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Guest Relation Executive

1 - 6 years

2 - 5 Lacs

Kanpur

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Guest Relationship Management Problem Solving Guest Service Guest Relations Leadership Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Ensure seamless guest experience by providing exceptional customer service, resolving issues promptly, and maintaining high standards of hospitality. Develop strong relationships with guests through personalized interactions, understanding their needs, and delivering tailored solutions. Collaborate with internal teams to ensure efficient check-in/check-out processes, room assignments, and special requests are met. Conduct regular rounds to identify areas for improvement and implement changes to enhance overall guest satisfaction. Maintain accurate records of guest interactions using our CRM system. Desired Candidate Profile 2-7 years of experience in Guest Relations or similar role. Excellent leadership skills with ability to work effectively under pressure. Strong problem-solving skills with attention to detail.

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Paras Health
Paras Health
www.parashealth.com

Healthcare

Ghaziabad

1,000+ Employees

47 Jobs

    Key People

  • Dr. A. S. Mangal

    Founder & Managing Director

  • Dr. Alok Sharma

    Chief Operating Officer

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