51 Guest Services Jobs - Page 2

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Scope of position: Reporting to the Sous Chef, the Chef de Partie will be focused, with special attention placed upon continuous practice to master skills and tasks assigned to them by their supervisors. They will be able to fully manage sections assigned to them and supervise staff. Always act in a professional manner using the company’s Mission, Vision, and Values. The Chef de Partie will strive to exceed guest expectation and take the culinary team to go from good to great. Responsibilities: Communication and Conduct Attend daily shift briefings to keep yourself informed of daily operational requirements. Conduct daily shift briefings to kitchen colleagues in absence of Sous Chef Lead by example using AccorHotels’s: Mission, Vision & Values Communicate daily with supervisors to ensure open lines of communication. Ensure all kitchen colleagues are aware of standards & expectations. Promote a fun/ professional and disciplined work environment. Actively share ideas, opinions & suggestions in daily shift briefings. Always present yourself in a full chef’s uniform following all personal hygiene and grooming requirements Support & motivate kitchen colleagues. Health and Safety Always promote Health and Safety Ensure personal knives and tools are at the utmost cleanliness and always maintained. Ensure proper hygiene practices are always followed in line with the Cape Grace, managed by Fairmont Food Safety Programme. Ensure that all areas in the kitchen are always kept clean and tidy. Adopt a clean as you go approach. Assist in clearing, cleaning, washing within the kitchen, including in-depth cleaning, using any approved specialized products and methods laid down. Stock Management Ensure storeroom requisitions requested are accurate to minimize repeat visits. Maintain cleanliness and proper rotation of stock in all chillers following FIFO system. Ensure stock is stored and labelled correctly. Training and Development Strive to develop as a leader by attending Accor Hotels Managerial Courses Support/Coach/Lead & Motivate kitchen colleagues. To undergo training in both formal courses and on-the-job to develop cooking and kitchen organizational skills. Actively seek tools for self-growth and development. Complete all assigned trainings on Ines. Maintain consistent on the job training sessions for culinary colleagues. Sustainability and Stock Always minimize wastage/ spoilage and record wastage on Winnow system. To aid stock taking within the total Kitchen Department in conjunction with the Head Chef. Lead by example when processing any fresh produce with respect to technique to use the product to its fullest yield. Food Quality and Control Strives to maintain & improve all food preparations & presentations. Strives to improve Guest Satisfaction results for Food Quality Act as an extension of kitchen managers to communicate food consistency & quality. Daily checks of all mise en place to ensure freshness & quality standards. Support colleagues on sections to ensure consistency. Perform tasks to the standards & expectations set forth, ensure that all food cooked and served is of a high quality and served at a safe and appropriate temperature. Complete assigned tasks in an efficient and timely manner. Assign and follow – up tasks as dictated by business volumes and supervisors. Performs any other reasonable duties as required by the department head. Qualifications Have a strong working knowledge of ingredients and products with a strong knowledge in international cuisine. 5 years of experience in a luxury hotel environment Accreditation from a recognized Culinary School (an asset) Food Hygiene and Safety trained. Strong communication skills Enthusiastic and guest driven. Computer literate in Excel, Word, Outlook, Materials, and e- mail. Analytical and Conceptual thinking ability and implementation skills Must be flexible in terms of working hours. Must be physically fit. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and a level head under pressure. Must be able to handle a multitude of tasks in an intense, ever-changing environment. Must be effective at handling problems in the workplace, including anticipation, prevention, identification, and solutions as necessary. Must possess outstanding guest services skills. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description: Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Packaging food and beverages for sale. Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods. Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils. Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality. Updating signage and displays to attract customers. Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high-energy team. Adhering to all food safety regulations and quality controls. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Evening shift Morning shift Supplemental Pay: Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person

