1. Client Relationship Management: o Build and maintain strong relationships with key clients (hotels, restaurants, caterers, etc.). o Regularly meet with clients to understand their needs, challenges, and business goals. o Provide personalized service, responding to client inquiries and resolving issues promptly. 2. Business Development & Sales: o Identify new business opportunities within the HORECA sector. o Conduct market research and competitor analysis to stay ahead of industry trends. o Develop and execute sales strategies to achieve revenue and profit targets. o Negotiate contracts, pricing, and terms with clients. 3. Account Strategy & Planning: o Create customized account plans for each key client, setting clear objectives and timelines. o Collaborate with internal teams (sales, marketing, logistics, and product development) to ensure client needs are met. o Monitor the performance of each account, identifying opportunities to improve and expand the partnership. 4. Product and Service Customization: o Understand the unique needs of the HORECA industry and propose tailored solutions or products. o Offer value-added services such as product training, marketing support, and menu consulting to clients. o Stay informed about new product offerings and innovations that could benefit HORECA clients. 5. Customer Support & Retention: o Act as the main point of contact for key clients, ensuring they are satisfied with the product/service. o Anticipate customer needs and address any concerns or complaints to maintain a positive relationship. o Regularly review contract terms, sales performance, and delivery schedules to ensure client satisfaction. 6. Reporting & Analysis: o Track sales performance, account growth, and client activity. o Provide regular reports and forecasts to senior management. o Analyze account data to identify opportunities for upselling or cross-selling products/services.
1. Client Relationship Management: o Build and maintain strong relationships with key clients (hotels, restaurants, caterers, etc.). o Regularly meet with clients to understand their needs, challenges, and business goals. o Provide personalized service, responding to client inquiries and resolving issues promptly. 2. Business Development & Sales: o Identify new business opportunities within the HORECA sector. o Conduct market research and competitor analysis to stay ahead of industry trends. o Develop and execute sales strategies to achieve revenue and profit targets. o Negotiate contracts, pricing, and terms with clients. 3. Account Strategy & Planning: o Create customized account plans for each key client, setting clear objectives and timelines. o Collaborate with internal teams (sales, marketing, logistics, and product development) to ensure client needs are met. o Monitor the performance of each account, identifying opportunities to improve and expand the partnership. 4. Product and Service Customization: o Understand the unique needs of the HORECA industry and propose tailored solutions or products. o Offer value-added services such as product training, marketing support, and menu consulting to clients. o Stay informed about new product offerings and innovations that could benefit HORECA clients. 5. Customer Support & Retention: o Act as the main point of contact for key clients, ensuring they are satisfied with the product/service. o Anticipate customer needs and address any concerns or complaints to maintain a positive relationship. o Regularly review contract terms, sales performance, and delivery schedules to ensure client satisfaction. 6. Reporting & Analysis: o Track sales performance, account growth, and client activity. o Provide regular reports and forecasts to senior management. o Analyze account data to identify opportunities for upselling or cross-selling products/services.
1. Client Relationship Management: o Build and maintain strong relationships with key clients (hotels, restaurants, caterers, etc.). o Regularly meet with clients to understand their needs, challenges, and business goals. o Provide personalized service, responding to client inquiries and resolving issues promptly. 2. Business Development & Sales: o Identify new business opportunities within the HORECA sector. o Conduct market research and competitor analysis to stay ahead of industry trends. o Develop and execute sales strategies to achieve revenue and profit targets. o Negotiate contracts, pricing, and terms with clients. 3. Account Strategy & Planning: o Create customized account plans for each key client, setting clear objectives and timelines. o Collaborate with internal teams (sales, marketing, logistics, and product development) to ensure client needs are met. o Monitor the performance of each account, identifying opportunities to improve and expand the partnership. 4. Product and Service Customization: o Understand the unique needs of the HORECA industry and propose tailored solutions or products. o Offer value-added services such as product training, marketing support, and menu consulting to clients. o Stay informed about new product offerings and innovations that could benefit HORECA clients. 5. Customer Support & Retention: o Act as the main point of contact for key clients, ensuring they are satisfied with the product/service. o Anticipate customer needs and address any concerns or complaints to maintain a positive relationship. o Regularly review contract terms, sales performance, and delivery schedules to ensure client satisfaction. 6. Reporting & Analysis: o Track sales performance, account growth, and client activity. o Provide regular reports and forecasts to senior management. o Analyze account data to identify opportunities for upselling or cross-selling products/services.
