2151 Guest Relations Jobs - Page 4

Vihaa Multi Speciality Hospital is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

The dental bond is looking for Front desk executive to join our dynamic team and embark on a rewarding career journey Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL

Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. .

Supporting business development to CEO, Engineering documentation preparation, Presentations, HR & Admin supervision during absent of CEO. Maintaining confidentiality of the business and candidate details. Job location in Chennai only. Perks and benefits Risk insureance & bonus based on the performance

Location - Panchkula/ DelhiNCR Budget -3.5 Lpa Only Graduates Female can apply

-Assist with visitor verification and security protocols -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Perks and benefits 16+ Years old MNC

-Assist with visitor verification and security protocols. -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Perks and benefits 16+ Years old MNC

Job Summary: We are looking for a well-groomed, pleasant, and efficient Front Desk Executive to be the face of our organization. The ideal candidate will handle reception duties, manage visitors, and provide general administrative support, ensuring a smooth and welcoming front-office experience. Key Responsibilities: Greet and welcome visitors in a professional and friendly manner Answer and direct incoming phone calls Maintain the reception area, keeping it clean and presentable Handle incoming and outgoing mail and courier services Coordinate meeting room bookings and ensure availability Assist in administrative tasks such as data entry, filing, and document management Maintain visitor logs and issue visitor badges Handle inquiries and provide accurate information about the organization Support HR/admin teams with day-to-day tasks when required Required Skills and Qualifications: Proven work experience as a receptionist or front desk executive Proficiency in MS Office (Word, Excel, Outlook) Excellent communication and interpersonal skills Professional appearance and attitude Good organizational and multitasking abilities Ability to handle pressure and maintain confidentiality Education: Bachelors degree or equivalent preferred Diploma in Office Administration or related field is a plus

Job Responsibility : Patient Interaction: Greeting patients and visitors, providing information about hospital services, and guiding them to the appropriate departments or personnel. Appointment Scheduling: Managing appointments for doctors, specialists, and other healthcare professionals, both in-person and over the phone. Patient Registration: Registering new patients, updating existing patient records, and ensuring accuracy of information. Communication: Answering phone calls, responding to inquiries, and directing calls to the relevant individuals or departments. Administrative Support: Assisting with tasks such as data entry, document filing, and maintaining office supplies. Billing and Payments: Processing payments, managing patient accounts, and assisting with billing inquiries. Record Keeping: Maintaining patient records, both physical and electronic, ensuring confidentiality and accuracy. Essential Skills: Communication Skills: Excellent verbal and written communication skills are crucial for interacting with patients, staff, and visitors. Interpersonal Skills: The ability to build rapport and establish positive relationships with patients and colleagues is important.

Responsibilities: Greet guests warmly upon arrival & departure Ensure exceptional customer service at all times Maintain high standards of hospitality Manage guest requests & complaints promptly

Responsibilities: Greet guests warmly upon arrival & departure Ensure exceptional customer service at all times Maintain high standards of hospitality Manage guest requests & complaints promptly

As a Luxury Lifestyle Manager at Quintessentially, you will play a crucial role in delivering and maintaining exceptional service levels to our discerning clientele. Your primary responsibility will be to meet with Dedicated Members during the initial introduction to service and throughout their membership journey as requested. Building strong relationships with members will be key to understanding their preferences and providing tailored luxury experiences. Your job functions will include selecting the most effective form of member communication, based on swift resolution and member preferences. With a good knowledge of worldwide travel destinations and luxury products/services, you will cater to our global members" requests related to travel, leisure, and services. Keeping members updated regularly and following up post-request to obtain feedback will be essential in ensuring high satisfaction levels. You will be expected to offer personalized suggestions based on each member's known preferences and maintain appropriate member profile groupings by interest, likes, and dislikes. This will help in providing relevant and up-to-date information to enhance the member experience. To qualify for this role, you should have a background in Customer Service Management, Guest Relations, Lifestyle or Account Management, Hospitality, luxury travel, and leisure. A minimum of 4-7 years of Concierge experience is required along with excellent communication skills. An in-depth understanding of the requirements involved in the lifestyle management of affluent individuals and high net worth individuals is essential for success in this position. Join us at Quintessentially and be part of a team that redefines concierge services by offering exclusive access and bespoke services to a global clientele.,

As a Junior Captain at Gamut HR Solutions Hotel Management in Hyderabad, you will be responsible for providing food and beverage services, guest management, and ensuring a high level of customer satisfaction. The ideal candidate for this full-time position should have 1 to 3 years of experience in guest relations, customer service, and proficiency in food and beverage service skills. You will be expected to demonstrate strong guest relations, excellence in customer service, and have a solid understanding of hotel booking systems to enhance the overall guest experience efficiently. Your role will involve overseeing daily restaurant operations, managing guest queries and complaints, coordinating with kitchen staff, and supervising the team to uphold quality and service standards consistently. You will need to demonstrate exceptional communication skills, team leadership abilities, and effective time management to ensure smooth operations and prioritize tasks effectively in a fast-paced work environment. Additionally, you will be responsible for maintaining cleanliness and tidiness in the dining areas, facilitating staff training sessions, monitoring inventory levels, and ensuring compliance with hygiene and safety standards. As a Junior Captain, you will play a key role in maintaining high levels of customer service, resolving guest issues promptly, and contributing to a positive working environment for both guests and staff. If you have a passion for delivering outstanding service, excellent communication skills, and the ability to lead and motivate a team towards service excellence, we encourage you to apply for this exciting opportunity at Gamut HR Solutions Hotel Management in Hyderabad.,

Call @7719734372 •Greet clients and visitors, ensuring professional and courteous interaction. •Manage calls, emails, and appointments efficiently. •Provide administrative support to the office team. •Maintain a welcoming atmosphere at office.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

-Assist with visitor verification and security protocols. -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Geetu: 9711150259 Perks and benefits 16+ Years old MNC