Engineer - Technical Support Center Tata Communications Limited

0.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer ...

Posted 2 weeks ago

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Manager - Global Service Operations Tata Communications

6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for redefining connectivity with innovation and intelligence at Tata Communications. Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services, and Network services, you will be envisaging a New World of Communications. As the ideal candidate, you should possess a Bachelor's degree in Engineering, Computer Science, or a related field along with 6+ years of experience in network operations or managed services. Your strong knowledge and hands-on experience in SD-WAN technologies such as Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak, etc., will be crucial. Additionally, a deep understandi...

Posted 1 month ago

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Network Engineer Tata Communications

1.0 - 3.0 years

4 - 5 Lacs

Pune

Work from Office

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Mandate Skills- GVPN, IP routing, MPLS & Network Configurations Responsibilities Maintaining, administering, upgrading, and troubleshooting network tools and equipment Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc. Ensure SLA are achieved & work proactively to maintain the same. Conduct vulnerability assessments for networks, Server...

Posted 3 months ago

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