About Alerted Alerted is Punjab’s first AI-enabled video monitoring company, built in partnership with a Canadian technology firm. We monitor properties across North America in real time and prevent crimes using smart cameras, instant alerts, and trained human operators. You will be working with systems and standards aligned to clients based in the U.S. and Canada, requiring professionalism and clear communication. What You’ll Do Lead and oversee daily operations of the day-shift monitoring center Supervise monitoring operators, ensure protocols are followed, and keep shift records Respond to intrusions using two-way audio with a calm, firm, and professional voice Maintain incident logs and operational procedures Coordinate with support staff in case of camera, power, or internet issues May occasionally assist with night operations if required during special circumstances Who We’re Looking For Fluent English speaker with strong verbal communication skills Smart, quick decision-maker who performs well under pressure Leadership experience in call centers, IT support, security operations, or military/police roles Comfortable using technology and learning new systems Highly organized, dependable, and willing to take ownership Open to living on-site and working closely with the founders during early growth Salary and Perks ₹35,000 – ₹50,000 per month (depending on experience) Unfurnished 2BHK accommodation provided in the same building as the monitoring center Potential to earn camera-based bonuses or equity shares as the company grows Performance incentives and career advancement opportunities Full training provided Location Rajpura, Punjab This is an on-site position with housing provided for the right candidate. How to Apply Apply on Indeed with your updated CV Record a short 2-minute video introducing yourself and explaining why we should hire you Send your CV and video on WhatsApp to +917087461192 Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Flexible schedule Provident Fund Schedule: Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Performance bonus Yearly bonus Ability to commute/relocate: Rajpura, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Education: Higher Secondary(12th Pass) (Required) Experience: Team management: 3 years (Required) Language: English (Required) Work Location: In person Expected Start Date: 01/08/2025
Job Duties: Observe live and recorded CCTV footage to identify suspicious or unauthorized activities. Ensure all cameras are functioning correctly and report malfunctions promptly. Record and report security breaches, unusual activities, or emergencies to the appropriate authorities or management. Maintain accurate logs of incidents, activities, and system issues. Coordinate with security staff to manage access and prevent unauthorized entry. Act as the first point of contact during emergencies, such as fire, theft, or medical incidents. Notify emergency services or on-site security teams when necessary. Liaise with on-ground security teams to address and resolve issues effectively. Provide real-time updates during security incidents. Maintain backups of CCTV recordings for legal or investigative purposes. Ensure compliance with data protection and privacy regulations. Conduct routine inspections of CCTV systems to ensure optimal performance. Perform basic troubleshooting or escalate technical issues to IT or maintenance teams. Analyze recorded footage to assist in investigations. Identify trends or patterns of suspicious behavior for proactive security measures. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹21,000.00 per month Benefits: Paid time off Provident Fund Ability to commute/relocate: Rajpura, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Location: Rajpura, Punjab (Preferred) Work Location: In person Application Deadline: 01/02/2025 Expected Start Date: 03/11/2025