Front Office Executive (Call Centre) Bansal Medical Services

1.0 - 5.0 years

0 Lacs

howrah, west bengal

On-site

You are seeking a front office executive with multitasking ability and excellent communication skills. The ideal candidate should be humble with the ability to guide patients, schedule tests, assist in radiological tests, deliver the same, and handle incoming calls. Good performance can lead to promotions. This is a full-time, permanent position with benefits including a flexible schedule, leave encashment, paid sick time, paid time off, and Provident Fund. The schedule involves rotational shifts with additional perks such as performance bonus and yearly bonus. Applicants are asked to provide information on their experience in a hospital/diagnostic center. The preferred education level is a Bachelor's degree, and experience with Microsoft Office and a total of 1 year of work experience is preferred. Proficiency in English is also preferred. The work location for this role is in person.,

Posted 4 days ago

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Hiring Patient Support For US shift Healthcare Industry Jobs Territory

1.0 - 4.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Role & responsibilities - As a Patient Support & Onboarding Specialist , youll be on the front lines of our patient experience. Your primary focus will be welcoming patients into our program, guiding them through setup, resolving technical issues, and helping them feel confident using the tools provided. Youll also serve as a friendly and informed point of contact for any questions about their care journey, supporting patients with empathy and clarity at every step. You will also collaborate with healthcare provider teams to ensure smooth onboarding and high satisfaction for both patients and clinical partners. Key Responsibilities 1. Patient Support & Onboarding Guide new patients through onboarding, including app setup, device pairing (e.g., blood pressure cuffs, CGMs), and initial orientation. Deliver clear and compassionate explanations of how the program works and what to expect. Serve as a go-to resource for answering patient questions and easing concerns. 2. Troubleshooting & Technical Assistance Assist patients with resolving issues related to devices and mobile app connectivity. Use available tools and step-by-step support to troubleshoot and resolve common issues. Collaborate with internal technical teams to escalate and resolve more complex issues. Contact No- 6385880811 , 7719859148

Posted 1 month ago

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