90 Guest Experience Jobs - Page 3

Job role: Front desk manager/executive/associate Location: South India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company&aposs backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per company&aposs standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company&aposs ...

The Guest Experience Manager position at our company is a full-time on-site role based in Rajkot. As the Guest Experience Manager, your primary responsibility will be to ensure customer satisfaction, maintain effective communication, deliver excellent customer service, conduct staff training, and improve the overall guest experience. To excel in this role, you should possess strong customer satisfaction, communication, and customer service skills. Additionally, experience in training and guest experience management would be highly beneficial. Candidates with a background in the automotive industry will be preferred. We are looking for individuals with exceptional interpersonal and leadership...

As the Housekeeping Supervisor, you will be responsible for leading and supervising the housekeeping team to ensure all tasks are completed efficiently and to the highest standards. You will assign duties to staff, provide clear communication, and conduct training sessions to keep the team updated on hotel standards, procedures, and safety protocols. Your role will involve maintaining quality control by ensuring that guest rooms, public areas, and back-of-house areas meet cleanliness and quality standards. Regular inspections will be conducted to ensure compliance with IHG's brand standards, and any guest complaints related to housekeeping will be promptly addressed to ensure guest satisfact...

As the Chef de Cuisine at Park Brasserie, located at Park Hyatt Chennai, your primary responsibility will be to create menus, oversee kitchen operations, maintain cleanliness standards, and ensure exceptional culinary experiences that are in line with the Hyatt brand's dedication to excellence. You will lead the kitchen team at Park Brasserie, ensuring that all dishes maintain consistent quality, taste, and presentation. Additionally, you will supervise and guide a team of chefs and kitchen staff, promoting a culture of learning, creativity, and teamwork through regular training sessions. In terms of cost control and efficiency, you will be expected to manage food costs, portion control, inv...

The ideal candidate for this role will be responsible for driving the People Development & Culture agenda as an HR leader for our fast-growing QSR chain client. Your primary focus will be on Learning & Development, where you will design and execute structured onboarding and training programs for front-line crew, shift leads, and store managers. Developing and implementing brand-aligned learning content centered on guest experience, product knowledge, and store operations will also be a key part of your responsibilities. You will be tasked with building a network of in-store trainers, leading their certification, and monitoring their performance to enhance training effectiveness measured by o...

About the client: PSS has been mandated to hire a Senior Property Manager for a full-service Property Management company that provides services post-purchase of a residential and commercial asset. He/she will be independently responsible for managing a technologically advanced residential property, featuring world-class amenities. This role oversees the successful transition and takeover of the property, establishing top-tier hospitality and residential property management processes in alignment with company standards. The focus is on delivering exceptional resident experiences, ensuring operational excellence, and maintaining high standards of safety, security, and efficiency. Job Purpose O...

You will be joining our team as a Banquet Operation Assistant Manager with the responsibility of assisting the Banquet Manager in overseeing all aspects of banquet operations within the hotel industry. Your role will involve collaborating with clients to understand their requirements, supervising and training banquet staff, monitoring inventory, and ensuring seamless service delivery by coordinating with different departments. Your key responsibilities will include assisting in setup, execution, and breakdown of events, maintaining quality control, troubleshooting issues, budgeting, and upholding safety and sanitation standards. Additionally, you will be preparing reports on event performanc...

The Assistant Resort Manager will oversee the operations of a boutique resort in Jawai, Rajasthan. The ideal candidate should be passionate about hospitality, possess strong leadership skills, and excel in a system-driven environment. As the Assistant Resort Manager, you will ensure exceptional guest experiences, manage day-to-day operations, lead the team, and drive financial efficiency for the success of the resort. Your responsibilities will include guaranteeing top-notch service to elevate guest satisfaction, handling feedback professionally, training and motivating the staff, maintaining grooming and performance standards, overseeing daily property operations with a structured approach,...

The position of Guest Experience Expert at Indore Marriott Hotel is a full-time, non-management role that focuses on providing guests with a memorable and unique experience throughout their stay. As a Guest Experience Expert, you will take the initiative to deliver a wide range of services, from addressing guest requests to sharing local highlights. Your responsibilities will include processing operational needs, completing reports, and ensuring that every guest interaction feels like a part of the overall experience. To succeed in this role, it is essential to prioritize creating a safe work environment, following company policies and procedures, maintaining confidentiality, and upholding q...

