562 Guest Services Jobs - Page 2

Key Responsibilities Guest Check-in and Check-out : Greet guests, verify reservations, register them, assign rooms, issue keys, collect payments, and process check-out procedures. Reservation Management : Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person. Guest Services : Answer questions about hotel amenities, services, local attractions, and assist with special requests or issues. Communication : Answer incoming calls, screen and forward calls, take messages, and respond to guest inquiries via email or in person. Financial Transactions : Manage cash handling, process payments, and maintain accurate records for financial reporting. Administra...

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef...

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef...

As an intern at Hotel Green Castle, you will have the opportunity to gain hands-on experience in hotel management operations. We are looking for someone who is passionate about hospitality and eager to learn and grow in the industry. - Assist with daily operations of the hotel, including front desk management, housekeeping, and guest services. - Collaborate with various departments to ensure smooth operations and exceptional guest experiences. - Gain knowledge and understanding of hotel systems and software to efficiently manage bookings and reservations. - Participate in staff training and development programs to enhance leadership and communication skills. - Help implement and maintain qua...

We are hiring for Restaurant Captain & Waiter Urgent requirement immidiately join Gender : Male Job location: Mayiladuthurai, Sirkali We are looking for an experienced and customer-focused Restaurant Captain and Waiter lead service staff and ensure excellent customer service standards. You will be responsible for supervising day-to-day operations on the restaurant floor, managing staff, and making sure guests have a pleasant dining experience. Responsibilities Take food and beverage orders accurately. Guest Service & Experience Reporting & Feedback Ensure timely service and maintain table cleanliness and settings. Assist with billing and payment processing. Experience Waiter Experience 06 mo...

Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities Monitoring & ensuring F & B service operations are running smoothly. Organizing duty roster of service staff. Cost control, inventory, Training Maintaining SOP for quality. Should able to introduce innovative ideas for generating targeted sale Guest interaction, menu planning. Addressing guest requirement and reaching to them. Job Type: Full-time Pay: ₹16,525.00 - ₹25,000.00 per month Benefits: Food provided Ability to commute/relocate: Vaishali, Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Experience: Hospitality: 2 years (Required) Location: Vaishali, Gh...

An F&B Supervisor oversees daily food and beverage operations, managing staff, ensuring high service standards, and guaranteeing guest satisfaction. Key responsibilities include monitoring staff performance, managing inventory and costs, ensuring compliance with health and safety regulations, and handling customer issues. The role requires strong leadership, excellent customer service, and organizational skills to maintain smooth operations in restaurants, bars, and dining facilities. Key Responsibilities Staff Management: Supervise, schedule, and motivate food and beverage staff to ensure optimal performance and adherence to service standards. Guest Experience: Ensure excellent guest servic...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work...

Responsibilities and Duties Updating the booking in the booking software. Interacting the customer via email for any information gathering Escalate any issues regarding the bookings to Team lead or Manager. Reconfirmation of tours and cross verifying Bookings of tour attractions in Dubai or Egypt. Required Experience and Qualifications Minimum Bachelors Degree in Travel, Tourism or Hospitality. 1 Year and above work experience in a similar role in the same industry. Knowledge with Microsoft office suite. Good Communication and flexibility. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Food provided Application Question(s): Knowledge in Microsoft Excel Experience: Travel, Tour...

Good command of both spoken and written English. Should have a pleasing personality. Excellent guest service skills. Good knowledge of food and beverage service. Job Type: Full-time Pay: ₹12,179.48 - ₹27,852.45 per month Benefits: Food provided Work Location: In person

We’re hiring a Restaurant Captain! Looking for a dynamic and customer-focused individual to lead our service team. As a Restaurant Captain, you'll be responsible for ensuring smooth daily operations, coordinating staff, maintaining high service standards, and delivering exceptional guest experiences. Ideal candidates should have prior experience in hospitality, strong leadership skills, and a passion for customer satisfaction. Contact us at - +91 9037888955 Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Work Location: In person

As an Executive- Property Manager at StayVista, located in Alibaug, you will be responsible for overseeing guest experiences, property readiness, and on-site staff, including housekeeping, cooks, butlers, security, and gardeners. Your key responsibilities will include managing daily operations, maintenance, inventory, and SOP adherence, resolving guest concerns, coordinating with stakeholders, handling budgeting, financial oversight, and implementing guest delight programs to ensure exceptional service and operational efficiency. **Key Responsibilities:** - Oversee guest experiences, property readiness, and on-site staff including housekeeping, cooks, butlers, security, and gardeners. - Mana...

