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Operations Lead Connectivity KONE

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for managing the daily operations of enterprise connectivity services including SASE, Prisma Firewall, HUB Firewall, VPN, Factory firewalls, External DNS, SSL Certificates, Intranet, and Internet-office connections. Additionally, you will provide operational support for GSIP platforms to ensure stable voice and video communication. Your role will involve supporting SASE Traffic routing, Network Security, User Policy, and VPN for secure remote access. You will also handle escalations, prioritize service-related requests, monitor service performance, and coordinate issue resolution with stakeholders. Furthermore, you will oversee service delivery to ensure SLAs, KPIs, a...

Posted 1 month ago

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