316 Gsm Jobs - Page 8

Job ID/Reference Code INFSYS-NAUKRI-210514 Work Experience 3-5 Job Title DX_Python Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Machine Learning->Python Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience * Location of posting is subject to business requirements

About this opportunity: We are now looking for ITAC Tier-2 level technical specialist that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve Ericsson RAN related issues to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technical staff, CPM, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with customer support, PDU, 3rd party suppliers and local authorities. What you will do: - Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. - Hands on IC and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. - Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. - NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. - Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. - Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. - 24 x 7 hotline support (occasional). - Creative problem-solving and excellent troubleshooting / debugging skills - Be responsible self-competence development, driving competence for the team - Build a productive work environment for individuals and own organization - Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. - Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: BE/B.Tech of relevant practice Domain experience: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. The Technician is worker in a field of technology, proficient in a relevant skill or technique, with a practical understanding of the theoretical principles. 2. The Technician is typically responsible for installation, troubleshooting and repair, testing and measuring, maintenance and adjustment, manufacturing or operations. 3. The Technician builds skills and expertise of his/her Engineering Discipline to reach standard technical skills expectations for the applicable role, as defined in Professional Communities. 4. The Technician collaborates and acts as team player with other Technicians and Engineers involved in his/her engineering activities. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. The Technician is worker in a field of technology, proficient in a relevant skill or technique, with a practical understanding of the theoretical principles.2. The Technician is typically responsible for installation, troubleshooting and repair, testing and measuring, maintenance and adjustment, manufacturing or operations.3. The Technician builds skills and expertise of his/her Engineering Discipline to reach standard technical skills expectations for the applicable role, as defined in Professional Communities.4. The Technician collaborates and acts as team player with other Technicians and Engineers involved in his/her engineering activities. About The Role - Grade Specific Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in daily situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies) Verbal Communication

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

The Strategy Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build, and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy Consulting - Global Network s SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc. Whats in it for you An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy Consulting Global Network : Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, d igital is changing the way organizations engage with their employees, business partners, customers and communities . This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Accenture Global Network Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

