Senior Technical Support Engineer Lspedia Inc.

7.0 - 10.0 years

10 - 15 Lacs

hyderabad

Hybrid

Role Summary: Were looking for a customer-focused Senior Technical Support Engineer to provide technical assistance and issue resolution for our global pharmaceutical compliance and serialization customers. This role is critical in ensuring smooth operation, quick response times, and high-quality support in a regulated environment. Key Responsibilities: Provide L2/L3 support for customer issues related to serialization, traceability, and compliance workflows. Investigate and resolve issues involving EPCIS events, master data, partner integration, and XML/API communications. Work closely with cross-functional teams to escalate and resolve software or configuration issues. Support onboarding tasks, master data setup corrections, and root cause analysis (RCA). Maintain detailed documentation of tickets, issues, and resolution steps using internal systems. Collaborate with global teams to ensure seamless 24/7 support coverage and handover. Requirements: 7+ years of experience in Technical Support, preferably in Pharma or Healthcare IT. Strong working knowledge of SQL Server, REST APIs, and integration protocols like SFTP or AS2. Familiarity with serialization concepts (GTIN, SN, EPCIS, DSCSA, EU FMD). Excellent troubleshooting and communication skills. Prior experience supporting enterprise SaaS or compliance solutions is preferred.

Posted 3 days ago

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Salsify PIM Professional Systechcorp Inc

10.0 - 12.0 years

10 - 12 Lacs

pune, maharashtra, india

On-site

Active data owner of finished goods product data; manage and govern the information lifecycle, hands to keyboard in Salsify PIM. Implement data quality and consistency measures. Familiarity with finished goods product data and GS1 Industry Standards is required. Liaise with Operating Units and upstream data owners to ensure data is authored timely, accurately and in accordance to agree upon data standards. Important:T his is not a data entry or data clerk role. Team members are expected to act as data owners; identify opport

Posted 2 weeks ago

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Salsify PIM Professional Systechcorp Inc

10.0 - 12.0 years

10 - 12 Lacs

hyderabad, telangana, india

On-site

Posted 2 weeks ago

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Salsify PIM Professional Systechcorp Inc

10.0 - 12.0 years

10 - 12 Lacs

delhi, india

On-site

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SAP ATTP Pradeepit Consulting Services

4.0 - 8.0 years

4 - 8 Lacs

Bengaluru, Karnataka, India

On-site

ATTP hands-on experience as a tool for serialization Integration of SAP ATTP with SAP ECC Integration of SAP ATTP with Packaging Lines, Trace Link, SAP ICH ECC and ATTP master data setup Serial number provisioning for Contract Manufacturing Organizations (CMOs) SAP functional experience in LE, SD, MM, or WM Serialization and Global Track & Trace (Traceability) strategy and solution architecture Business process knowledge in pharmaceutical packaging, aggregation, barcode printing, and verification Knowledge of GS1 standards (GTIN, SGTIN, GLN, SGLN, SSCC, GCP) Experience in handling incident and problem management Experience in handling change management

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Database Developer Manipal Technologies

3.0 - 8.0 years

6 - 8 Lacs

Udupi

Work from Office

Key Responsibilities 1. Database Developer is proficient in Microsoft SQL Server and PostgreSQL to design, develop, optimize and maintain robust and scalable database solutions. 2. Design and implement database schemas, tables, stored procedures, functions, triggers, and views in both Microsoft SQL Server and PostgreSQL environments. 3. Ensure data integrity, consistency, and security across all database systems. 4. Analyze and optimize database performance through query tuning, indexing, and other optimization techniques. 5. Monitor database performance and implement proactive measures to ensure optimal efficiency. 6. Maintain documentation related to database design, configuration, and maintenance. 7. Work closely with application developers, system administrators, and other stakeholders to ensure seamless integration of database solutions 8. Strive to continuously improve the development process 9. Take ownership of their work and contribute to an effective project team 10. Ensure adherence to the Safety, Quality Standards, Policies & Procedures of the Company 11. Handling any additional responsibilities as and when assigned by the Reporting Authority 12. Maintain existing software systems by identifying and correcting software defects 13. Investigate and develop skills in new technologies Technical/Functional Proficiency Required 1. MSSQL, PostgreSQL, C#, .Net Core 2. Experience with database version control systems. 3. Proficiency in Microsoft SQL Server Management Studio (SSMS) and pgAdmin. 4. Experience with backup and recovery procedures. Educational Qualifications BE/MCA/M Tech/B Tech Experience Level (If applicable) 4+ years of experience.

Posted 1 month ago

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