1. Client Relationship Management: o Build and maintain strong relationships with key clients (hotels, restaurants, caterers, etc.). o Regularly meet with clients to understand their needs, challenges, and business goals. o Provide personalized service, responding to client inquiries and resolving issues promptly. 2. Business Development & Sales: o Identify new business opportunities within the HORECA sector. o Conduct market research and competitor analysis to stay ahead of industry trends. o Develop and execute sales strategies to achieve revenue and profit targets. o Negotiate contracts, pricing, and terms with clients. 3. Account Strategy & Planning: o Create customized account plans for each key client, setting clear objectives and timelines. o Collaborate with internal teams (sales, marketing, logistics, and product development) to ensure client needs are met. o Monitor the performance of each account, identifying opportunities to improve and expand the partnership. 4. Product and Service Customization: o Understand the unique needs of the HORECA industry and propose tailored solutions or products. o Offer value-added services such as product training, marketing support, and menu consulting to clients. o Stay informed about new product offerings and innovations that could benefit HORECA clients. 5. Customer Support & Retention: o Act as the main point of contact for key clients, ensuring they are satisfied with the product/service. o Anticipate customer needs and address any concerns or complaints to maintain a positive relationship. o Regularly review contract terms, sales performance, and delivery schedules to ensure client satisfaction. 6. Reporting & Analysis: o Track sales performance, account growth, and client activity. o Provide regular reports and forecasts to senior management. o Analyze account data to identify opportunities for upselling or cross-selling products/services.
We are seeking a visionary and strategic leader to serve as Vice President - Technology for our supply chain company. The ideal candidate will spearhead our technology strategy, drive digital transformation, and lead innovation to optimize supply chain operations. This role requires a blend of technical expertise, leadership acumen, and a deep understanding of the supply chain ecosystem to deliver scalable and efficient technology solutions. ________________________________________ Key Responsibilities: Strategic Leadership: Define and execute the companys long-term technology roadmap, aligned with business goals and market trends. Lead digital transformation initiatives to modernize and optimize supply chain processes, ensuring operational excellence and customer satisfaction. Collaborate with executive leadership to identify technology-driven opportunities for growth, efficiency, and competitive advantage. Technology Development & Innovation: Oversee the design, development, and deployment of scalable technology platforms, including enterprise resource planning (ERP), warehouse management systems (WMS), and transportation management systems (TMS). Evaluate emerging technologies such as AI, IoT, blockchain, and robotics for integration into the supply chain to enhance efficiency and innovation. Foster a culture of innovation, encouraging teams to explore new approaches and solutions to industry challenges. Team Leadership & Development: Build, lead, and mentor a high-performing technology team, including software engineers, data scientists, and IT professionals. Establish a collaborative work environment that promotes accountability, creativity, and continuous learning. Develop talent pipelines to ensure the organization remains at the forefront of technological advancements. Operational Excellence: Ensure the robustness, security, and scalability of all technology systems and infrastructure. Establish metrics and KPIs to measure the performance and impact of technology initiatives on the business. Maintain compliance with industry regulations, cybersecurity standards, and data privacy requirements. Stakeholder Engagement: Serve as the key technology advisor to internal and external stakeholders, including customers, partners, and investors. Communicate complex technical concepts in a clear, actionable manner to non-technical audiences. Foster strong partnerships with vendors, consultants, and other third-party service providers. Technologies to be used: Smart algorithms to forecast demand, manage inventory, and understand seasonality and shelf life. Rapid delivery service TiDB to manage OLTP workloads Amazon Web Services (AWS) SQL database that supports online transaction processing (OLTP) and online analytical processing (OLAP) workloads. Qualifications & Experience: Education: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. Masters degree (MBA or equivalent) preferred. Experience: o 10+ years of experience in technology leadership roles, with at least 5 years in a senior position (e.g., CTO, VP Technology). o Proven expertise in supply chain technology solutions, including ERP, WMS, and TMS. o Experience driving large-scale digital transformation initiatives. Technical Skills: o Strong knowledge of cloud computing, data analytics, AI/ML, IoT, and cybersecurity. o Hands-on experience with software development methodologies, system architecture, and integration. o SQL, OLTP, OLAP, AWS, Waterfall, Agile methodologies etc. Leadership Skills: o Demonstrated ability to lead cross-functional teams and manage large-scale technology projects. o Strong strategic thinking, problem-solving, and decision-making capabilities. Key Attributes: Visionary mindset with a passion for leveraging technology to transform the supply chain industry. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced, dynamic environment. Strong business acumen with the ability to align technology initiatives with organizational objectives.
