2151 Guest Relations Jobs - Page 2

Role & responsibilities Reporting to management and assisting with administrative tasks Answering phone calls and forwarding calls to respective departments Scheduling and confirming appointments, meetings and events Greeting and assisting visitors in a professional and friendly manner Handling enquiries and sorting mail Copying, scanning and filing documents Keeping track of office supplies and placing orders for replacements Preferred candidate profile With good communication & interpersonal skills Fluency in Hindi & English mandatory Minimum 2 years of relevant experience Work Location: Mindspace Interested candidate can reach out to P Sai Kumar Varma - 81210 33965

-Assist with visitor verification and security protocols. -Create positive initial impressions for visitors and clients. -Facilitate smooth internal and external communication. -Proficient in MS Office and basic office equipment. Required Candidate profile - Minimum 1 Year of relevant experience . - Presentable, professional, and courteous demeanor. - Strong organizational and multitasking abilities. - Fluency in English is a must . Perks and benefits 16+ Years old MNC

Welcome Guest Greetings Co - Ordination with guest. Introduce our services with clients.

Job Summary: The Front Office Executive is the first point of contact for visitors and clients, responsible for delivering exceptional customer service and administrative support. This role requires a friendly demeanor, excellent communication skills, and strong organizational abilities. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner. Maintain the reception area, keeping it tidy and presentable. Coordinate appointments and manage meeting room bookings. Handle incoming and outgoing mail and deliveries. Maintain visitor logs and issue visitor badges. Provide basic information about the organization to clients and visitors. Assist in administrative tasks such as data entry, filing, and record keeping. Coordinate with internal departments for smooth office operations. Manage inventory of office supplies and place orders when necessary. Requirements: Proven experience as a Front Office Executive or similar role. High school diploma or equivalent; a degree in administration or hospitality is a plus. Proficiency in MS Office (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and behavior. Ability to handle confidential information with integrity. Preferred Skills: Familiarity with front desk or office management tools (e.g., phone systems, printers). Customer service experience is a strong plus. Ability to work under pressure and in a fast-paced environment.

The job involves managing the daily operations of Restaurants/Bars and Room Service at Fairfield by Marriott Jodhpur in Jodhpur, Rajasthan, India. As a member of the management team, you will assist in supervising restaurant operations, menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods. Your primary goal will be to enhance guest and employee satisfaction by identifying training needs, developing plans, and implementing them effectively. To qualify for this role, you should possess a high school diploma or GED with at least 4 years of experience in the food and beverage or culinary industry. Alternatively, a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related field from an accredited university, along with 2 years of relevant professional experience, is also acceptable. Your responsibilities will include handling employee queries, monitoring performance, providing feedback, supervising daily shift operations, ensuring employee compliance with standards, managing budget goals, and addressing customer feedback to maintain high service levels. You will also play a key role in training employees, setting performance expectations, and resolving any operational issues that may arise. Fairfield by Marriott values diversity and inclusivity and is an equal opportunity employer. The brand is committed to creating a people-first culture and upholding non-discrimination policies. By joining the team, you will be part of a global network dedicated to providing guests with a consistently warm and reliable experience. Your role will contribute to delivering the Fairfield Guarantee ensuring every guest leaves satisfied. If you are looking for a rewarding career in hospitality that upholds the highest standards of service, Fairfield by Marriott offers you the opportunity to excel, grow, and be part of a dynamic global team.,

As an Assistant Hotel Manager at Villa Vani, you will play a crucial role in the daily operations of our boutique bed & breakfast located in the heart of Mysore. Your responsibilities will include overseeing guest relations, ensuring high levels of guest satisfaction, and supporting administrative tasks to contribute to the overall success of Villa Vani. Your primary duties will involve managing guest interactions such as meet and greet, check-in, and check-out processes. Additionally, you will be responsible for the breakfast service, which includes preparation, table setting, and serving European style breakfast to our guests. Maintaining the quality and condition of the property at all times is also a key aspect of your role. The ideal candidate for this position would be a recent graduate with a Bachelor's degree in Hospitality Management or a related field. We are looking for someone with 1-2 years of experience in hotel management or hospitality, who is a quick learner with exceptional attention to detail. As Villa Vani continues to expand, we seek an individual who is eager to grow with the role and the business. It is essential that the candidate is willing to reside onsite to fulfill the responsibilities effectively. This is a full-time, on-site role with a salary that is suitable for an entry-level position. In addition, onsite accommodation will be provided as part of the employment package. Join our team at Vanivilasa Ventures and be a part of our journey in providing exceptional hospitality services at Villa Vani.,