Position Title: Guest Relations Executive Location: Bangalore Reports To: Spa Manager / Operations Manager Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring a positive first impression. Assist guests with inquiries about spa services, treatments, and products. Provide guests with detailed information about the spa's facilities, policies, and offerings. Customer Service: Handle guest requests, concerns, and complaints in a timely and professional manner, ensuring satisfaction. Follow up with guests post-treatment to gather feedback and ensure they had a pleasant experience. Maintain a calm and friendly demeanor even in high-pressure situations. Booking & Reservations: Manage appointment bookings and reservations for spa treatments, ensuring accurate scheduling. Assist guests in selecting appropriate services based on their preferences and needs. Process payments and handle guest transactions in accordance with company protocols. Guest Experience Enhancement: Ensure the spa environment is welcoming, clean, and organized at all times. Suggest enhancements or upgrades to guests (such as additional treatments, products, or packages). Offer personalized recommendations to guests based on their preferences and past visits. Administrative Tasks: Maintain accurate guest records, including preferences and past treatments. Assist with marketing or promotional activities to attract new guests. Ensure all front desk operations are carried out smoothly and in compliance with company standards. Collaboration: Work closely with other spa team members (therapists, technicians, etc.) to ensure a seamless guest experience. Assist with training new staff members on guest relations procedures. Upselling & Retail: Promote and sell spa retail products (oils, skincare, etc.) that complement the services offered. Actively contribute to the spa's revenue targets by suggesting add-on services and packages. Key Skills & Qualifications: Strong interpersonal and communication skills. Customer-focused with a passion for providing an outstanding guest experience. Ability to multitask and handle different tasks simultaneously. Experience in the hospitality, wellness, or spa industry is a plus. Knowledge of spa services and wellness treatments preferred. Basic computer and reservation system proficiency. Personal Traits: Friendly, professional, and approachable. Detail-oriented and organized. Calm under pressure with the ability to think quickly on your feet. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Paid sick time Schedule: Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person

Location - Hauz Khas Experiences-1 year IN Hospitality fresher with good communication Office timing:-9:00am to 6:00pm6 days working Salary: upto-20k Stay and Food provided Contact via WhatsApp:- 92661 10079 Job description:- 1. Operational Management: ● Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently. ● Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance. ● Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility. ● Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met. 2. Tenant Services & Relationship Management: ● Do Proper Resident Engagement ● Ensure Customer Experience ● Conflict Resolution 3. Facility & Security Management: ● Security & Safety: Ensure the safety and security of residents ● Emergency Response: Handle emergency situations such as fi re, medical emergencies, or accidents, ● Asset Protection: Monitor and protect the property from damage, theft, or misuse. 4. Financial Management & Budgeting: ● Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments. ● Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance. 5. Resident Welfare & Amenities Management: ● Meal Management: Ensure that residents receive high-quality meals. ● Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards. 6. Lease & Documentation Management: ● Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents. ● Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints. 7. Marketing & Resident Retention: ● Marketing & Promotions: Promote the PG facility through online platforms ● Resident Retention: Develop and implement strategies to retain residents. 8. Staff & Team Management: ● Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback. Regards Manisha kapoor Job Type: Full-time Pay: ₹19,000.00 - ₹20,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Work Location: In person

Reservation and Sales executive required at an office in Siolim for Holiday Villa Rentals Responsibilities : Receiving incoming calls Checking the requirements of customers Finding suitable options and sending an offer Following up Updating Calendars Timing Work Shifts -Morning 9am to 5pm or evening 1pm to 9pm Skills English, Hindi Good knowledge of Computers and Microsoft Active positions and willingness to learn Salary Competitive salary as per abilities and education Bonus and commission added after 1 year Freshers are welcome Candidates from and around Siolim are preferred Job Types: Full-time, Fresher Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Schedule: Day shift Evening shift Supplemental Pay: Performance bonus Work Location: In person

Job Summary: You will be responsible for managing all food and beverage as well as housekeeping operations at Garuda House boat. Oversee high-quality service, cost management, inventories and guest satisfaction. Key Responsibilities: Guest relation Supervision and leadership Cleanliness and sanitation Inventory and supplies management Maintenance and equipment Safety and compliance Coordination with other departments Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Internet reimbursement Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 15/06/2025

