4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an experienced IT Administrator at Instead, you will play a vital role in owning and managing our complete IT infrastructure and support operations to facilitate the continued growth of our global team. Your responsibilities will encompass ensuring seamless technology operations across our India and US offices, ranging from user hardware deployment to security implementations and cloud administration. Your contribution is crucial in enhancing our team's productivity and sustaining the robust technology foundation that drives our Instead platform and internal operations. Your key responsibilities will include: - Taking ownership of our entire IT infrastructure and support operations, encompassing user hardware acquisition, imaging, deployment, and remote management - Implementing and maintaining security measures like antivirus solutions and system updates - Managing Single Sign-On implementation (Okta) and ensuring ongoing maintenance - Administering gSuite and AWS for a limited set of services - Offering comprehensive hardware and software support to internal users across global teams - Developing and executing backup and recovery planning and procedures - Managing additional tools such as Slack, Zoom, Loom, Adobe, Microsoft Office, Tableau, and other business applications - Collaborating with various teams including Legal, Finance, IT, Marketing, Sales, and product teams on technical requirements - Overseeing release and environment deployments - Creating technical documentation and providing technical training to users - Defining requirements for technical projects and working closely with stakeholders To excel in this role, you should possess: - A Bachelor's degree or equivalent experience in IT or a related field - 4+ years of hands-on experience in IT Systems Administration and Support - Strong expertise in gSuite Administration - Experience with Single Sign-On implementations, particularly Okta - Proficiency in both MacOS and Windows platforms (primarily MacOS environment) - Experience in remote administration of hardware devices, including mobile devices - Working knowledge of dynamic dashboards and report builders - Proficiency in technical documentation and technical training - Experience in implementing and working within effective change management processes - Ability to handle multiple high-priority projects simultaneously - Capability to work with minimal supervision and define technical project requirements Desired qualifications that would be advantageous: - Experience with Salesforce administration - Experience in managing AWS resources and cloud infrastructure - Background in supporting distributed global teams - Experience in a startup or fast-growing technology company - Knowledge of security compliance and best practices - Familiarity with tax or financial technology environments Join Instead to: - Work on a cutting-edge tax tech platform that is revolutionizing the industry - Be part of a collaborative, mission-driven team - Avail competitive compensation and benefits - Access growth opportunities in technology infrastructure and operations - Contribute to building and scaling IT operations for a rapidly growing global company - Work with cutting-edge technology and support innovative product development Instead is an Equal Opportunity Employer - M/F/D/V. We entrust our team with sensitive information; therefore, all candidates who receive and accept employment offers must undergo a background check before joining us.,

Posted 2 days ago

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MS Exchange Administration Wipro Limited

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to the complex digital transformation needs of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their boldest ambitions and creating sustainable, future-ready businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, all committed to helping customers, colleagues, and communities thrive in a dynamic world. For further details, please visit www.wipro.com. In your role at Wipro, you will be responsible for Google Mail (GSuite) Administration. This includes managing various components of Gmail such as Google Drive, Calendar, Meet, Chat, Docs, Sheets, and others. You will troubleshoot issues at the GSuite console level, handle domain configurations, and ensure the proper functioning of MX, SPF, DKIM, and DMARC records. Expertise in GAM (Google Apps Manager) Commands & Scripting, Google Vault, and basic knowledge of Appscript will be essential for this role. Additionally, you will configure content compliance rules, SAML Applications (Google SSO), API controls, domain-wide delegations, whitelist/blacklist email addresses, and apply policies through the Google admin console. Troubleshooting inbound/outbound mail flow issues, managing Google Chrome Browser & ChromeOS upgrades, migrating emails between mailboxes, and collaborating with Google vendors for incident resolutions are also part of your responsibilities. Furthermore, you will manage End User Computing (EUC) services, including Google MDM across various platforms, application updates, license management, and generating reports for billing and invoicing. Your expertise will extend to IMACs (Installations, Moves, Adds, Changes) and managing CFM Devices (Chrome Box For Meeting) and ChromeOS devices. To be successful in this role, you must have a minimum of 5 years of experience in managing Google Workspace environments and be certified in Google Workspace Administration. Strong communication skills, self-motivation, problem-solving abilities, attention to detail, ITIL process knowledge, and customer service orientation are critical. Providing on-call support, team management skills, and experience in leading teams are also required. If you are looking to be part of a dynamic and innovative organization that encourages personal reinvention and career growth, Wipro is the place for you. Join us in reimagining the future of digital transformation and realize your ambitions in a purpose-driven environment that values diversity and inclusion. Applicants with disabilities are encouraged to apply.,

Posted 4 days ago

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