Are you passionate about the hospitality industry and eager to kickstart your career with hands-on experience Here is an exciting opportunity for you - a Paid Hotel Management Internship at Ramada Hotel, Jaisalmer. Located in one of India's most vibrant and historic destinations, this internship offers you the chance to gain valuable skills in hotel operations, guest relations, and hospitality management. As a Hotel Management Intern at Ramada Hotel, Jaisalmer, you will have the opportunity to immerse yourself in a dynamic hotel environment. You will get exposure to key departments such as Front Office, F&B, Housekeeping, and Guest Relations. Moreover, you will receive mentorship from experienced hospitality professionals and a chance to work in the heart of the Golden City, Jaisalmer! To be eligible for this internship, you should be a student or recent graduate in Hotel Management/Hospitality or related fields. You should currently be pursuing or have recently completed a degree/diploma in Hospitality/Hotel Management. It is essential to be available for the entire internship period, have eagerness to learn and grow in the hospitality industry, and be willing to relocate to Jaisalmer. This Paid Hotel Management Internship at Ramada Hotel, Jaisalmer, offers a flexible internship period and a stipend. If you are looking to gain valuable industry experience with a world-renowned hotel brand, don't miss this incredible opportunity! Interested candidates can apply by sending their resume to komal.dutt@geniedoc.com,

At Awfis, we are expanding our team and seeking talented, ambitious professionals to join us on this exciting journey. If you thrive in a dynamic environment and enjoy taking on new challenges, we are eager to hear from you!,

As a Guest Relations Executive, your primary responsibility is to guarantee a seamless and positive experience for all guests, starting from their arrival until they depart. Your role is crucial in providing exceptional customer service, addressing guest inquiries, and efficiently resolving issues while upholding a positive and welcoming atmosphere. Your duties will involve interacting with guests by warmly greeting and welcoming them upon arrival to ensure they feel valued and important. As the main point of contact throughout their stay, you will be required to provide information about the hotel's services, facilities, and local attractions. In terms of guest satisfaction, you will collaborate with various departments to promptly and effectively address guest requests and complaints. Maintaining clear communication with the housekeeping, front office, and F&B teams is essential to ensure seamless service delivery. During critical situations, such as emergencies, you will be expected to assist with emergency procedures to guarantee the safety and well-being of guests. Additionally, your role will involve handling unforeseen circumstances like overbooking with tact and professionalism. Key Skills required for this role include proficiency in front office operations, exceptional customer service, strong communication abilities, expertise in guest relations, effective crisis management skills, and adept problem-solving capabilities.,

As a Guest Relations Specialist at Radisson Hotel Group, you will be an integral part of our first-class Guest Relations Team, dedicated to providing exceptional service to our guests. Your role will involve ensuring the smooth running of the guest relations department, focusing on maximizing guest satisfaction and comfort. Your responsibilities will include responding promptly and positively to guest inquiries, resolving any issues that may arise, and completing all assigned duties in a timely and professional manner. You will work collaboratively with your team to achieve departmental plans and objectives, while also maintaining cost control and inventory management. To excel in this role, you should have a hands-on approach, a commitment to delivering outstanding guest service, and a passion for the hospitality industry. Strong communication skills, personal integrity, and the ability to find creative solutions are essential qualities we are looking for in our ideal candidate. While previous experience in guest relations is beneficial, it is not essential. We are seeking individuals with a can-do work style and the willingness to take ownership of their responsibilities. You should be comfortable working with IT systems on various platforms and be dedicated to upholding our company culture and values. If you are a passionate individual who believes in making every moment matter for our guests, then we invite you to join us at Radisson Hotel Group. As part of one of the world's largest hotel companies, we value our team members and are always looking for great people to be a part of our mission. If you share our ambition, we encourage you to start your journey with us. To learn more about Radisson Hotel Group, our culture, and beliefs, visit us at careers.radissonhotels.com and discover the opportunities that await you in a fast-paced and inspiring environment.,

