Growmore Digital Technology Services

The job role and responsibilities of an Offline and Online Sales Executive, often referred to as an Omni-Channel Sales Executive, can be broken down as follows: Shared Core Responsibilities (Offline & Online) 1.Target Achievement: Meet and consistently exceed monthly, quarterly, and annual sales quotas and KPIs. 2.Lead Management: Identify, prospect, and qualify leads through diverse sources (both physical and digital). 3.Customer Relationship Management (CRM): Build, manage, and nurture strong, long-term client relationships across all touchpoints. 4.Product Expertise: Maintain an in-depth understanding of all products/services and effectively communicate their value proposition. 5.Sales Cycle Execution: Manage the entire sales pipeline from initial contact to contract negotiation and final closing. 6.Reporting and Analysis: Maintain accurate sales records and customer data in the CRM, and generate regular performance reports and sales forecasts. 7.Market Intelligence: Stay updated on industry trends, competitor activities, and market shifts to adjust strategies. 8.Internal Collaboration: Coordinate closely with marketing, product development, and customer support teams for lead flow and customer satisfaction.