You Lead the Way. We ve Got Your Back. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. Analyst- Network Product Development & Management The Network & Acquirer Solutions (NAS) team is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage. NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today, such as securing online transactions and enabling faster, more convenient ways to pay. A role within NAS will challenge you to broaden your skillset and industry acumen while giving you the chance to drive Enterprise growth and help deliver on our brand promise of trust, security and service. Solution Enablement & Distribution team within NAS is driving a strategic, multi-year transformation to modernize the way our customers are onboarded to our Network, including the way they test and certify their capabilities before deploying them in production for issuing or accepting Amex cards. We are seeking a Sr Associate, Digital Product Management , to drive and manage support functions and own the execution of various testing activities for our state-of-art Testing & Certification solution (NGS Next Generation Simulator) used by Amex s customers (Merchants, Third-Party Processors, Network Acquirers, and Issuers) to validate their ability to process American Express credit card transactions in compliance with American Express standards. This includes setting the strategy of testing, defining future use cases, ensuring our current roadmap enables the business for the future, and identifying opportunities to provide differentiated & unique value to our Partners. Key Responsibilities Platform Support- Manage the support function for both our simulators for our Prop and Network partners, prioritizing problem tickets to ensure prompt resolution. Understand changes made by Tool vendors to fix issues faced by participant, test those fixes and inform stakeholders about upgraded tool. Testing - Plan and write test scenarios for authorization, batch to execute various types of testing (Functional, UI, Regression, UAT etc. ) to evaluate the impact of changes or new features. Analyze and implement testing strategies to improve overall testing performance. Audit & Compliance - Collaborate with internal stakeholders and third-party vendors to ensure Audit and Compliance needs are met by ensuring regular Pen Test (other security audits) are complied with based on requirements from GSM/InfoSec, IAG, OCC and if any other gaps that are identified. Consultancy- Build relationships and act as the liaison between the third-party vendors and American Express technology groups, supporting the installation of network connectivity and implementation of authorization and submission solutions Administrative tasks - Perform Administrative tasks e. g. entering encryption keys, Amex test cards, IIQ updating for access management) etc. Platform Performance Evaluation - Monitor key product metrics and tool usage (memory, space, utilization), Identify areas of improvement and recommend strategies for optimization partnering with third party vendors. User Experience Enhancement - Collaborate with the team responsible for UI/UX design to improve the user experience of the product and recommend enhancements and features to improve user experience. Reporting and Presentation - Publish reports on defects raised/fixed with stakeholders. Manage communication around platform downtime and escalations with stakeholders. Prepare testing reports and presentations to communicate insights, findings, and recommendations. Skills Required for a Product Analyst - Minimum experience of 3-5 years of product analysis. Any Certification in product management would be a PLUS. Cards & Payments Knowledge: Minimum 3 years of Strong working knowledge in Payments processes (Authorization, Clearing & Settlement, Disputes, Reconciliation, Point-of-Sale etc. ) and understanding of how data flows across distributed systems using file transfer, API, and real-time messages. Communication: Outstanding communicator with the ability to convey complex topics in a clear and effective manner and adapt based on audiences, including the ability to persuade a broad level of constituents at various levels. Testing Knowledge: Good Experience of various software testing processes including automation of tests and Partner with the vendor aligning to the Shift Left strategy through early engagements on features and release. Product Management Tools: Working knowledge of collaboration tools like JIRA & Rally. Support and implement agile principles. Teamwork and Collaboration: Ability to work collaboratively with cross-functional teams, including product, program managers, developers & QA team members. Problem-Solving: Ability to identify problems, gather relevant information, and propose practical solutions to improve product performance and user experience. Demonstrated ability to support multiple high-profile projects simultaneously in a fast-paced multi-time zoned environment Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Managing Consultant, Advisors & Consulting Services, Digital and Traditional Marketing Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Roles and Responsibilities Client Impact Lead client engagements across a range of industries and problem statements Develop and/or lead marketing strategies and programs for large, regional, and global clients by working with technology and data Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness Team Collaboration & Culture Lead team to effective marketing strategies and recommendations, and deliver impactful client presentations while growing team members roles and skills Provide marketing expertise and day-to-day project delivery team leadership, support evolution of solutions with innovation and create a collaborative and inclusive environment for all levels Manage relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firms intellectual capital Provide on-the-job training, coaching, and mentorship to junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing Experience coaching and managing teams across multiple engagements with third parties Experience managing key vendor and client relationships Knowledge of business KPIs, financials, and organizational leadership Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities Ability to provide perspective on industry and marketplace Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience leading development and implementation of solutions and measuring impact on clients business Experience generating new knowledge or creating innovative solutions for a firm Relevant industry expertise and/or experience in product, sales, or marketing technology MBA or master s degree with specialization in marketing or digital (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. Hands on IC and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. 24 x 7 hotline support (occasional). Creative problem-solving and excellent troubleshooting / debugging skills Be responsible self-competence development, driving competence for the team Build a productive work environment for individuals and own organization Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: BE/B.Tech of relevant practice Domain experience: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cisco Identity Services Engine (ISE) Good to have skills : Wireless Technologies Implementation Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms within a defined operating model, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide L1 and L2/ basic and intermediate level troubleshooting. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to address system issues. Document technical processes and procedures for future reference. Stay updated with the latest technology trends and advancements. Professional & Technical Skills: Must To Have Skills: Proficiency in Cisco Identity Services Engine (ISE). Good To Have Skills: Experience with Wireless Technologies Implementation. Strong understanding of network security principles. Knowledge of network protocols and configurations. Experience in system administration and maintenance. Ability to troubleshoot and resolve technical issues efficiently. Additional Information: The candidate should have a minimum of 2 years of experience in Cisco Identity Services Engine (ISE). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Job Responsibilities Work directly with clients to support their equity plan management, auditor, and participant needs, including reporting, reconciliation Use and implement various equity administration software packages on behalf of our clients, including Carta, Shareworks, and Equity Edge Online Support clients in their equity accounting data needs, assisting Armanino professionals responsible for stock-based compensation reporting and valuations of warrants, modifications, performance awards, tender offers, and EPS Provide value-added recommendations to our clients on business and process improvement Liaison on behalf of the client with external parties and internal decision makers to assist with cap table management. Lead and manage projects while coordinating directly with clients Foster proactive working relationships with clients and cross-functional departments Make timely and effective performance feedback and training Requirements ? Bachelors Degree in Accounting, Finance, business-related field or related discipline, or equivalent work experience CA or CPA candidate is desirable Minimum 2-4 years of experience working in a public accounting firm, consulting firm, or operational accounting role Minimum of 3 years of experience as a stock plan administrator at a public company or equity administration vendor A strong and up-to date knowledge of US GAAP (exposure to IFRS is a plus), with deep technical understanding of topics such as ASC 718. Certified Equity Professional (CEP) certified, or completed one or two levels in expectation of becoming CEP certified is preferred Stock option accounting, valuation, or other equity accounting experience is helpful Experience or exposure to Equity Edge Online or Shareworks, Carta and other equity administration systems is strongly preferred Strong analytical and accounting skills Excellent communication skills Ability to set priorities and with excellent time management skills; enjoy working independently or in a team environment with clear deadlines and deliverables Proficiency in MS Office, including Word, Excel, and Outlook Innovative: We are trailblazers and idea generators. We embrace change and are not afraid to take risks in order to serve our clients better. Passionate about exuding Positive Energy: Our positive attitude and spirit is the force multiple that drives our success. Unafraid to tackle the most complex, ambiguous problems Committed to unlocking client value Compensation and Benefits Compensation: Commensurate with Industry standards Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.

