Guest Relation Executive

• Welcome and greet customers, channel partners, and visitors at the site office in a professional and courteous manner.
• Attend to walk-in customers and understand their property requirements.
• Coordinate with the sales team to ensure smooth customer visits and site tours.
• Manage visitor registrations, maintain walk-in records, and update customer details in the CRM system.
• Handle incoming calls, customer inquiries, and basic project-related queries.
• Provide customers with preliminary information about the project, amenities, configurations, and available facilities.
• Coordinate site visits, customer meetings, and appointments with the sales team.
• Ensure the reception area and sample flat/site office are well-maintained and presentable.
• Follow up with visitors and coordinate with the sales team for further communication.
• Maintain daily visitor reports and share walk-in and site-visit updates with the reporting manager.
• Assist the sales team with customer events, project launches, and promotional activities at the site.
• Ensure a positive customer experience and maintain professional relationships with prospective buyers.

Pay: From ₹25,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Work Location: In person