As part of the Courtyard team at Courtyard Bhopal, located in DB City - Arera Hills, Bhopal, Madhya Pradesh, India, 462011, you will be part of a dedicated group that is committed to enhancing the travel experience for guests. Courtyard is renowned for its focus on the needs of business travelers, and we are seeking individuals who share our passion for exceeding guest expectations. Working in a non-management position, you will have the opportunity to contribute to a small yet ambitious team, continuously striving for excellence while enjoying the journey. At Courtyard, we believe in empowering our guests, regardless of the purpose of their trip. We are looking for achievers who are enthusi...

Restaurant General Manager (RGM) Position Title: Restaurant General Manager (RGM) Department: Operations Reports To: Cluster Manager Job Type: Full-time Location: _________________ Job Purpose: The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations to ensure financial performance, guest satisfaction, and adherence to P.F. Changs brand standards. This role involves leading, developing, and mentoring the management team and staff, maintaining operational excellence, and implementing strategies to drive sales, control costs, and deliver outstanding guest experiences. The RGM ensures full compliance with health, safety, and legal standards while f...

Roles and Responsibilities Manage hotel operations to ensure smooth day-to-day functioning, including front desk, housekeeping, maintenance, and guest services. Develop and implement strategies to increase revenue through effective room sales, package deals, and promotions. Foster strong relationships with guests by providing exceptional customer service and resolving any issues promptly. Collaborate with other departments (e.g., food & beverage) to create seamless experiences for guests. Ensure compliance with company policies, procedures, and regulatory requirements.

As a Guest Experience Expert at JW Marriott Hotel New Delhi Aerocity, you play a crucial role in creating a memorable and unique experience for our guests. Your responsibilities go beyond the standard check-in and check-out procedures; you will be guiding guests throughout their entire stay, ensuring their needs are met promptly and efficiently. Empowered to move freely within your space, you will handle operational tasks, address guest requests, compile reports, and provide insights about the local area. Your interactions with guests should feel like an integral part of their overall experience at the hotel. Regardless of your position, certain key factors contribute to your success in this...

The Director of Operations will oversee the day-to-day operational performance, guest experience, and brand compliance across the Holiday Inn Express (HIEX) Samhi Portfolio, comprising 12 hotels in key Indian cities. This leadership role ensures operational excellence, drives profitability, supports hotel teams, and maintains IHG brand standards in collaboration with the broader corporate and brand teams. Key Responsibilities: Lead operational strategy and execution across all 12 HIEX hotels in the portfolio. Monitor and improve key performance indicators (KPIs), including guest satisfaction (GSS), GOP, PAR, and RevPAR. Conduct regular property visits to assess service delivery, cleanliness,...

The role we are hiring for involves operations (Ops) and client & guest experience (CS) responsibilities. As part of the operations team, you will be responsible for managing event logistics, setup, and backstage operations. Your role will also involve coordinating with vendors efficiently to ensure smooth event execution. It is essential to make sure that event kits, props, and overall flow are well-prepared. In case of any issues, troubleshooting should be done calmly and flawless execution is expected. Collaboration with the client services (CS) team is a key aspect of this role. As part of the client & guest experience team, your main focus will be on providing exceptional experiences fo...

As the Hotel General Manager, your key responsibilities will include: Developing and executing the hotel's annual business plan and budget in alignment with ownership goals, setting strategic direction for revenue growth, market positioning, and guest experience. You will be responsible for fostering a positive, high-performance culture grounded in service excellence and teamwork, representing the hotel professionally with guests, authorities, airlines, tour operators, and the local community. Ensuring financial performance by achieving or exceeding budgeted Revenue, GOP, and EBITDA targets. You will oversee all financial operations including budgeting, forecasting, P&L management, cost cont...

As a Learning and Development professional at Hyatt Regency Bali, you will play a crucial role in shaping the skills, knowledge, and service excellence of our hotel employees. Your primary responsibility will be to design, implement, and oversee training and development programs that align with our brand standards, operational goals, and guest satisfaction objectives. By fostering a culture of continuous learning and professional growth, you will contribute to creating immersive Sanur village experiences for our guests. To excel in this role, you should have a minimum of 2 years of experience as a Team Leader in Learning & Development, Training, or a similar role within a luxurious resort en...