Restaurant Captain – Key Job Responsibilities: Greet guests warmly and escort them to their tables. Present menus, explain daily specials, and answer questions regarding food and beverages. Take food and beverage orders accurately and ensure timely service. Supervise and coordinate activities of waitstaff to ensure smooth service. Monitor food presentation and ensure high standards of quality and hygiene. Handle guest complaints or concerns promptly and professionally. Train and guide new service staff to maintain service standards. Ensure tables are properly set and clean at all times. Maintain knowledge of restaurant offerings, promotions, and special events. Coordinate with kitchen and bar staff to ensure efficient workflow. Prepare daily sales reports and provide feedback to management. Promote a pleasant dining experience and encourage guest retention. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Leave encashment Life insurance Paid sick time Provident Fund Supplemental Pay: Yearly bonus Work Location: In person

*Job Title: * SPA Manager – Airport Spa *Location: * Mumbai Airport *Job Description: * We are looking for a dynamic and experienced *SPA Manager* to lead our premium spa operations at the airport. The ideal candidate is bold, charismatic, upfront and presentable yet professional, with a proven background in *business development* and *center management*. They should be comfortable approaching passengers, striking up conversations, and persuading them to indulge in a rejuvenating spa session before/after their flight. *Key Responsibilities: * - Actively engage with airport passengers, inviting them to enjoy spa services. - Promote spa offerings through effective communication and persuasive techniques. - Manage daily operations, ensuring smooth workflow and exceptional customer service with impeccable experiences. - Develop and execute strategies to increase footfall and drive business growth. - Lead and motivate the team to achieve performance targets. - Maintain a professional appearance by adhering to the spa’s uniform guidelines. - Ensure compliance with all airport and spa policies. - As a manager, you have to be responsible for cash, Bills appointments, handling daily operations & other necessary details. - Meet monthly sales and membership targets set by the company. *Desired Candidate Profile: * - *Bold Personality: * Confident in striking up conversations with strangers and handling objections gracefully. - *Experience: * At least 2 years in business development (sales especially), center management and team management. - *Excellent Communication Skills: * Ability to articulate the value of services clearly and persuasively. - *Presentable Appearance: * Polished and professional to represent the spa’s premium image. - *Uniform Compliance: * Willingness to wear the designated uniform with pride. - *Sales-Driven: * Proven track record of achieving sales and operational targets. - *Customer-Centric: * Friendly, approachable, and attentive to guest needs. *Why Join Us? * - Be part of a dynamic, high-energy environment at a major travel hub. - Interact with a global clientele and showcase your leadership skills. - Competitive salary with attractive performance incentives. If you have the passion, experience, and charisma to make every traveler’s journey relaxing and memorable, we’d love to hear from you! Job Type: Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8712638378

-Education in HM or closely related decipline is preferred. -1 to 2 years of minimum experience in relevant field. -Possess a strong knowledge of communication in English. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Language: English (Required) Work Location: In person

We are looking good experienced in fried chicken restauran's candidate.. candidates should have 3 years in the fried chicken industry Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person

Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with luggage and room orientation. Problem Resolution:Resolve guest issues and complaints, striving to find satisfactory solutions. Act as a liaison between guests and various hotel departments to resolve issues efficiently. Communication:Maintain clear and effective communication with guests through various channels, such as in-person, phone, email, or messaging apps. Keep guests informed about hotel events, promotions, and activities. Concierge Services:Provide concierge services, including restaurant reservations, ticket bookings, and local recommendations. Assist guests with directions and maps. VIP and Special Services:Identify VIP guests and provide personalized services and amenities to enhance their stay. Coordinate special requests, such as room preferences or dietary needs. Guest Feedback:Collect guest feedback and reviews to gauge satisfaction levels. Use feedback to make improvements and address recurring issues. Record Keeping:Maintain guest records and profiles in the hotel's system. Keep track of guest preferences and special requests for future visits. Billing and Payment:Handle guest billing inquiries and ensure accuracy in charges. Assist with payment processes and invoicing, if required. Safety and Security:Be vigilant and ensure the safety and security of guests, reporting any suspicious activity. Provide guidance on hotel safety procedures and emergency exits. Guest Relations Training:Train and mentor junior staff members in guest relations procedures and standards. Reporting:Prepare daily or weekly reports on guest interactions, feedback, and issues for management review. Special Events and Celebrations:Coordinate special events, celebrations, or surprises for guests, such as birthdays or anniversaries. Multilingual Support:If applicable, provide support to guests in different languages to accommodate international travelers. Knowledge Update:Stay up-to-date with local events, attractions, and changes in the hotel's services to provide accurate information to guests. Guest Relations Executives are vital in creating a positive impression of the hotel and ensuring guests have a memorable and enjoyable stay. Their role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering exceptional customer service. Job Type: Full-time Pay: ₹8,086.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person

