Serviceflex Solutions India is honored to be a part of the Eurasia Group of Companies , a global conglomerate that operates in a variety of sectors including outsourcing, outstaffing, engineering, research and development, consulting, and technical merchandising. Our strength comes from our diverse team, which combines talents, skills, and expertise from numerous countries and cultures to foster a collaborative and dynamic environment that encourages innovation, continuous learning, and long-term professional development. At the Eurasia Group, we adhere to a strong set of core values that guide us through challenges and enable us to consistently provide high-quality services. This commitment to our principles builds lasting trust with our partners and clients globally, assuring them of our continuous delivery of top-notch services. We are looking for a highly skilled Business Development Manager to spearhead the strategic growth of our products and services in India, with plans to expand into the ASEAN region in the future. This pivotal leadership role is centered around market entry, developing partnerships, and driving revenue growth. Responsibilities: Identify and cultivate new business opportunities, strategic partnerships, and collaborations within the Indian market, as well as future expansion efforts Establish and maintain strategic connections with key clients, industry stakeholders, business partners, and government organizations to facilitate market entry, promote growth, and ensure compliance with regulations Work closely with regional sales teams to devise and execute market entry and expansion plans using existing products and services Investigate and pursue growth opportunities within Services for Business sectors such as Retail/Merchandising, Outstaffing/Outsourcing, and Manufacturing Collaborate across departments with product, marketing, and sales teams to ensure strategic alignment and coordinated implementation Oversee marketing efforts to guarantee effective messaging, branding, and positioning in target markets and industries Represent the company at industry events, conferences, and public forums to enhance market visibility and assert leadership Monitor and evaluate key performance indicators (KPIs) across product, marketing, and sales functions to ensure that business unit objectives are achieved Requirements A minimum of 10 years of business development experience with a proven history of client acquisition in Retail, Merchandising, Outstaffing/Outsourcing, or Manufacturing Familiarity with the R&D product launch process, including market research, customer development, and lead generation Understanding of India's startup and venture ecosystem is beneficial A well-established network and extensive business development experience in the Indian market Benefits Opportunity to work remotely with a large international organization. Starting monthly compensation of $2,000 plus bonuses based on performance. Opportunities for career advancement, including the potential to advance to a Regional BD Head position. 28 days of paid vacation annually. Financial gifts to mark personal milestones such as marriage, childbirth, and birthdays.ys, etc. Show more Show less
Serviceflex Solutions India is honored to be a part of the Eurasia Group of Companies , a global conglomerate that operates in a variety of sectors including outsourcing, outstaffing, engineering, research and development, consulting, and technical merchandising. Our strength comes from our diverse team, which combines talents, skills, and expertise from numerous countries and cultures to foster a collaborative and dynamic environment that encourages innovation, continuous learning, and long-term professional development. At the Eurasia Group, we adhere to a strong set of core values that guide us through challenges and enable us to consistently provide high-quality services. This commitment to our principles builds lasting trust with our partners and clients globally, assuring them of our continuous delivery of top-notch services. We are looking for a highly skilled Business Development Manager to spearhead the strategic growth of our products and services in India, with plans to expand into the ASEAN region in the future. This pivotal leadership role is centered around market entry, developing partnerships, and driving revenue growth. Responsibilities: Identify and cultivate new business opportunities, strategic partnerships, and collaborations within the Indian market, as well as future expansion efforts Establish and maintain strategic connections with key clients, industry stakeholders, business partners, and government organizations to facilitate market entry, promote growth, and ensure compliance with regulations Work closely with regional sales teams to devise and execute market entry and expansion plans using existing products and services Investigate and pursue growth opportunities within Services for Business sectors such as Retail/Merchandising, Outstaffing/Outsourcing, and Manufacturing Collaborate across departments with product, marketing, and sales teams to ensure strategic alignment and coordinated implementation Oversee marketing efforts to guarantee effective messaging, branding, and positioning in target markets and industries Represent the company at industry events, conferences, and public forums to enhance market visibility and assert leadership Monitor and evaluate key performance indicators (KPIs) across product, marketing, and sales functions to ensure that business unit objectives are achieved Requirements A minimum of 10 years of business development experience with a proven history of client acquisition in Retail, Merchandising, Outstaffing/Outsourcing, or Manufacturing Familiarity with the R&D product launch process, including market research, customer development, and lead generation Understanding of India's startup and venture ecosystem is beneficial A well-established network and extensive business development experience in the Indian market Benefits Opportunity to work remotely with a large international organization. Starting monthly compensation of $2,000 plus bonuses based on performance. Opportunities for career advancement, including the potential to advance to a Regional BD Head position. 28 days of paid vacation annually. Financial gifts to mark personal milestones such as marriage, childbirth, and birthdays.ys, etc. Show more Show less
