HR and business stakeholders, from insight generation to product adoption. Data & Analytics Transformation Streamline data management processes and improve data quality and governance. Introduce and scale advanced analytics and data science capabilities within the team. Champion the use of predictive analytics, machine learning, and automation to drive insights. Stakeholder Engagement Collaborate with HR and business leaders to understand key challenges and deliver insights that drive strategic decisions. Communicate complex data concepts in a clear and compelling way to non-technical audiences. Ad-Hoc Request Management Establish and oversee a structured intake and triage process for all incoming ad-hoc data and reporting requests. Ensure timely, accurate, and prioritized responses to stakeholder needs while balancing long-term product development goals. Support the HR Product Management team by providing analytical expertise and capacity to address urgent or high-impact requests. Experience Required 8+ years of experience in analytics, data product development, or related fields, with at least 3 years in a leadership role. Proven experience leading analytics teams and delivering data products in an HR or people analytics context. Strong understanding of data architecture, data governance, and modern analytics platforms (e.g., Power BI, Tableau, SQL, Python, R). Experience with cloud-based data environments (e.g., Azure, AWS, GCP) is a plus. Excellent communication, collaboration, and stakeholder management skills. Passion for transforming data into actionable insights that drive business impact. Skills Required Excellent project management skills, with the ability to manage and prioritize multiple projects across different regions and time zones Strong cross-cultural communication skills and the ability to collaborate with teams across diverse regions Excellent analytical and problem-solving abilities. Excellent planning skills Works well under pressure with the ability to work at pace in an agile manner delivering outputs in the moment Excellent team player with a collaborative approach Influence with a positive and professional attitude Experience in workforce analytics, HRIS, or people data systems. Familiarity with data science techniques and tools (e.g., machine learning, NLP).
Lead Analyst, Talent Management - GOSC Lead Analyst, Talent Management Location: GOSC Job Type: Full Time Job Summary: Join our team to drive impactful talent initiatives across performance management, succession planning, career management, and employee engagement globally. This role requires a proactive, organized professional who can consult with stakeholders and use data to ensure talent solutions are practical and effective. You will partner closely with the Digital HR team to deploy products that elevate business performance, and with the HR Analytics team to continuously improve data-driven insights. Key Responsibilities: Support and improve global processes for performance management, succession planning, and employee engagement. Directly support business Talent & Learning leads to deliver cyclical and ad hoc processes. Provide enterprise group-level, regional, functional and sub-unit reports on a monthly, quarterly or ad hoc basis. Consult with HR and business stakeholders to tailor talent solutions. Elicit, confirm and prioritize requirements and liaise with the Talent Operations team and Project Managers to put the requirements in place. Provide guidance and training on talent management products and processes. Ensure documentation and administrative tasks are completed accurately and efficiently. This will include leadership assessment and engagement survey administration. Support the move to a skills-based organization by gathering requirements, ensuring requirements are met, educating others on its use, and monitoring its usage. Collaborate with the Digital HR team to design, implement, and optimize AI-driven solutions for talent management. Partner with the HR Analytics team to generate, interpret, and enhance actionable insights using advanced analytics and AI tools. Requirements: Strong organizational skills and attention to detail Action-oriented and superior customer support skills, focused on making the team successful Demonstrated ability to interpret data and translate findings into actions Experience working with stakeholders in a consultative capacity Experience collaborating on technology or analytics projects, including the purposeful use of AI Excellent written and verbal communication skills Prior experience in HR, talent management, or a related field Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR, Talent Management, or a related role.
Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients Additionally, youll contribute to creating sales training content, KPI reporting, and performance dashboards, Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions, Experience with Power BI, CRM platforms, and business analytics is a plus A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position, Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation, Design and produce high-quality PowerPoint presentations that adhere to brand guidelines, Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement, Ensure consistency, accuracy, and visual appeal across all presentation materials, Maintain and regularly update a centralized library of sales presentations and templates, Assist in rehearsing and refining presentations to ensure impactful client delivery, Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality, Customize sales materials to align with specific customer interests and needs, Prepare visually compelling presentations that leave a strong impression during client pitches, Centralize customer data to support training and onboarding initiatives, Support sales reps and content creators in sharing training materials, product demos, and promotional content, Track and manage leads, opportunities, and customer interactions using CRM tools, Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools, Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources, Visualize sales performance, trends, and KPIs through dashboards and reports, Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution, Deliver detailed reports on campaign effectiveness to help refine sales strategies, Qualification, Experience & Skills: Preferred masters degree or MBA (in Sales, Finance, Marketing etc) or b-tech/BE in any stream 810 years of experience in sales enablement, business analysis, and presentation design roles, Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences, Experience collaborating cross-functionally with sales, marketing, finance, and legal teams, Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite, Experience with Salesforce, Canva, Figma and Google Analytics is a plus, Strong graphic design skills with a keen eye for detail, Excellent communication and collaboration abilities, Capable of working under tight deadlines and managing multiple projects simultaneously, Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage, Shift timing: :1:00 PM to 10:00 PM IST
Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients Additionally, youll contribute to creating sales training content, KPI reporting, and performance dashboards, Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions, Experience with Power BI, CRM platforms, and business analytics is a plus A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position, Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation, Design and produce high-quality PowerPoint presentations that adhere to brand guidelines, Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement, Ensure consistency, accuracy, and visual appeal across all presentation materials, Maintain and regularly update a centralized library of sales presentations and templates, Assist in rehearsing and refining presentations to ensure impactful client delivery, Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality, Customize sales materials to align with specific customer interests and needs, Prepare visually compelling presentations that leave a strong impression during client pitches, Centralize customer data to support training and onboarding initiatives, Support sales reps and content creators in sharing training materials, product demos, and promotional content, Track and manage leads, opportunities, and customer interactions using CRM tools, Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools, Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources, Visualize sales performance, trends, and KPIs through dashboards and reports, Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution, Deliver detailed reports on campaign effectiveness to help refine sales strategies, Qualification, Experience & Skills: Preferred masters degree or MBA (in Sales, Finance, Marketing etc) or b-tech/BE in any stream 810 years of experience in sales enablement, business analysis, and presentation design roles, Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences, Experience collaborating cross-functionally with sales, marketing, finance, and legal teams, Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite, Experience with Salesforce, Canva, Figma and Google Analytics is a plus, Strong graphic design skills with a keen eye for detail, Excellent communication and collaboration abilities, Capable of working under tight deadlines and managing multiple projects simultaneously, Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage, Shift timing: :1:00 PM to 10:00 PM IST
Job Title: Manager, Learning and Development Location: Global Operating Service Center, India Department: Human Resources Learning & Development Employment Type: Full-Time Position Summary: We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development & Delivery and Talent Management Administration The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement, Key Responsibilities: Talent & Learning Content Development and Delivery Lead the development of custom learning content tailored to GXOs workforce, include large scale, organizational development initiatives, Oversee the implementation and cultural adaptation of GXOs AI Development Coaching tool, Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs, Leverage AI tools to: Enhance back-office development processes, Adapt general content to GXO-specific needs, Build and maintain ?GPT? capabilities using LLMs and internal IP, Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation, Ensure scalable, high-quality delivery of learning content across all GXO audiences, Talent Management Administration Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes, Support the execution of GXOs Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement, Administer GXOs Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms, Develop dashboards and action plan tracking tools to support engagement initiatives, Create templates and presentations for talent calibration and performance review sessions, Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting, Qualifications: Bachelors degree in Human Resources, Learning & Development, Business Administration, or related field (Masters preferred), 7+ years of experience in Talent Management, Learning & Development, or HR Operations, with at least 3 years in a managerial role, Proven experience managing offshore teams and vendor relationships, Strong utilization of instructional design methodologies and learning technologies, Familiarity with AI tools and platforms used in learning and talent development, Excellent project management, communication, and stakeholder engagement skills, Experience with enterprise HR systems (e g , Workday, Cornerstone, SuccessFactors) is a plus, Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes, Strategic thinker with a hands-on approach, Comfortable working in a fast-paced, global environment, Passionate about innovation, continuous learning, and operational excellence, Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality,