Executive - Stay Experience Location: Alibaug About Us StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us? At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Executive - Stay Executive , you will serve as the main point of contact for guests from arrival to departure, ensuring a smooth check-in and check-out process. You will greet guests warmly, listen carefully to understand their preferences and needs, and address any questions or requests promptly. You are responsible for quickly resolving minor issues during their stay and coordinating with team members to provide a consistently high level of service. Additionally, you will maintain clear records of guest interactions and feedback to help improve our services, all while striving to create a memorable and enjoyable experience for every guest. About You 1-2 years of experience in a hospitality or guest service role, with a focus on personalized service. Act as the main point of contact for all guest interactions. Ensure a smooth check-in and check-out process. Understand guest preferences to tailor a personalized experience. Provide clear information about villa services, amenities, and local attractions. Follow up with guests to ensure their needs are met throughout their stay. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics: what you will drive and achieve Guest Registration Efficiency OTA Guest Feedback Score Upsell Conversion Rate 3-Star Rating Percentage Guest Walkout Rate Our Core Values: Are you a CURATER? Curious : Here, your curiosity fuels innovation. User-Centric : You’ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing—because we’re all about continuous improvement. Trust : Trust is our foundation. You’ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies – How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

1. Check-in and Check-out: Manage the check-in and check-out process for guests, ensuring a smooth and efficient experience. 2. Guest Services: Provide excellent Guest service, respond to guest inquiries, and resolve any issues or complaints. 3. Room Assignments: Assign rooms to guests, taking into account room preferences and availability. 4. Reservation Management: Manage room reservations, including taking reservations, modifying bookings, and cancelling reservations. 5. Payment Processing: Handle payment transactions, including processing credit card payments and handling guest billing. 6. Key Card Management: Issue and manage key cards for guest rooms. 7. Communication: Communicate effectively with other hotel departments, such as housekeeping and F&B, to ensure seamless service delivery. 8. Guest Information: Maintain accurate and up-to-date guest information, including registration details and payment records. 9. Hotel Procedures: Follow hotel policies and procedures, ensuring compliance with standards and regulations. 10. Multitasking: Handle multiple tasks simultaneously, prioritizing tasks to ensure efficient front office operations. Job Type: Full-time Pay: ₹15,086.00 - ₹17,605.77 per month Benefits: Food provided Provident Fund Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title AsstMgr-Front Office I Position Type Full Time Job ID 25081960 Additional Info Career area Rooms & Guest Services Operations Location(s) Four Points by Sheraton Hotel & Serviced Apartments Pune Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title AsstMgr-Front Desk Position Type Full Time Job ID 25081467 Additional Info Career area Rooms & Guest Services Operations Location(s) Four Points by Sheraton Hotel & Serviced Apartments Pune Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

Key Responsibilities Guest Interaction : Greet customers upon arrival and escort them to their tables. Present menus and provide detailed information about menu items, specials, and promotions. Take accurate orders for food and beverages and relay them to the kitchen staff. Answer any questions regarding ingredients, dietary restrictions, or recommendations. Provide prompt attention to guests, ensuring their needs are met throughout the meal. Service Execution : Serve food and drinks in a professional and timely manner. Check back with guests to ensure they are satisfied with their orders. Refill drinks and clear plates during the meal. Handle special requests or dietary restrictions with attention to detail. Payment Handling : Present the bill to guests and accept payments, handling cash, credit cards, or mobile payments. Provide correct change and process transactions accurately through the point-of-sale (POS) system. Thank guests for their patronage and invite them to return. Table Setup and Cleanliness : Set up tables before service, including placing cutlery, napkins, and condiments. Clean and sanitize tables between guest visits, maintaining cleanliness and hygiene in dining areas. Assist with clearing and resetting tables during busy service periods. Team Collaboration : Communicate effectively with kitchen staff to ensure timely delivery of food. Work closely with other service staff and managers to ensure smooth operations during busy hours. Assist with other tasks as needed, such as hosting, food running, or busing tables. Job Types: Full-time, Part-time Pay: ₹9,105.63 - ₹17,000.00 per month Experience: total work: 2 years (Preferred) Work Location: In person