Serviceflex Solutions India is honored to be a part of the Eurasia Group of Companies , a global conglomerate that operates in a variety of sectors including outsourcing, outstaffing, engineering, research and development, consulting, and technical merchandising. Our strength comes from our diverse team, which combines talents, skills, and expertise from numerous countries and cultures to foster a collaborative and dynamic environment that encourages innovation, continuous learning, and long-term professional development. At the Eurasia Group, we adhere to a strong set of core values that guide us through challenges and enable us to consistently provide high-quality services. This commitment to our principles builds lasting trust with our partners and clients globally, assuring them of our continuous delivery of top-notch services. We are looking for a highly skilled Business Development Manager to spearhead the strategic growth of our products and services in India, with plans to expand into the ASEAN region in the future. This pivotal leadership role is centered around market entry, developing partnerships, and driving revenue growth. Responsibilities: Identify and cultivate new business opportunities, strategic partnerships, and collaborations within the Indian market, as well as future expansion efforts Establish and maintain strategic connections with key clients, industry stakeholders, business partners, and government organizations to facilitate market entry, promote growth, and ensure compliance with regulations Work closely with regional sales teams to devise and execute market entry and expansion plans using existing products and services Investigate and pursue growth opportunities within Services for Business sectors such as Retail/Merchandising, Outstaffing/Outsourcing, and Manufacturing Collaborate across departments with product, marketing, and sales teams to ensure strategic alignment and coordinated implementation Oversee marketing efforts to guarantee effective messaging, branding, and positioning in target markets and industries Represent the company at industry events, conferences, and public forums to enhance market visibility and assert leadership Monitor and evaluate key performance indicators (KPIs) across product, marketing, and sales functions to ensure that business unit objectives are achieved Requirements A minimum of 10 years of business development experience with a proven history of client acquisition in Retail, Merchandising, Outstaffing/Outsourcing, or Manufacturing Familiarity with the R&D product launch process, including market research, customer development, and lead generation Understanding of India's startup and venture ecosystem is beneficial A well-established network and extensive business development experience in the Indian market Benefits Opportunity to work remotely with a large international organization. Starting monthly compensation of $2,000 plus bonuses based on performance. Opportunities for career advancement, including the potential to advance to a Regional BD Head position. 28 days of paid vacation annually. Financial gifts to mark personal milestones such as marriage, childbirth, and birthdays.ys, etc. Show more Show less
Serviceflex Solutions India is honored to be a part of the Eurasia Group of Companies , a global conglomerate that operates in a variety of sectors including outsourcing, outstaffing, engineering, research and development, consulting, and technical merchandising. Our strength comes from our diverse team, which combines talents, skills, and expertise from numerous countries and cultures to foster a collaborative and dynamic environment that encourages innovation, continuous learning, and long-term professional development. At the Eurasia Group, we adhere to a strong set of core values that guide us through challenges and enable us to consistently provide high-quality services. This commitment to our principles builds lasting trust with our partners and clients globally, assuring them of our continuous delivery of top-notch services. We are looking for a highly skilled Business Development Manager to spearhead the strategic growth of our products and services in India, with plans to expand into the ASEAN region in the future. This pivotal leadership role is centered around market entry, developing partnerships, and driving revenue growth. Responsibilities: Identify and cultivate new business opportunities, strategic partnerships, and collaborations within the Indian market, as well as future expansion efforts Establish and maintain strategic connections with key clients, industry stakeholders, business partners, and government organizations to facilitate market entry, promote growth, and ensure compliance with regulations Work closely with regional sales teams to devise and execute market entry and expansion plans using existing products and services Investigate and pursue growth opportunities within Services for Business sectors such as Retail/Merchandising, Outstaffing/Outsourcing, and Manufacturing Collaborate across departments with product, marketing, and sales teams to ensure strategic alignment and coordinated implementation Oversee marketing efforts to guarantee effective messaging, branding, and positioning in target markets and industries Represent the company at industry events, conferences, and public forums to enhance market visibility and assert leadership Monitor and evaluate key performance indicators (KPIs) across product, marketing, and sales functions to ensure that business unit objectives are achieved Requirements A minimum of 10 years of business development experience with a proven history of client acquisition in Retail, Merchandising, Outstaffing/Outsourcing, or Manufacturing Familiarity with the R&D product launch process, including market research, customer development, and lead generation Understanding of India's startup and venture ecosystem is beneficial A well-established network and extensive business development experience in the Indian market Benefits Opportunity to work remotely with a large international organization. Starting monthly compensation of $2,000 plus bonuses based on performance. Opportunities for career advancement, including the potential to advance to a Regional BD Head position. 28 days of paid vacation annually. Financial gifts to mark personal milestones such as marriage, childbirth, and birthdays.ys, etc. Show more Show less