Department / Process: Warehouse Solutions Location: Mumbai Job Description: Summary of Role: As a Solutions Engineer Youll be responsible for delivering qualitative and quantitative value through detailed analysis for our customers Support the solutions team in developing Engineered solutions in response to RFQs and RFPs across different industry verticals and geographies, Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work Develop layouts to support the proposed solution Develop a value-added approach to supply chain challenges by employing data analysis, innovation and automation Identify & develop business cases for automation Create equipment and operating supply lists; develop IT equipment (hardware and cabling) requirements based on activity levels and work content Determine time estimates to develop, purchase, document, implement and install new processes, updates to existing procedures, IT solutions and equipment, operational supplies, etc Commitment to process excellence by ensuring proper, efficient and accurate use of the process, Communicates well with leadership, Team members and other departments, Willingness to work a flexible schedule in order to broaden learning opportunities, led by example, and prepare for future assignments, Working with cross-functional teams providing engineering support, Ability to communicate effectively with technical and non-technical audiences Interview Business users gather and document requirements, Instrumental in developing the new hires and led them by examples Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data, Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; ability to produce unambiguous, comprehensive and accurate interpretations Technical / Functional / Soft Skills: Must Have Bachelors degree in Industrial Engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4 years of professional experience Proficiency in Microsoft Office Proficiency in AutoCAD Power BI, MS-Access (Desirable) Nice to Have Experience in working with remote teams (Onsite Offshore Setup)
Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients Additionally, youll contribute to creating sales training content, KPI reporting, and performance dashboards, Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions, Experience with Power BI, CRM platforms, and business analytics is a plus A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position, Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation, Design and produce high-quality PowerPoint presentations that adhere to brand guidelines, Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement, Ensure consistency, accuracy, and visual appeal across all presentation materials, Maintain and regularly update a centralized library of sales presentations and templates, Assist in rehearsing and refining presentations to ensure impactful client delivery, Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality, Customize sales materials to align with specific customer interests and needs, Prepare visually compelling presentations that leave a strong impression during client pitches, Centralize customer data to support training and onboarding initiatives, Support sales reps and content creators in sharing training materials, product demos, and promotional content, Track and manage leads, opportunities, and customer interactions using CRM tools, Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools, Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources, Visualize sales performance, trends, and KPIs through dashboards and reports, Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution, Deliver detailed reports on campaign effectiveness to help refine sales strategies, Qualification, Experience & Skills: Preferred masters degree or MBA (in Sales, Finance, Marketing etc) or b-tech/BE in any stream 810 years of experience in sales enablement, business analysis, and presentation design roles, Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences, Experience collaborating cross-functionally with sales, marketing, finance, and legal teams, Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite, Experience with Salesforce, Canva, Figma and Google Analytics is a plus, Strong graphic design skills with a keen eye for detail, Excellent communication and collaboration abilities, Capable of working under tight deadlines and managing multiple projects simultaneously, Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage, Shift timing: :1:00 PM to 10:00 PM IST
Summary of Role: As a Solutions Engineer Youll be responsible for delivering qualitative and quantitative value through detailed analysis for our customers Support the solutions team in developing Engineered solutions in response to RFQs and RFPs across different industry verticals and geographies, Roles & Responsibilities: Gather accurate information and perform detailed solution design to fully define requirements and recommend approach Identify facility design requirements based on activity levels, product dimensional profiles, product flow and transportation methods Determine start-up and ongoing personnel requirements based on work tasks; identify management and supervisory staffing requirements based on technical specifications of work Develop layouts to support the proposed solution Develop a value-added approach to supply chain challenges by employing data analysis, innovation and automation Identify & develop business cases for automation Create equipment and operating supply lists; develop IT equipment (hardware and cabling) requirements based on activity levels and work content Determine time estimates to develop, purchase, document, implement and install new processes, updates to existing procedures, IT solutions and equipment, operational supplies, etc Commitment to process excellence by ensuring proper, efficient and accurate use of the process, Communicates well with leadership, Team members and other departments, Willingness to work a flexible schedule in order to broaden learning opportunities, led by example, and prepare for future assignments, Working with cross-functional teams providing engineering support, Ability to communicate effectively with technical and non-technical audiences Interview Business users gather and document requirements, Instrumental in developing the new hires and led them by examples Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data, Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; ability to produce unambiguous, comprehensive and accurate interpretations Technical / Functional / Soft Skills: Must Have Bachelors degree in Industrial Engineering or related field Experience in Supply Chain, Logistics, Distribution, Transportation, or manufacturing environment 4 years of professional experience Proficiency in Microsoft Office Proficiency in AutoCAD Power BI, MS-Access (Desirable) Nice to Have Experience in working with remote teams (Onsite Offshore Setup)
Lead Analyst, Talent Management Location: GOSC Job Type: Full Time Job Summary: Join our team to drive impactful talent initiatives across performance management, succession planning, career management, and employee engagement globally, This role requires a proactive, organized professional who can consult with stakeholders and use data to ensure talent solutions are practical and effective, You will partner closely with the Digital HR team to deploy products that elevate business performance, and with the HR Analytics team to continuously improve data-driven insights, Key Responsibilities: Support and improve global processes for performance management, succession planning, and employee engagement, Directly support business Talent & Learning leads to deliver cyclical and ad hoc processes, Provide enterprise group-level, regional, functional and sub-unit reports on a monthly, quarterly or ad hoc basis, Consult with HR and business stakeholders to tailor talent solutions Elicit, confirm and prioritize requirements and liaise with the Talent Operations team and Project Managers to put the requirements in place, Provide guidance and training on talent management products and processes, Ensure documentation and administrative tasks are completed accurately and efficiently This will include leadership assessment and engagement survey administration, Support the move to a skills-based organization by gathering requirements, ensuring requirements are met, educating others on its use, and monitoring its usage, Collaborate with the Digital HR team to design, implement, and optimize AI-driven solutions for talent management, Partner with the HR Analytics team to generate, interpret, and enhance actionable insights using advanced analytics and AI tools, Requirements: Strong organizational skills and attention to detail Action-oriented and superior customer support skills, focused on making the team successful Demonstrated ability to interpret data and translate findings into actions Experience working with stakeholders in a consultative capacity Experience collaborating on technology or analytics projects, including the purposeful use of AI Excellent written and verbal communication skills Prior experience in HR, talent management, or a related field Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field, 5+ years of experience in HR, Talent Management, or a related role,