About us voco has established a hotel brand that offers a unique choice for guests. Our hotels are reliable yet fun, providing an unstuffy and comfortable environment for relaxation. Each of our hotels has its own style and character, creating a perfect balance between familiarity and new experiences. We believe in respecting individuality to make life more interesting. Our approach to hosting involves understanding the needs and preferences of our guests even before they arrive. We strive to make their stay better by providing personalized recommendations for food and drinks, as well as unique local experiences. Join the Team at the Pre-Opening of voco Amritsar, strategically located with e...

The Head Chef is responsible for overseeing kitchen activities, ensuring high-quality food preparation, and maintaining customer satisfaction through exemplary plating and service. They will be involved in creating new dishes, developing menus, and supervising a team of culinary professionals to maximize guest experience. Additionally, the Head Chef will play a crucial role in meeting business goals and maintaining financial efficiency through effective purchasing and staffing strategies while adhering to Cafe SOPs in all operations. Key Responsibilities: - Develop menus featuring new and existing culinary creations to ensure variety and quality in servings. - Direct and control the food pre...

Hospitality Director Location: Ultrahuman Performance Center, 100 feet road, Indiranagar, Bangalore About Ultrahuman Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Ultrahuman M1 (continuous glucose monitoring), and Blood Vision, were helping people connect their lifestyle data with internal biomarkers to make smarter health decisions.The Ultrahuman Performance Center extends this missionbringing together advanced diagnostics (Advanced blood panels, Longevity testing, Genetics, Nutrition), recovery modalities (Cryotherapy, HBOT, Contrast therapies, IV...

Key Responsibilities: Hair Styling & Treatments: Perform haircuts, styling, coloring, blow-drying, and treatments according to guest preferences Offer specialized services like hair spa, keratin treatments, and scalp treatments Recommend appropriate hair care products and techniques to clients Guest Experience & Customer Service: Greet and consult guests to understand their needs and recommend suitable services Ensure a luxurious and relaxing experience for guests Handle guest inquiries and provide aftercare advice for hair maintenance Salon Hygiene & Maintenance: Maintain cleanliness and sanitation of all tools, equipment, and workstations Adhere to hotel safety and hygiene standards Ensure...

The Director of Operations will oversee the day-to-day operational performance, guest experience, and brand compliance across the Holiday Inn Express (HIEX) Samhi Portfolio, comprising 12 hotels in key Indian cities. This leadership role ensures operational excellence, drives profitability, supports hotel teams, and maintains IHG brand standards in collaboration with the broader corporate and brand teams. Lead operational strategy and execution across all 12 HIEX hotels in the portfolio. Monitor and improve key performance indicators (KPIs), including guest satisfaction (GSS), GOP, PAR, and RevPAR. Conduct regular property visits to assess service delivery, cleanliness, safety, and operation...

As the Operations Head of a High Energy Premium Restaurant & Bar located in Bengaluru, you will be responsible for leading the daily operations to ensure efficiency and deliver a vibrant guest experience. Your primary duties will include overseeing service standards, enhancing team productivity, and ensuring adherence to brand SOPs. The ideal candidate for this role should have extensive experience in managing high-volume, high-energy bars in Bengaluru. You should be well-versed in dealing with excise matters, local law enforcement, and licenses to maintain compliance and operational effectiveness. In addition to operational responsibilities, you will be accountable for driving revenue growt...

About Daily Bowl: Daily Bowl is a pioneering vegan casual dine-in and subscription-based restaurant located in Surat. We are committed to providing wholesome, delicious, and convenient plant-based meals through our serene dine-in space and innovative daily subscription services. We take pride in our fixed daily menus for subscriptions, as well as our commitment to using high-quality ingredients and sustainable practices. We are seeking a highly motivated, quick-learning, and enthusiastic individual to join us as our Restaurant Manager. This is a fast-paced environment that demands a proactive and hands-on approach. The Restaurant Manager will be responsible for the day-to-day operations of t...

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter ...