Kolkata, West Bengal, India
Not disclosed
On-site
Internship
🚀 Digital Marketing Internship at Grow My India Are you passionate about digital marketing and eager to gain hands-on experience? Grow My India is offering a Digital Marketing Internship opportunity for enthusiastic individuals who want to learn and grow in the dynamic world of online marketing. 🔹 Position : Digital Marketing Intern 🔹 Location : Onsite 🔹 Internship Duration : 3 Month 🔹 Stipend : ₹3000/- (on successful completion) 🔹 Certificate : Internship Certificate will be provided 🎯 What You’ll Do: Assist in managing social media platforms (Facebook, Instagram, LinkedIn, etc.) Help with content creation, post scheduling, and campaign ideation Perform basic SEO and keyword research Support in email marketing and ad campaign setup Monitor analytics and performance reports ✅ Requirements: Minimum Education: Bachelor's Degree (Pursuing or Completed) Good to have basic knowledge of Digital Marketing (SEO, SMM, Canva, Ads, etc.) Creative thinking and willingness to learn Good communication skills 🌱 Why Join Us? Learn real-world digital marketing skills Work with a passionate and growing team Boost your resume with a certificate from Grow My India Flexible working hours 📩 Apply Now and kickstart your career in digital marketing! 📧 For more details or to apply, email us at: growmyindia.business@gmail.com Show more Show less
Behala, Kolkata, West Bengal
INR 0.1 - 0.15 Lacs P.A.
On-site
Full Time
Job Title: Customer Relationship Manager (CRM) Location: Behala, Kolkata Job Type: Full-Time Department: Sales / Marketing / Client Services Reports To: Head of Customer Success / Sales Manager / Operations Manager Job Summary: The Customer Relationship Manager is responsible for building and nurturing long-term relationships with clients to ensure satisfaction, loyalty, and repeat business. This role involves managing client accounts, addressing concerns, identifying new opportunities for upselling or cross-selling, and acting as a bridge between the customer and the company’s internal teams. (885 1843 616) Key Responsibilities: Build and maintain strong, long-lasting client relationships Serve as the lead point of contact for all customer account management matters Ensure timely and successful delivery of solutions according to customer needs Develop a deep understanding of client requirements and business goals Resolve customer queries, issues, and complaints promptly and effectively Identify growth opportunities within existing accounts and drive upsell/cross-sell efforts Maintain CRM systems and update customer data regularly Collaborate with sales, marketing, product, and service teams to improve the customer experience Monitor client satisfaction metrics and proactively work to improve them Provide regular reports and feedback to management Key Skills and Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field Proven experience as a CRM or in a similar client-facing role Strong interpersonal and communication skills Customer-centric mindset with problem-solving abilities Ability to manage multiple client accounts simultaneously Excellent negotiation and conflict resolution skills Time management and organizational proficiency Preferred Qualifications: Experience in customer relationship management Knowledge of digital marketing, B2B sales, or customer retention strategies Multilingual skills are a plus What We Offer: Competitive salary and performance-based incentives Training & development opportunities Collaborative and positive work environment Opportunities for career growth Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Can you join immediately? Experience: Customer relationship management: 2 years (Required) Language: Bengali (Required) Location: Behala, Kolkata, West Bengal (Required) Work Location: In person Speak with the employer +91 8851843616 Application Deadline: 07/08/2025
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