As a Front Office Manager at Skyworld Hotel & Resort, your primary responsibility will be to oversee the front desk operations to ensure that our guests have a pleasant experience throughout their stay. Your duties will include managing the reception area, supervising staff, handling guest inquiries and complaints, coordinating with other departments, and maintaining smooth communication flow. Your role will play a crucial part in upholding high standards of guest service and overall efficiency at the front desk. Key Responsibilities: - Managing Staff: You will be in charge of overseeing the front desk staff, ensuring they are well-trained and providing excellent service to our guests. - Managing Guest Relations: You will be responsible for handling guest inquiries, requests, and complaints to ensure a positive guest experience. - Managing Reservations and Billing: You will oversee the reservation process, ensure accuracy in billing, and handle any billing-related inquiries. - Coordinating & Reporting: You will be required to coordinate with other departments within the hotel and provide regular reports to the management team. This position requires someone who can join on an immediate basis and is located at SH 19, Nagaur Road, Jasrana, Kuchaman City, Rajasthan - 341508. About the Company: Prevoir InfoTech is a company incorporated in 2012, specializing in IT consulting, branding, and marketing services for the hotel industry. Our focus areas include website design & development, software development, SEO/SMO services, and more. Join us in our commitment to providing exceptional services to our guests and maintaining high standards within the hospitality industry.,

Community Manager Position Community Manager (InHospital, Community Outreach & OnCall support) Location Koramangala, Bangalore (Inside the hospital & within the local community) Department: Customer Relations / Guest Relations Reporting to Hospital Operations Manager Experience 1 + years (hotel background preferred) Qualification Graduate in Hospitality / Hotel Management Preferably exHotelier, Roles and responsibility Appointment booking (inhospital & partner clinics) 3. OnCall Support Answer incoming calls, resolve general queries, and triage medical vs. nonmedical issues. Use CRM to book appointments, arrange home services, escalate urgent needs, and follow up until closure. 4. End-to-end Ownership Proactively track each patients journey preadmission through postdischarge followup. Ensure high satisfaction by closing the full loop on every request and delivering empathetic, solution driven service.

Responsibilities: * Manage reservations & check-ins/outs * Maintain front desk operations & guest relations * Greet guests, process bookings & manage requests * Ensure exceptional customer service at all times

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (eg, china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Adheres to and reinforces all standards, policies, and procedures. Maintains established sanitation levels. Manages departmental inventories and maintains equipment. Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. Schedules banquet service staff to forecast and service standards, while maximizing profits. Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams Sets goals and delegates tasks to improve departmental performance. Conducts monthly department meetings with the Banquet team. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. Acts as a liaison to the kitchen staff. Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Ensures employees understand expectations and parameters. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals. Monitors progress and leads discussion with staff each period. Participates in the development and implementation of corrective action plans. Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Roles and Responsibilities Handle patient registration, billing, and cashier activities at the front desk. Provide exceptional guest handling services to patients and visitors. Manage OPD (Outpatient Department) operations efficiently. Offer counseling support to patients on various healthcare services offered by the hospital. Ensure smooth flow of communication between patients, doctors, and other hospital staff.

Daily Operations: Responsible to minimize OPEX Deployment of staffs as per the requirement Setting up operational SOPs for the properties Maintain operational efficiency Coordinating with internal team for doing the property audit whenever there is a new property coming up Coordinate with internal and external team for any escalations. Coordinating with RPM on daily basis for smooth operations Site Visiting on regular basis and site audit Monitoring the daily operations Tracking the Google review Tracking the Cash book & Cash Management Tracking Petty cash Financials: Follow up with finance to make sure payment made to the vendors on time. Preparing income and expenses statement on monthly basis. Submitting the AMC and monthly invoices to finance team on time. Stay Experience: Handling Escalation, complaints of the tenants and come out with best suitable solutions in time. Maintain a positive and productive relationship with tenants and staffs Handing Move out and evictions in best possible way without creating any hassles for tenants. Leadership and Trainers Attitude: Area manager is responsible to ensure the best performance and outcome from Property Manager stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine. Should execute TRAINING session at the property level. Company Policy and Ownership: Area Manager is responsible for managing all aspects of assigned property. He or she is responsible to take ownership and manager all the Physical assets in the property ( What We Look into a person for Area Manager: Hotel Management Graduate Minimum Experience of 5 years in Front Office Good communication and pleasing personality Well versed with Microsoft office Positive attitude: support others, taking ownership and responsibility outside the prescribed points.