Area Head - Lead Infor Development : About Company : CMR GreenTechnologies Limited is Indias largest producer of Aluminium and Zincdie-casting alloys with a combined annual capacity of over approx 4, 18, 000MT per annum. Since its inception in 2006, it has maintained itsfast-paced growth by leveraging latest technology and continuousimprovement. CMR, which recycles aluminium scrap to make alloy, has 28-30 percent market share in India and is nearly three timeslarger than its nearest competitor. We are having strong presence at PANIndia level (North, West & South) with 13 manufacturing units, 5000strong workforce and supplies to major automotive industry in Indiaincluding tier one OEMs like Maruti Suzuki , Honda Cars , Bajaj Auto , HeroMotoCorp and Royal Enfield Motors. Position: Area Head-Lead Infor Development Job Band/ Designation: Band-B, Dy. Manager /Manager/Sr.Manager No. of Posts: 01 (One) Department: Information Technology Reporting to: Development Head Qualifications: Essential:- Candidate Should havebachelors degree in computer science/ information technology or a relatedfield from reputed college Desired: Experience: 10-12experience as a 4GL/C++/.DotNet Programmer with experience with SQL database queries Key Responsibilities: Candidate will be responsible for Design, develop, and maintain applications using 4GL/C++/Dot Net programming languages Collaborate with cross-functional teams togather and analyze user requirements. Write clean, efficient, and well-documentedcode. Troubleshoot and resolve software defects andperformance issues. Participate in code reviews and contribute tobest practices in software development. Assist in the development of technicalspecifications and project documentation. Provide support and training to end-users asneeded. Stay up to date with industry trends andadvancements in 4GL programming. Key Functional Skills: Experience with databasemanagement systems like SQL Familiarity with softwaredevelopment methodologies (e.g., Agile, Waterfall). Strong analytical andproblem-solving skills. Excellent communication andteamwork abilities. Preferred Skills: Experience with web developmentand integration of web technologies. Knowledge of additionalprogramming languages (e.g., Java, Python). Familiarity with version controlsystems (e.g., Git). General: Age -25-35years. Candidate should not be frequentjob changer. CTC Around 10 LPA -15 LPA .CTC Not a constraint for suitable candidate. Notice Period- Joining period Max30 Days. We can buy notice period, if required Interested candidatethose who are matching with our required, only can apply for the position. Location: Corporateoffice:- 7th Floor, Tower 2, L & T Business Park, 12/4 DelhiMathura Road (Near Delhi Badarpur Border) Faridabad, Haryana, 121003

Roles and Responsibilities Manage GPS tracking projects from initiation to delivery, ensuring timely completion of tasks and meeting customer expectations. Coordinate with internal teams to gather requirements, design solutions, and implement GPS tracking systems for various clients. Develop strong relationships with customers by providing excellent communication, resolving issues promptly, and ensuring high levels of customer satisfaction. Collaborate with cross-functional teams to integrate GPS tracking data into existing IT infrastructure using Fastag technology. Analyse project performance metrics to identify areas for improvement and optimize processes accordingly.

