2513 Guest Handling Jobs - Page 40

Responsible for serving the clients and guests according to Sodexo standard and to perform duties as delegated by the Chef Manager Key Result Areas: Prepare indents for FB section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department Ensure implementation of company discipline at site Adhere to proper food hygiene and storage practices. Keep track on Standard Service Timing Clearance as per Standards. Keep track of staff duty roasters briefing. Keep track of Sales. Ensure all Process Checklist are followed and updated regularly. Ensure complete care and handling in relation to catering service and buffet equipment Observe and enforce safe working practices with all subordinate staff Follow all safety rules and procedures as per the site requirements Ensure that equipments and materials are not left unattended. Plan menus for small functions as and when needed Ensure complete guest satisfaction In addition, any other assignment given by the immediate superior or the Management

As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. You will work closely with the hospitality team to uphold the standards of service and ensure guest satisfaction. Key Responsibilities 1. Cleanliness and Organization Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas. Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness. Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience. 2. Food and Beverage Assistance Assist in the setup and breakdown of dining areas before and after meal service. Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages. Communicate guest requests and preferences to the appropriate staff members promptly and accurately. 3. Customer Service Greet guests warmly and assist them with seating arrangements and any inquiries they may have. Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience. Handle guest complaints or concerns professionally and escalate issues to management when necessary. 4. Team Collaboration Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment. Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations. Assist colleagues during busy periods and offer support wherever needed to uphold service standards. 5. Health and Safety Compliance Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices. Report any safety hazards or maintenance issues to the appropriate personnel immediately. Participate in training sessions on safety protocols and maintain knowledge of emergency procedures. Qualifications High school diploma or equivalent in Hospitality or Hotel Management. Previous experience in a customer service or hospitality role preferred. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Attention to detail and a commitment to maintaining cleanliness standards. Flexibility to work evenings, weekends, and holidays as required. Basic knowledge of food safety and sanitation practices is desirable. As a Guest Service Associate / Steward, you will have the opportunity to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

Overseeing day-to-day operations including check-in/check-outs, guests queries, maintaining guest records, housekeeping, etc. Handle guest interaction in person and also via email correspondence. Staff interactions and management with housekeeping staff and external vendors. Quality control and maintenance. Manage back-office systems and processes. Adhere to finance and accounting standards including daily accounts. Stay up to date about activities and events happening in the hostel and around the city. Ensure that guests have a great time and convert their happiness into great reviews. Responsible to execute tasks which will be inclusive always. Qualifications Experience of at least 1 year in the service industry preferred. Excellent communication skills. Self-starter and willing to take risks. Available to work anytime including weekends. Excellent management and team skills. Education in Hospitality or Hotel Management is mandatory.

We are hiring a *Front Office Executive* to oversee daily site operations. The role involves managing vendor coordination, inventory checks, handling manpower (housekeeping/security), and ensuring smooth front desk and admin activities at the project site. * Coordinate with Site Admin & Project Manager * Maintain shift reports and manpower attendance * Track and manage housekeeping/pantry/stationery inventory * Vendor coordination & bill processing * Ensure upkeep of office infrastructure and fixed assets * Assist in site events and admin planning * Proficient in English, Hindi & Kannada * Basic computer knowledge (Excel, email, etc.) * Good communication & stakeholder management skills * Presentable and proactive attitude * Manpower handling experience preferred

Seeking a friendly Front Desk Receptionist to greet visitors, manage calls, and handle admin tasks. Good communication & computer skills a must. Apply now to join our welcoming team. Required Candidate profile The ideal candidate is friendly, well-groomed, punctual, and organized, with strong communication skills and basic computer knowledge. Prior front desk or customer service experience is a plus. Perks and benefits Health benefits, paid leave, and growth chances.