We are looking for a passionate and experienced leader to join our team as Restaurant Manager for our HIAL (Hyderabad International Airport, Hyderabad) store. As a Restaurant Manager, you will be responsible for overseeing all store operations, delivering exceptional guest experiences, and driving team performance. This is a strategic leadership role with a direct impact on brand reputation. Job Position: Restaurant Manager (Full Time) Job Location: Hyderabad International Airport (HIAL), Hyderabad Essential Skills for your mission: Leadership Excellence: Inspire, mentor, and lead a team to exceed operational goals and deliver world-class service. Operational Management: Take full charge of store operations - including shift transitions, inventory, and compliance with SOPs and brand standards. Guest Experience: Cultivate an outstanding guest-first culture and resolve issues quickly to maintain high service standards. Coffee Expertise: Deep understanding of coffee, brewing techniques, and beverage presentation to elevate product quality and staff knowledge. Financial Acumen: Drive profitability by managing budgets, controlling costs, and achieving sales targets. IHM Graduate Preferred: Candidates with an IHM background and a proven track record in high-volume coffee environments will be prioritized. Communication & Training: Lead clear communication across shifts, deliver effective training sessions, and nurture continuous improvement. Health & Safety Compliance: Maintain the highest hygiene and safety standards, particularly important in airport environments. Once you are here, you will: Team Leadership Manage, coach, and inspire a team of 20-25 crew and shift leaders. Plan schedules, manage staffing, and lead team briefings. Conduct performance appraisals and handle escalations. Guest Experience Ensure consistent execution of the Tim Hortons guest experience. Resolve customer concerns promptly and professionally. Maintain an inviting ambience aligned with brand guidelines. Operations Management Own daily operations: opening, closing, shift transitions, and reporting. Monitor and analyze sales, labor, and inventory metrics. Ensure all airport regulations and brand compliance requirements are met. Inventory & Maintenance Maintain optimal stock levels, conduct inventory audits, and report discrepancies. Oversee functionality of equipment and liaise with maintenance vendors. Why should you work with us? Tim Hortons is one of the fastest-growing coffee chains in India. Our leadership roles offer structured career development and exposure to dynamic, high-volume environments such as airports. As the face of our HIAL store, you will represent the brand to thousands of travelers and help build a legacy of excellence.