Key Responsibilities Branch Infra Monitoring and Maintaining uptime Dialler support (Outbound , Inbound ,PRI, GSM Firewall support Asset Management. Network support and administration Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, Wireless and network segments. Server support and Administration - Windows / Linux Application testing and Performance monitoring Handle the Business escalation and ensure the support resolve the issues on time Branch Incident management and root cause analysis Raise the service request and Coordination with service provider for any service outage and follow-up the matrix Desktop, laptop, Tab allocation and troubleshot issues (L1/L2) Support for Retails ( IT Infrastructure) Remote support Education and Experience Any Bachelor degree required. 0-2 Years

Responsibilities Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc). Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN DIAMETER protocol Working knowledge of AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF BM. Knowledge of 5G, IMS GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, OM Troubleshooting on telecommunication core products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. HLR / HSS Migration experience - added advantage Kubernetes, VNF and CNF exposure is added advantage.

Responsibilities Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc). Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN DIAMETER protocol Working knowledge of AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF BM. Knowledge of 5G, IMS GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, OM Troubleshooting on telecommunication core products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. HLR / HSS Migration experience - added advantage Kubernetes, VNF and CNF exposure is added advantage.

Branch Infra Monitoring and Maintaining uptime Dialler support (Outbound , Inbound ,PRI, GSM Firewall support Asset Management. Network support and administration Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, Wireless and network segments. Server support and Administration - Windows / Linux Application testing and Performance monitoring Handle the Business escalation and ensure the support resolve the issues on time Branch Incident management and root cause analysis Raise the service request and Coordination with service provider for any service outage and follow-up the matrix Desktop, laptop, Tab allocation and troubleshot issues (L1/L2) Support for Retails ( IT Infrastructure) Remote support Education and Experience Any Bachelor degree required. 0-2 Years

The Fault Management Specialist RAN will be involved in daily shift operations and work toward customer delivery. You will be taking end-to-end responsibility for troubleshooting and corrective maintenance of the Network, ensuring trouble tickets are actively managed until resolution. You need to contribute towards meeting project-specific KPI, SLA & OLA metrics. You have: Bachelors degree in BE/B.Tech/ME/M.Tech/MCA 5-8 years directly related experience covering below. Experience in GSM / WCDMA / LTE / 5G Architecture & network Hands-on with Remote troubleshooting / Configuration Management / Software upgrade. Experience of working on Nokia, Huawei, Ericsson, and Samsung RAN elements like BTS / BSC / RNC / WBTS / MRBTS / mcRNC / SRAN / MORAN / NodeB / eNodeB / gNodeB / MME. It would be nice to have: Understanding & Working knowledge of various EMS/NMS - Nokia NetAct / Ericsson ENM / Samsung NM / Huawei U2000/M5000 OSS Good Communication skills (verbal & written) Knowledge of Tools, scripting, and Excel macro. Providing Level-2 support for fault management in the RAN domain (3G/4G/5G). Helping engineers troubleshoot complex issues and implement improvements. Work in support of configuration changes in RAN/BSS elements across Nokia, Huawei, and Ericsson nodes. Need to develop and maintain a Knowledge Base with knowledge articles. Need to monitor and review RAN alarms across 3G, 4G, and 5G technologies. Providing support for onboarding new RAN solutions and technologies. Contribute to technical meetings related to projects and new solutions. Contribute to the review and verification of design documentation.

You Lead the Way. We ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Third-party Lifecycle Management is responsible for supporting AEMP10 through the initiation of Risk Assessments and various related activities to ensure American Express is managing third-party vendors from a risk perspective. This position will play a key role within the TLM operations team which resides within American Express Global Supply Management group. The position will report into one of the Managers in the Third Party Management Center of Excellence. This position will be responsible for the day to day operations of initiating and completing risk assessments and supporting the BU s through ongoing management of the vendors. The ideal candidate for this role has a background in third party risk management and/or audit experience. They are dynamic, with the ability to manage a fluctuating workload with competing deadlines. The candidate is highly inquisitive with a healthy dose of cautiousness. S/he has a broad-based perspective and thrives on building a network of internal and external alliances. S/he has highly developed communication skills, excellent time management and an acute attention to detail. Job Scope/Responsibilities include: Partner with the BU to complete risk assessments (through hosting calls, communicating over email, etc. ) and ongoing oversight activities. Maintain and review data related to the vendor portfolios for multiple business units. Partner with the GSM Category Managers to ensure proper understanding and submission for processing. Review control evidence to ensure meets the standards of the program, such as document and policy reviews. Maintain high quality output by adhering to standards and make decisions by strictly following guidance material. Minimum Qualifications 3+ years of experience in the financial services industry focus on Operations, customer service and/or risk governance Customer service focused and results-oriented person. Proven strong attention to detail with high quality output. Curious mindset with the intent to drive results. Prior experience delivering risk assessments; including audit background, compliance, Third Party Risk/Oversight, or other risk control functions. Excellent written and verbal communication skills required. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About The Role - Key Skills Required:- 1. Experince in 4G & 5G Integration and commissioning 2. Should have the Field exp (O&M)(Hands-on exp in Physical Nokia BTS commissioning 3. Familiar with Nokia 4G or 5G Products