Job description Voyage Hotels & Resorts is seeking an enthusiastic and friendly Hostess to join our team in providing an exceptional experience for candidates at our resort. The Hostess will serve as the face of our resort during exam events, ensuring smooth, efficient check-in, and creating a welcoming environment for all candidates. This role combines hospitality with customer service to support candidates during their time at the resort. Key Responsibilities: Welcoming & Greeting Guests: Greet candidates with a warm and friendly attitude upon arrival. Provide a seamless check-in process while offering a brief introduction to the venue and its amenities. Registration & Orientation: Assist candidates with registration, ensuring they have all necessary materials for their exam day. Guide them through the resort and direct them to the appropriate exam areas. Guest Services & Support: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed. Logistics Coordination: Assist with managing the flow of guest , ensuring seating arrangements are organized and there are no delays in the process. Communication: Provide clear instructions to guest and team ensuring there are no misunderstandings. Conflict Resolution: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests. Team Collaboration: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests. Maintain Cleanliness & Organization: Ensure the areas and common spaces are kept clean and organized, and manage any logistical details related to the event. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Experience: total work: 2 years (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Ability to commute/relocate: Tinsukia, Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Pro actively contact prospective guests, welcome them to hotel, restaurant, spa, ensure their service needs and concerns are met, to remain in contact and elicit reviews. To cross and upsell, concierge services . To engage with prospective and past guests on social media platform, encourage repeat business and referrals. Job Types: Full-time, Permanent Pay: ₹14,304.32 - ₹27,352.40 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person Speak with the employer +91 9011071945

Key Responsibilities: Customer Interaction: Greet guests upon arrival and ensure they feel welcome. Assist guests with inquiries, concerns, and provide information regarding services, products, and amenities. Handle all customer complaints professionally and resolve issues promptly to ensure guest satisfaction. Service Delivery: Provide detailed and accurate information about promotions, services, and policies. Ensure efficient check-in/check-out processes for guests. Answer phone calls, respond to emails, and manage guest requests in a timely manner. Guest Assistance: Assist guests with directions and local recommendations for restaurants, attractions, and events. Coordinate with other departments to fulfill guest needs (housekeeping, maintenance, food services, etc.). Provide exceptional service to VIP guests and special requests. Operational Support: Maintain a clean and organized service area, ensuring that all necessary supplies are stocked. Process transactions, payments, and handle cash or card payments as needed. Ensure compliance with company policies, safety standards, and guest privacy regulations. Administrative Duties: Maintain guest records and update databases as necessary. Complete daily logs and reports for management review. Assist in scheduling and booking reservations or appointments Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 86574 58810

Job Summary: The Restaurant Captain acts as a team leader within the restaurant service staff, ensuring that guests receive impeccable service in a well-coordinated, smooth-running environment. The role includes supervising waitstaff, managing guest relations, handling reservations, and ensuring high standards of service, food presentation, and cleanliness are consistently met. Key Responsibilities:Guest Service: Welcome guests warmly, escort them to their tables, and ensure comfort throughout their dining experience. Take food and beverage orders when needed and ensure timely service delivery. Handle guest inquiries, complaints, or special requests with professionalism and prompt resolution. Maintain up-to-date knowledge of the menu, including ingredients, preparation methods, and wine pairings. Team Supervision: Supervise and support waitstaff, ensuring they follow service protocols and grooming standards. Allocate tasks and monitor tables for timely service. Conduct daily briefings to communicate menu changes, special items, or VIP guests. Train new service staff and ensure consistent performance. Operational Duties: Coordinate with kitchen and bar teams for order accuracy and special instructions. Oversee table settings, cleanliness, and dining area readiness before and during service. Manage reservations and seating plans, ensuring smooth table turnover. Prepare shift reports and provide feedback to the restaurant manager. Skills & Qualifications: 2–4 years of experience in a similar role in a fine dining or luxury hospitality environment. Strong leadership, communication, and interpersonal skills. In-depth knowledge of food and beverage service standards. Professional appearance and demeanor. Ability to multitask and work under pressure. Familiarity with POS and reservation systems (e.g., Toast, OpenTable). Work Environment: Fast-paced restaurant or hotel setting. Must be flexible with work hours, including weekends and holidays. Standing and walking for extended periods. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person

