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Lead/Associate Manager - Case Processing1 ClinChoice

10.0 - 12.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Responsibilities: Thorough understanding of ICSR and/or literature monitoring processes, including all related guidelines and regulations. Provide required guidance and support, as applicable,to the Team Lead and SMEs on operational and domain aspects as necessary. Ensure tasks are assigned to the team members to meet deliverables in accordance with SLAs and KPIs. Work closely with the team and client, as applicable, to identify and mitigate risks to meet timelines, address or seek clarity for queries, if any, and escalate when necessary. Ensure that all assigned goals (e.g., utilization and efficiency) are met for self and team as set for the performance year. Conduct performance management...

Posted 1 month ago

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