Posted:1 week ago|
Platform:
On-site
Full Time
Hotel Guest Relations staff (like Guest Relations Officers/Executives - GROs/GREs) are the hotel's main link to guests, ensuring a memorable, positive experience from arrival to departure by handling inquiries, resolving complaints, managing special requests, and coordinating with other departments to personalize service and build loyalty. They act as ambassadors, focusing on guest satisfaction and ensuring seamless service through proactive communication and problem-solving
Job Types: Full-time, Part-time, Permanent, Fresher, Internship
Pay: ₹12,000.00 - ₹18,000.00 per month
Expected hours: 48 per week
Benefits:
Work Location: In person
Dimora Hotels and Resorts
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Experience: Not specified
1.44 - 2.16 Lacs P.A.
thiruvananthapuram district, kerala
Experience: Not specified
1.44 - 2.16 Lacs P.A.
Experience: Not specified
1.44 - 2.16 Lacs P.A.
thiruvananthapuram district, kerala
Experience: Not specified
1.44 - 2.16 Lacs P.A.