Job Description:- Corporate Infotech Private Limited is seeking a professional, friendly, and highly organized Guest Relationship & Front Office Executive to serve as the face of the company. This role combines excellent hospitality with efficient front-office management to ensure smooth internal operations and an exceptional experience for guests, clients, and employees. Key Responsibilities:Guest Relations: Welcome and greet visitors, clients, and vendors in a warm and professional manner. Ensure guests are comfortable and directed to the appropriate person or department. Maintain a high standard of hospitality, reflecting the company’s values and professionalism. Coordinate meeting room schedules and ensure rooms are well-prepared for client meetings. Handle guest inquiries courteously and efficiently. Front Office Operations: Manage the front desk, including answering and directing incoming calls and emails. Handle daily administrative and clerical tasks such as data entry, maintaining registers, and handling courier services. Maintain a clean and organized reception area. Maintain records of incoming and outgoing materials, visitors, and calls. Receive and distribute correspondence and deliveries accurately and on time. Administrative Support: Assist HR and Admin teams in coordinating interviews and managing candidate flow. Support internal events, conferences, or visitor-related arrangements. Monitor office supplies and raise requests for replenishment when needed. Coordinate with internal departments for smooth visitor/client experience. Qualifications & Skills: Bachelor's degree in any discipline. 1–3 years of experience in a front office or guest relationship role, preferably in a corporate or IT environment. Excellent verbal and written communication skills. Strong interpersonal skills with a customer-first attitude. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and manage time effectively. Professional appearance and a welcoming demeanor. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Language: English (Required) Location: Gautam Buddha Nagar, Uttar Pradesh (Required) Work Location: In person

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Facilities Executive Work Dynamics What this job involves: About the role Objective of the role: We are looking for an experienced Facility Executive to oversee all Soft Service IFM activities. The Facility Executive will report to Assistant Facility Manager. The ideal candidate will be well-organized and able to lead a large team and showcase phenomenal efficiency to ensure our business’s accommodation is problem-free and safe so that employees can work under the best conditions. Responsibilities Lead the vendor management team in the delivery of facility management services Ensure 100 % upkeep of client facilities at all the time Ensure the scope of work based on Service Level Agreement between Client and JLL, Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems, Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings Train team members on all Quality policies & procedures General Administration & Management Client /Guest service Experience Daily/Weekly/Bi Monthly/Monthly cleaning Execution Cafeteria/Medical room Monitoring MIS /MMR report Invoice tracker preparation Store Management/Key management Stock register and material consumption record 52 week planner Execution on time Help Desk management daily base Perform facility inspections and report on condition affecting operations; Immediate respond when as an emergencies, Comply with all safety procedures and requirements. Support for an Engineering & Operational maintenances Prepare and Support for an Internal and External Audits Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility service Sounds like you? To apply you need to be: Experience & Education 3 years minimum experience as Facility Executive or relevant position Well-versed in IFM operations and facilities management best practices Graduate / Diploma in Hospitality with 3 years’ Work Experience in IFM/ Hospitality Good Nonverbal communication skills Must have keen learning skills in accordance with the dynamic nature of the client business Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables Vendor Management , Scheduled Reports , Facility Trackers , MMR , SLA , Client Management Builder Coordination Behavioural Competencies Strategic Thinking & Leadership Excellent verbal and written communication skills Excellent organizational and leadership skills Experience working in heavily matrixed environments and leading by influence What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

seeking a skilled Female Spa Therapist with in-depth knowledge of Ayurvedic therapies and holistic wellness practices. The ideal candidate will deliver personalized treatments grounded in traditional Indian healing systems while creating a deeply relaxing and rejuvenating experience for guests. Key Responsibilities:- Perform a variety of Ayurvedic treatments such as Abhyanga, Shirodhara, Udvartana, Pinda Sweda, and herbal facials.- Provide a range of spa therapies including massages, scrubs, and body wraps tailored to individual dosha types and health needs.- Conduct guest consultations using basic Ayurvedic assessment methods (e.g. Prakriti analysis) to recommend suitable therapies and wellness plans.- Assist in preparing Ayurvedic oils, herbs, and ingredients as per traditional methods.- Educate guests on Ayurvedic lifestyle practices, diet, and self-care techniques.- Ensure a hygienic, serene, and welcoming spa environment at all times.- Coordinate with the in-house wellness team (yoga, nutrition, etc.) to deliver integrated wellness programs.- Keep detailed records of guest treatments and feedback.- Support spa promotions and product recommendations aligned with Ayurvedic Requirements: Essence of Nature Resort and Spa- Minimum 2-4 years of experience in a wellness spa or Ayurvedic center.- Diploma or certification in Ayurveda from a recognized institution (e.g., Kerala Ayurveda, Ayurvedic Panchakarma training).- Working knowledge of dosha theory, Ayurvedic herbs, oils, and lifestyle guidance.- Good understanding of general wellness, body anatomy, and massage techniques.- Fluent in English (other languages an advantage).- Calm, professional, and compassionate approach with excellent guest service skills.- Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Years of Experience Desired: 1-3 years As a Lead Specialist in Guest Services, youll provide a branded experience with every contact by engaging the guest via Guest Services platform to deepen the relationship and drive loyalty and sales. Youll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. Youll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. Youll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. Youll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-channel environment (e-mails, phone calls, chat, letters & other non guest facing work types) and need to prioritize work accordingly, while working independently in a fast-paced service center environment. Job duties may change at any time due to business needs. About you: Bachelors Degree from an Accredited University. 1 to 3 years of previous customer service experience, preferably in Chat/ E-mail environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues Open to work in 24/7 shifts, preferably working in US time zones Demonstrates readiness to excel in high-pressure environments, ensuring optimal utilization.

The Target Enterprise Services (TES) organization is close to the action when it comes to communicationwhether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed servicefrom the inside outthrough enterprise services our people can count on. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From REDcard Guest Services to the Client Support Center, we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Targets bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. Guest-facing contact centers that directly impact Targets profit and growth while fostering an exceptional guest experience and our strong reputation include: Collections (Loss Prevention, Recovery Operations and Collection Strategy), REDcard Guest Services (Guest Contact, Fulfillment and Legal & Executive Support), Guest Relations, which engages with guests via all communication channels to strengthen loyalty and drive sales and Guest Services, which handles all guest inquiries and comments relating to orders and site issues. As a Manager in Guest Services, you will be responsible for providing operational leadership and support for approximately 15 service center team members taking guest contacts across a variety of contact channels, including phone, email, and chat. You will be responsible for leading, motivating, and developing your team and other team members; working in a fast-paced service environment, and creating a culture that delivers a great experience for your team members and guests with every interaction. You will be responsible for producing significant business results and driving all aspects of team performance. You will have accountability to implement operational strategies that drive engagement with our teams, a guest focused environment, and delivers on key business objectives by achieving service goals. You will use critical thinking and analytical skills to assess, create solutions, innovate, and adapt to changing business needs. You will responsible for identifying team member or guest trends, driving efficiencies and streamlining process to improve the team and guest experience, and developing coaching strategies to support your team in delivering a brand guest experience. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you: Bachelors Degree or more from Accredited Universities Overall experience of 8-10 years in contact center, Financial Service operations or retail services with minimum 2+ years of leadership experience in guest service oriented and/or call center environment Previous experience in e-commerce or retail leadership Able to demonstrate a high level of initiative, organize your time, and are committed to delivering strong results. Strong written and verbal communications skills to build and maintain relationships with various levels, leaders, and teams across Target to align priorities and move work forward. High technical aptitude with proficiency in Microsoft Office Suite and service center technologies Openness to work in rotational shifts across 24/7, preferably working in US time zones