About The Role Subject matter experts in Marketing and Comms provide business stakeholders with specialized advice on their subjects, and act as an advisor leveraging on a specific MC expertise. Shehe.is a person with indepth, unique knowledge and expertise on a specific subject or in a particular industry ex digital marketing, internal comms, telecom,etc. About The Role - Grade Specific Good understanding their domain of expertiseDevelops own MC competencies and operates as an MC professionalBuilds strong relationships with the team and key stakeholders at their levelAble to act on own initiative but will require supervision, knows when to escalateseek guidance Skills (competencies)

Sales Engineer (Wireless, telecom) Job Name: Sales Engineer (Wireless, telecom) Role:Sales Executive Industry:Telecom, Wireless Location:Pune (Maharastra)Job Type:Full Time Experience:2- 5yearSkills:Sales, Business Development, B2B sales, Wireless product, telecom, router, Salary:Best in the industry Education:BTech (Electronics telecommunication) Description: Experience in GPRS/GSM routers. IoT Devices & Automation product sales will be considered. Sell telecommunications products and services to both individuals and companies in the best possible manner and in such a way that the customer or client is completely convinced of making the purchase and is also satisfied with the products and services. Pursue sales target objectives for assigned territories/field sales associates and conduct long-term sales follow-ups with key customers. Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals to obtain appointments. Maintain a database with accurate and current customer and prospect information. Submit pricing and pre-qualification requests reflecting the clients requirements.

Technical Support/ RF Engineer Name:Technical Support/ RF Engineer Role:Support Engineer Industry:Wireless Telecom Location:Pune Job Type:Full Time Experience:Fresher- 4yearsSkills:Technical Support, Service, Field engineer, Wireless Salary:Best in the industry Education:B.Tech/Diploma (Electronics communication/ Instrumentation ) Description: We are hiring a Fresher candidate for Technical Support Engineer for Wireless Telecommunication Industry. should have strong communication skills, having good technical knowledge about wireless, automation products. The candidatewill be required to do an RF feasibility survey, give a demonstration, carry out the installation & commissioning of wireless communication equipment, and give customer support. Work includes a survey of sites, demonstration, installation of radios, antennas, feeder cables, LPUs, etc. The engineer should be prepared to climb on masts/towers, for this purpose. Should have knowledge of installation of Radio Modems/ 3G,4G GPRS Modems / VSAT modems with PLCs/RTUs, sensors, HMI, and SCADA software for remote monitoring and control of processes/ machines/ industrial systems. Should have Strong Communication skills, Having strong Working Experience in the Tech Support domain. having knowledge of the Implementation of solutions.

Description MUST HAVE 1. Good knowledge in Retail Banking Products- Loans Deposits. 2. Hands on experience in Batch and API testing. 3. Good understanding of testing concepts. 4. Good communication skills GOOD TO HAVE 1. Work experience in Core Banking Domain . 2. Good testing tools knowledge JIRA Postman Confluence. 3. Good to have hands on experience in Mainframe Technology and exposure towards automation. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60225 (P) Digital Assurance & Quality Engineering Local Role Name 6358 Tester Local Skills 6059 Core Banking Languages RequiredEnglish Role Rarity To Be Defined

Genesys Contact Centre test experience Genesys WFM knowledge Contact Centre Reports testing experience is beneficial. Omni Channel testing experience preferred i.e. Webchat, Email, Social Media Writing test scripts from designs, including call flow test cases from Visio Working knowledge of Jira, Excel, Word Able to work independently and as part of a team. Ability to lead testing projects. Ability to communicate effectively, including on customer facing calls.