Job description Were offering an exciting Apprenticeship Program for Hotel Managers where you'll gain real-world experience managing hotel operations, guest services, and team coordination all while learning from seasoned industry professionals. Key Responsibilities: * Manage daily hotel operations including front desk, housekeeping, food & beverage, and maintenance. * Ensure the highest standards of guest service and satisfaction. * Oversee financial activities including budgeting, forecasting, and cost control. * Hire, train, and lead a high-performing team. * Implement policies and procedures to maintain compliance with health, safety, and licensing standards. * Handle guest complaints and resolve issues in a timely and professional manner. * Collaborate with marketing and sales teams to drive occupancy and revenue. What You'll Get: Hands-on training at live hotel properties 1-year government-recognized apprenticeship program Certificate upon completion Opportunity for a long-term role based on performance Who Can Apply: Freshers or candidates with background in Hotel Management / Hospitality Willing to work in rotational shifts and on-ground operations Ready to relocate, if required Eager to learn and grow in the hospitality domain Interested candidates can apply by sharing the following details: Updated CV/Resume Current CTC Notice Period Current Location Please share your details at 8529248510 or reply to this message. Role: Hotel / General ManagerIndustry Type: Hotels & RestaurantsDepartment: Food, Beverage & HospitalityEmployment Type: Full Time, PermanentRole Category: Front Office & Guest ServicesEducationUG: Any Graduate

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. On-site Gurgaon, HR Scheduled Weekly Hours: 48

Role & responsibilities Supervise and manage all aspects of the hospitality department, including front desk operations, reservations, guest services and housekeeping. Ensure a high level of customer service by leading and motivating the hospitality team, setting performance expectations and providing ongoing training and development. Oversee guest relations, addressing inquiries, concerns and complaints in a timely and professional manner, aiming to exceed guest expectations. Collaborate with other departments, such as food and beverage, events and facilities, to ensure seamless coordination and delivery of services to guests. Conduct regular inspections to ensure cleanliness, functionality and maintenance . Manage vendor relationships, negotiate contracts and ensure quality and cost-effective service delivery. Stay updated on industry trends, best practices and emerging technologies in the hospitality field, continuously seeking opportunities to enhance guest experiences. Preferred candidate profile Knowledge of hospitality industry trends, best practices . A customer-centric mindset with a commitment to delivering outstanding customer. Strong problem-solving abilities and decision-making skills. Understanding of sustainability practices in the hospitality industry. Perks and benefits . CTC 60K/PM

• Hotel/Hospitality background only. • Work as point of contact between key clients and internal teams. • Addressing and resolving key clients' complaints. • Client management/operation of IT food tech Cafeteria. • To priorities business priorities. Required Candidate profile • Exceptional communication, interpersonal, and problem-solving abilities • Ability to build rapport with key clients. • Hospitality Experience • Urgent joiner WhatsApp: 9971022627

Maintain the front office area Receive customers, visitors, vendors and coordinating and guiding them to the concerned department/person. Organizing and coordinating employee engagement activities. Handling complete travel desk. Handling visitors & customer registers. Handling both corporate and R&D incoming & outgoing calls & forwarding them to concern person and if the person is not available then passing the information. Handling both inward (Document) & Outward couriers registers & maintaining soft copies of inward & Outward. For outward couriers arranging the concern courier person & next day sharing the consignments copies to concerned person. Maintaining consignment shipment tracking details file. Handling monthly bills of couriers (DTDC). Handling walk-in candidates & coordinating with HR team for interviews & Joining formalities and handover their original certificates and other documents on date of joining of new employees. Handing over the new joiner to the concerned department head on third day of joining. Registering the eligible freshers into NATS and coordinating further for billing process.

Role & responsibilities This is a full-time on-site role for a Chauffeur, based in Kozhikode. The Chauffeur will be responsible for transporting guests safely and efficiently to various destinations using our vehicles. Duties include maintaining the cleanliness and upkeep of the vehicle, assisting Guests with luggage, providing excellent customer service, and adhering to transportation schedules. The Chauffeur will also coordinate with the operations team to ensure timely pickups and drop-offs. Preferred candidate profile Proven experience in handling cars Strong customer service skills and experience in operations management Excellent communication and interpersonal skills Valid driver's license and clean driving record Ability to work independently and manage time effectively Familiarity with the local area and routes Basic mechanical knowledge for vehicle maintenance is a plus High school diploma or equivalent Reach out - vinjamuri.sriram@tulah.life

Duties & responsibilities Monitoring reception activities Good communication skills Arrangement of all consumables and supplies for Client / VIP visits Preparing the Daily/Weekly and Monthly reports Submission of invoices by vendor Performance objectives Managing MIS Handling enquiries and complaints Booking meeting rooms Key skills Excellent MS Office knowledge Outstanding organizational and team, vendor and time management skills Excellent verbal and written communication skills Employee specification Graduate with 0-1Yr experience.