Hospitality Director Location: Ultrahuman Performance Center, 100 feet road, Indiranagar, Bangalore About Ultrahuman Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions.The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, IV therapy). This will also include Ultrahumans first experience center, designed to help users understand preventive health through Ultrahumans multi-device ecosystem. Role Overview We’re seeking a Hospitality Director who will own the full end-to-end guest experience, from the moment a client enters the facility to every touchpoint in diagnostics, recovery, and retail. This role goes beyond managing staff—it’s about designing, implementing, and continuously refining micro-experiences that create a lasting emotional impact for every guest.You are the guardian of the Ultrahuman brand experience: the person responsible for ensuring the Performance Center feels like a seamless extension of our premium health ecosystem, delivering five-star service and attention to detail at every step. What You’ll Do Define and Own the Guest Experience:Map and optimize every touchpoint in the client journey, including booking, arrival, diagnostics, recovery, and checkout. Develop micro-experiences (e.g., personalized greetings, ambient cues, sensory design, recovery rituals) that reflect Ultrahuman’s premium ethos. Ensure clients feel guided, cared for, and inspired throughout their visit.Lead and Train the Front-of-House Team:Recruit, mentor, and manage concierge, reception, and client service staff. Implement service playbooks and scripts that deliver consistent, aspirational interactions. Foster a culture of anticipation—staff proactively addressing client needs before they’re voiced.Maintain and Elevate Facility Standards:Ensure every space is pristine, from diagnostic labs to recovery lounges. Coordinate with operations to resolve issues swiftly, maintaining equipment readiness and aesthetics. Regularly audit spaces for cleanliness, ambiance, and adherence to Ultrahuman’s brand vision. Measure and Improve Experience Metrics:Implement client feedback systems (NPS, surveys) and translate insights into continuous improvements. Develop KPIs for client satisfaction, repeat visits, and referrals. Collaborate Cross-Functionally:Partner with clinical, retail, and marketing teams to ensure smooth cross-departmental experiences. Support events, activations, and VIP visits by curating bespoke experiences. What We’re Looking For 5+ years of leadership experience in hospitality Proven ability to design and manage guest journeys, not just execute service. Obsessive attention to detail, with a passion for creating sensory and emotional impact through small touches. Strong communicator and leader, capable of training teams to deliver exceptional service consistently. Highly organized, proactive, and adaptable, with a calm demeanor in dynamic environments. Why This Role Matters The Hospitality Director is the heartbeat of the Performance Center experience. You are not just managing people—you are curating how Ultrahuman feels to every guest, from first impression to final interaction. Every micro-interaction, every touchpoint, and every detail reflects your ability to uphold and elevate Ultrahuman’s promise of premium, science-backed wellness.

We are looking for a highly skilled and experienced Receptionist to join our team in the Real Estate industry. The ideal candidate will have 2-3 years of experience. Roles and Responsibility Manage front office operations, including handling phone calls, emails, and walk-ins. Provide exceptional customer service to clients and visitors. Maintain accurate records and databases with up-to-date information. Coordinate meetings, appointments, and travel arrangements for staff members. Develop and implement effective filing systems, both physical and digital. Collaborate with other departments to ensure seamless communication and workflow. Job Requirements Proficient in MS Office applications, particularly Excel and Word. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment with multiple priorities. Strong organizational and time management skills. Maintaining confidentiality and handling sensitive information with discretion. Team player with a positive attitude and willingness to learn.

Job Title: Receptionist, Front Desk Location: Tirumala 22 Building, Kolkata Job Summary: Skipper Limited seeks a highly organized, efficient, and courteous Receptionist to manage the front desk operations at our Tirumala 22 Building office. The ideal candidate will provide exceptional customer service, handle administrative tasks, and maintain a professional office environment. Key Responsibilities: 1. Greet visitors, clients, and employees in a professional and friendly manner. 2. Manage the front desk, answering phone calls, responding to emails, and handling correspondence. 3. Coordinate appointments, meetings, and conferences for senior management and employees. 4. Maintain accurate records, files, and databases, ensuring confidentiality and data protection. 5. Provide administrative support, including photocopying, scanning, and printing documents. 6. Manage office supplies, stationery, and equipment, ensuring timely replenishment. 7. Ensure the reception area is tidy, organized, and reflects the company's professional image. 8. Collaborate with the HR department to coordinate new employee onboarding, induction, and training. 9. Perform other administrative tasks as assigned by the Administrative Officer or HR Department. Requirements: 1. Graduate degree in any discipline. 2. 1-2 years of experience as a Receptionist or in a similar administrative role. 3. Excellent communication, interpersonal, and customer service skills. 4. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). 5. Ability to maintain confidentiality and handle sensitive information. 6. Organized, efficient, and able to multitask. Desirable Qualifications: 1. Experience working in a corporate environment. 2. Knowledge of office management software and systems. What We Offer: 1. Competitive salary and benefits package. 2. Opportunity to work with a reputable organization. 3. Collaborative and dynamic work environment. 4. Professional growth and development opportunities.

Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .

Role & responsibilities Guest Welcome & Assistance Handling Inquiries & complaints Building Rapport & anticipation needs Maintaining Guest Information Coordination with other departments Operational support Preferred candidate profile 2-6 years of experience in Guest Relations is required Graduation in any domain Preferred candidate will be from aviation/hospitality industry

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .