Guest Relation Executive In Patient

GR executive should meet the new patients and do any possible first-hand service steps. Check with the patient for their suggestions/complaints if any solve them and make sure they have a pleasant stay in the Hospital. Using a line of authority to communicate the suggestions/complaints to the respective department. Follow up with the respective department to fulfill the requirements of the patients. Timely submission of feedback analysis report to HOD. Coordinating with food services, housekeeping and admission departments on a day-to-day basis for smooth functioning and better patient care. Inform about the dial 77 service as one point contact for all the concerns and complaint handling on the patient's arrival. Check if adequate welcome amenities are available for the patients on arrival. Job Type: Full-time Pay: From ₹17,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person