Responsibilities: * Lead team, develop strategies, oversee operations * Manage budgets, analyze performance metrics * Communicate effectively with guests & staff * Build strong guest relationships through GRM Food allowance

Opening is with a Real estate co -- sector-49 sonha road spaze edge building Key Responsibilities: Client Interactions: Warmly greet clients, answer phone inquiries, and schedule appointments. Appointment Management: Maintain accurate scheduling for therapists and psychiatrists, managing cancellations and rescheduling as needed. Administrative Support: Handle client invoices, track payments, and manage petty cash transactions. Office Management: Coordinate orders for stationery, supplies, and clinic necessities. Supervise maintenance needs (electricity, plumbing, etc.). Team Coordination: Collaborate with support staff and therapists to ensure seamless clinic operations. Miscellaneous Duties: Provide occasional support for staff needs and overall clinic supervision.

checking guest lists, billing, interaction with guests before arrival. guest check out process. kitchen stock update and cordination with purchase team . should be good in english, email, excel, word

key hospitality role focused on customer service and team leadership. They ensure smooth dining operations, manage staff, and enhance the guest experience

WYCE Exclucity (Real Estate) is hiring for GRE/Front Desk Executive for one of the Residential Project at WYCE Exclucity,Bavdhan, If you have relevant & good communication skills, then please share your profile on hr@wycecorp.com at earliest.

Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity.

Greeting Visitors, Guest and make them comfortable in office, Post & Courier management, answering & making calls, keep detailed & accurate records of visitor requests & of calls received & Computer skills and data entry work

Inspect the rooms assigned and take responsibility to ensure the rooms are maintained upto the standards and that there are no guest complaints. Ensure maximum efficiency in the performance of the assigned Room Attendants. Ensure guest rooms, suites and pantries, assigned, are maintained as per the standards. To ensure that all rooms in the specified floor are serviced and cleaned daily. Any matter which may effect the interests of AccorHotels should be brought to the attention of the Management. Facilitates the functioning of and / or oversees the functioning of Guest Service Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties Plan & coordinate the activities of the room attendants. Maintain pantries with par stock of linen, cleaning supplies and guest request items. Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Ensure that the team has been trained for all safety provisions. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Inform the Executive Housekeeper about any damage or theft. Supervise and coordinate pest control, schedules in rooms. Prepare requisitions for all stocks required for the floor i.e. amenities, linen, cleaning supplies and material. Conduct on-going training and coach all the employees and ensure to maintain records. Supervise daily super cleaning and periodical cleaning of rooms. Conduct briefing for Housekeeping attendants. Ensure Housekeeping attendants maintain their equipment. All lost and found articles are reported immediately to the coordinator. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Identify optimal, cost effective use of the resources and educate the team on the same. Diploma / Degree in Hotel Management Excellent communication skills and a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times

Primary Responsibilities Operation Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships

Primary Responsibilities Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationship High School Diploma/ certificate Good oral and written proficiency in English Minimum 2 years of experience in a similar capacity Ability to speak other languages and basic understanding of local languages will be an advantage

Consistently offer professional, friendly and engaging service to the children Supervise and plan all activities offered at the Kids Club Conduct and host birthday parties and special events at the Kids Club Creating new arts and crafts for the kids club Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction Report directly to Kids Club supervisor with any incidents, guests comments and feedback Being responsible for inventory of the arts and crafts and reporting when its low Ensure all areas are clean and well maintained for the children s safety Ensure that all attendants working in the Kids Club are following the procedures Responsible for designing the wall and window art work for the Kids Club Supervise the children in the kids club and ensure their safety while inside the club Support kids club supervisor at the reception when it is busy Perform other duties as assigned and requested Passion for working with Children Must be fun, creative, enthusiastic, positive, flexible and good at multi tasking Highly organized, results-oriented with the ability to be flexible and work well under pressure Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on the children s needs, remaining calm and courteous at all times

To provide courteous, professional, efficient and flexible service at all times following Novotel standards. To perform all duties and tasks in the assigned place of work To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned. To be fully conversant with all services and facilities offered by the hotel. To perform opening and closing procedures established for the place of work as assigned. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. To ensure that the place of work and surrounding area is kept clean and organized at all times. To monitor operating supplies and reduce spoilage and wastage. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members attendance and performance