Job Summary: We are seeking a detail-oriented and experienced Senior Billing Executive to join our growing Supply Chain Management startup. The ideal candidate will be responsible for managing end-to-end billing operations, ensuring accuracy in invoicing, handling customer queries, and optimizing billing processes. The role demands strong analytical skills, attention to detail, and a proactive approach to problem-solving. Key Responsibilities: Oversee and manage the entire billing process, ensuring timely and accurate invoicing. Prepare, verify, and process invoices based on agreed contracts, purchase orders, and service agreements. Ensure compliance with tax regulations (GST, TDS) and company policies while processing invoices. Coordinate with internal teams (Finance, Sales, Operations) to resolve discrepancies and ensure smooth billing operations. Maintain and update billing records, reconciliations, and periodic reports. Handle customer queries related to invoices, payments, and account reconciliations. Assist in automation and improvement of billing processes to enhance efficiency. Generate MIS reports and analyze billing trends to provide insights to management. Ensure timely follow-up on outstanding payments and support collections processes. Stay updated with industry best practices and regulatory changes impacting billing and taxation. Required Skills & Qualifications: Bachelors degree in Commerce, Accounting, Finance, or a related field. 2-6 years of experience in billing, invoicing, or accounts receivable, preferably in an SCM, logistics, or e-commerce environment. Strong knowledge of billing systems, taxation (GST, TDS), and accounting principles. Proficiency in billing software and ERP systems (Tally, SAP, Zoho, etc.). Advanced Excel skills and ability to generate reports. Strong analytical and problem-solving skills. Excellent attention to detail and organizational abilities. Good communication and interpersonal skills to handle customer and internal team interactions. Ability to work independently and manage multiple tasks efficiently.
Manage daily warehouse operations, including receiving, storage, and shipping of goods. Develop and implement end-to-end supply chain strategies tailored to the specific needs of B2B partners in the HORECA sector (hotels, restaurants, caterers). Analyze supply chain data to identify opportunities for process improvements, cost reductions, and efficiency gains. Negotiate contracts, pricing, and delivery terms with suppliers and logistics providers to maximize value for clients. Act as a point of contact for key B2B clients (hotels, restaurants, catering companies) to address supply chain issues and ensure service level agreements (SLAs) are met. Provide regular updates to clients on order status, stock levels, and potential delays, ensuring proactive communication and problem-solving. Implement customized supply chain solutions for clients, offering tailored delivery schedules, product offerings, and service enhancements to meet the unique needs of the HORECA sector. Ensure that all supply chain operations comply with relevant regulations, including health and safety standards, food safety, and environmental regulations specific to the HORECA industry. Develop accurate demand forecasts based on historical data, market trends, and customer feedback to ensure that inventory levels are optimized. Monitor supplier performance (e.g., delivery times, quality, service levels) and implement corrective actions where necessary. Implement inventory management techniques such as LIFO (Last In, First Out) and FIFO (First In, First Out) to ensure optimal stock rotation and minimize waste.