As a Concierge Manager at Grand Hyatt Kochi, you will play a crucial role in ensuring the efficient operation of the department in alignment with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. You will work closely with the Front Office / Assistant Front Office Manager to oversee the guest service department, aiming to maximize guest satisfaction and profitability. Your responsibilities will include planning, organizing, directing, and controlling the Concierge operation and administration. Key Responsibilities: - Collaborate with the Front Office / Assistant Front Office Manager to mana...

**Job Description:** As an Entry Level Manager at Marriott International, your role involves leading and assisting in the successful completion of daily shift requirements in the front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your primary goal is to ensure guest and employee satisfaction while achieving the operating budget. Your responsibilities will include: - Leading and assisting the Front Desk Team: - Utilizing interpersonal and communication skills to lead, influence, and encourage team members - Building mutual trust, respect, and cooperation among the team - Serving as a role model for appropriate behaviors - Coaching, counseling, and encou...

Welcome Customers : Front office executives greet everyone who enters the establishment, creating a positive interaction that reflects well on the employer. Provide Service : Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. For instance, in a hotel, they might check guests into the computer system, explain room details and amenities, answer questions about food service or local transportation, and assist with luggage. Closely working with all EAs for visitor management Answer Phones : Front office executives handle incoming calls, providing basic information such as hours of operation or directions. They also direct other inquiries...

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to pers...

Position Overview The Guest Relations Executive is responsible for creating exceptional guest experiences by providing high-quality service, addressing inquiries and concerns, and ensuring overall guest satisfaction in a professional hospitality environment. Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to pers...

Additional Information Job Number 25147567 Job Category Housekeeping & Laundry Location The Westin Pune Koregaon Park, 36/3-B Koregaon Park Annexe, Pune, Maharashtra, India, 411001 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner. Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets prop...

Additional Information Job Number 25147638 Job Category Rooms & Guest Services Operations Location The St. Regis Goa Resort, 438 1 34 Mobor, Goa, India, India, 403731 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Educati...

The Facilities Site Lead would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace teams experience. They will also be commercially accountable for budgeting and financial management and will need to plan, organize and direct all Site services, including front-of-house (reception, concierge, conferences & events), food and beverage operations, employee & BU leadership engagement and housekeeping. Specifically, the responsibilities will include. Manage the Guest services team deliverables - establishing service level expectations in line with and managing day-to-day delivery of the front office experience, conferences, events & meetings Manage...

The Facilities Site Lead would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace teams experience. They will also be commercially accountable for budgeting and financial management and will need to plan, organize and direct all Site services, including front-of-house (reception, concierge, conferences & events), food and beverage operations, employee & BU leadership engagement and housekeeping. Specifically, the responsibilities will include. Manage the Guest services team deliverables - establishing service level expectations in line with and managing day-to-day delivery of the front office experience, conferences, events & meetings Manage...

Restaurent Captain And Steward for Noida 116 Job Types: Full-time, Permanent, Fresher Pay: ₹11,046.78 - ₹21,277.40 per month Benefits: Food provided Provident Fund Experience: Guest services: 1 year (Preferred) Work Location: In person

Female hostess / Guest Relationship Executive is responsible for providing exceptional guest experiences by greeting, assisting, and addressing guest queries efficiently. They ensure the highest level of customer satisfaction and act as the main point of contact for guests, maintaining a warm and welcoming atmosphere. Key Responsibilities: Guest Interaction: Greet and welcome guests warmly upon arrival and ensure a memorable experience throughout their stay. Respond to guest inquiries, requests, and complaints in a prompt and courteous manner, ensuring resolutions that enhance guest satisfaction. Offer personalized service and anticipate guest needs by being attentive and engaging. Check-In/...

Greeting guests and responding to queries. Changing bed linen and making beds. Replaing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. Restocking beverages and food items in the minibar. Cleaning public areas, such as corridors. Reporting any technical issues and maintenance needs. Updating status of guest rooms on assignment sheet. Returning and restocking cleaning cart at shift end. Room Attendant Requirements: High school diploma, preferred. Previous guest service and/or housekeeping experience. Experience using industrial cleaning equipment and pro...

Job Description We are seeking a talented and creative Mixologist to join our team. The ideal candidate will be passionate about crafting unique cocktails, delivering exceptional guest experiences, and maintaining high standards of beverage service. You will be responsible for designing innovative drinks, recommending beverages to guests, and ensuring smooth bar operations. Key Responsibilities: Create, mix, and serve innovative cocktails and beverages to guests. Develop new drink recipes and seasonal cocktail menus. Ensure consistency, quality, and presentation of all drinks. Greet and engage with guests, providing recommendations based on preferences. Maintain cleanliness, hygiene, and org...