8 Group Operations Jobs

Job Summary (Detailed Role) • Policy booking, reconcillation and Alteration • Required policy booking as per define guideline • Proficient in MS Excel formulas & Calculation Logics. • Co-ordinations with various stakeholders for backend operations, Sales and IT • Communication handling • MIS reporting • KYC requirement • Policy document verification Measures of Success for the Role • Timely delivery • Accuracy • No escalation from stakeholders • Building relationships with stakeholders Required Qualification and Experience • Post Graduate & should be from BFSI/ HealthTech/ Insuretech company • Excellent in analytical, logics and problem solving skills. • Should have good communication skills...

Role & responsibilities Preferred candidate profile

Managing all high profile clients fortheir queries and complains Coordinating with internal teams fortimely resolution of all queries Analyzing all queries for their TATs andresolutions Handling complains of RelationshipManagers and clients as well received via e-mails and calls Arranging Con calls meetings withinternal /external stakeholders to discuss issues and to smooth internalprocess coordination Any name changes in authorized person,policy no policy name along with contact numbers are performed in Group Asia IRDAI / Escalation Management / MIS Essential criteria Strong Communication / Email skills Customer service background Insurance Background preferred Should be a graduate / Wester...

Managing all high profile clients fortheir queries and complains Coordinating with internal teams fortimely resolution of all queries Analyzing all queries for their TATs andresolutions Handling complains of RelationshipManagers and clients as well received via e-mails and calls Arranging Con calls meetings withinternal /external stakeholders to discuss issues and to smooth internalprocess coordination Any name changes in authorized person,policy no policy name along with contact numbers are performed in Group Asia IRDAI / Escalation Management / MIS Essential criteria Strong Communication / Email skills Customer service background Insurance Background preferred Should be a graduate / Wester...

Managing all high profile clients fortheir queries and complains Coordinating with internal teams fortimely resolution of all queries Analyzing all queries for their TATs andresolutions Handling complains of RelationshipManagers and clients as well received via e-mails and calls Arranging Con calls meetings withinternal /external stakeholders to discuss issues and to smooth internalprocess coordination Any name changes in authorized person,policy no policy name along with contact numbers are performed in Group Asia IRDAI / Escalation Management / MIS Essential criteria Strong Communication / Email skills Customer service background Insurance Background preferred Should be a graduate / Wester...

Job Title: Associate Manager Group Insurance Operations Location: Bangalore Experience Required: Minimum 2 years in Life Insurance (Group Insurance segment) Job Summary: We are seeking a proactive and detail-oriented Associate Manager to oversee key operational functions within our Group Insurance vertical. The ideal candidate will have hands-on experience in service desk management, process improvement, financial reconciliation, and customer service excellence. Strong communication skills and a passion for operational efficiency are essential. Key Roles & Responsibilities: Service Desk Management: Lead and manage the service desk team to ensure timely resolution of queries and issues. Monit...

Managing all high profile clients fortheir queries and complains Coordinating with internal teams fortimely resolution of all queries Analyzing all queries for their TATs andresolutions Handling complains of RelationshipManagers and clients as well received via e-mails and calls Arranging Con calls meetings withinternal /external stakeholders to discuss issues and to smooth internalprocess coordination Any name changes in authorized person,policy no policy name along with contact numbers are performed in Group Asia IRDAI / Escalation Management / MIS Essential criteria Strong Communication / Email skills Customer service background Insurance Background preferred Should be a graduate / Wester...

Managing all high profile clients fortheir queries and complains Coordinating with internal teams fortimely resolution of all queries Analyzing all queries for their TATs andresolutions Handling complains of RelationshipManagers and clients as well received via e-mails and calls Arranging Con calls meetings withinternal /external stakeholders to discuss issues and to smooth internalprocess coordination Any name changes in authorized person,policy no policy name along with contact numbers are performed in Group Asia IRDAI / Escalation Management / MIS Essential criteria Strong Communication / Email skills Customer service background Insurance Background preferred Should be a graduate / Wester...