Serviceflex Solutions India is honored to be a part of the Eurasia Group of Companies , a global conglomerate that operates in a variety of sectors including outsourcing, outstaffing, engineering, research and development, consulting, and technical merchandising. Our strength comes from our diverse team, which combines talents, skills, and expertise from numerous countries and cultures to foster a collaborative and dynamic environment that encourages innovation, continuous learning, and long-term professional development. At the Eurasia Group, we adhere to a strong set of core values that guide us through challenges and enable us to consistently provide high-quality services. This commitment to our principles builds lasting trust with our partners and clients globally, assuring them of our continuous delivery of top-notch services. We are looking for a highly skilled Business Development Manager to spearhead the strategic growth of our products and services in India, with plans to expand into the ASEAN region in the future. This pivotal leadership role is centered around market entry, developing partnerships, and driving revenue growth. Responsibilities: Identify and cultivate new business opportunities, strategic partnerships, and collaborations within the Indian market, as well as future expansion efforts Establish and maintain strategic connections with key clients, industry stakeholders, business partners, and government organizations to facilitate market entry, promote growth, and ensure compliance with regulations Work closely with regional sales teams to devise and execute market entry and expansion plans using existing products and services Investigate and pursue growth opportunities within Services for Business sectors such as Retail/Merchandising, Outstaffing/Outsourcing, and Manufacturing Collaborate across departments with product, marketing, and sales teams to ensure strategic alignment and coordinated implementation Oversee marketing efforts to guarantee effective messaging, branding, and positioning in target markets and industries Represent the company at industry events, conferences, and public forums to enhance market visibility and assert leadership Monitor and evaluate key performance indicators (KPIs) across product, marketing, and sales functions to ensure that business unit objectives are achieved Requirements A minimum of 10 years of business development experience with a proven history of client acquisition in Retail, Merchandising, Outstaffing/Outsourcing, or Manufacturing Familiarity with the R&D product launch process, including market research, customer development, and lead generation Understanding of India's startup and venture ecosystem is beneficial A well-established network and extensive business development experience in the Indian market Benefits Opportunity to work remotely with a large international organization. Starting monthly compensation of $2,000 plus bonuses based on performance. Opportunities for career advancement, including the potential to advance to a Regional BD Head position. 28 days of paid vacation annually. Financial gifts to mark personal milestones such as marriage, childbirth, and birthdays.ys, etc. Show more Show less
About Us:: EA Engineering is a prominent designer and manufacturer of specialized technological equipment catering to industries such as automotive, aerospace, energy, and consumer goods. We are growing our team and are on the lookout for a motivated Sales Manager to propel business growth within the mechanical engineering sector. Key Responsibilities:: Meet and surpass sales goals through proactive lead generation, cold calling, and engaging with clients. Establish and nurture strong relationships with both existing and prospective clients to ensure repeat business. Create effective sales strategies, keep an eye on market trends, and evaluate competitor activities. Work collaboratively with production and sales teams to guarantee excellent customer service. Generate sales reports and attend industry exhibitions as needed. Requirements: 2-3 years of exprience in the B2B Sales field of mechanical engineering Familiarity with manufacturing processes & tooling. Skilled in CRM software, sales reporting, and market analysis. Bachelor’s degree in Mechanical Engineering is highly preferred Benefits: Paid Time Off (Vacation, Sick & Public Holidays) Competitive salary + bonuses Flexible working environment salary - fix around 60 - 70 000 INR per month + 3 % bonuses
About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.com/ About the Role As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Shift Timings: 10 AM – 7 PM IST or Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi – both fluent; Tamil, Telugu languages - would be an advantage. Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Benefits: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation
About Us:: EA Engineering is a prominent designer and manufacturer of specialized technological equipment catering to industries such as automotive, aerospace, energy, and consumer goods. We are growing our team and are on the lookout for a motivated Sales Manager to propel business growth within the mechanical engineering sector. https://ea-engineering.in/ Key Responsibilities:: Meet and surpass sales goals through proactive lead generation, cold calling, and engaging with clients. Establish and nurture strong relationships with both existing and prospective clients to ensure repeat business. Create effective sales strategies, keep an eye on market trends, and evaluate competitor activities. Work collaboratively with production and sales teams to guarantee excellent customer service. Generate sales reports and attend industry exhibitions as needed. Requirements: 2-3 years of exprience in the B2B Sales field of mechanical engineering Familiarity with manufacturing processes & tooling. Skilled in CRM software, sales reporting, and market analysis. Bachelor’s degree in Mechanical Engineering is highly preferred Benefits: Paid Time Off (Vacation, Sick & Public Holidays) Competitive salary + bonuses Flexible working environment
About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.com/ About the Role As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Shift Timings: 10 AM – 7 PM IST or Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi – both fluent; Tamil, Telugu languages - would be an advantage. Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Benefits: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation
: As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Full-time/Hybrid Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi – both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Requirements: Languages: English, Hindi – both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Benefits: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation
We are seeking an experienced Operations Manager / Business Development Manager to head our Indian operations. The ideal candidate will drive business growth, manage the team, and ensure smooth and profitable functioning of the branch. Location: Delhi NCR (preferably Gurgaon) – Hybrid (Work from Home + Occasional client visits & office meetings) Employment Type: Full-time, permanent (EA Industrial Engineering India Pvt Ltd) Experience: 7+ years in Operations or B2B Business Development (Engineering Sector) Key Responsibilities:: ✔ Oversee daily operations and ensure branch profitability ✔ Lead and manage a team of 15+ employees ✔ Drive business development and acquire new industrial clients ✔ Monitor financial performance, budgets, and accounts receivable ✔ Maintain strong coordination with the Head Office ✔ Optimize and standardize operational processes ✔ Analyze market trends, competition, and new opportunities ✔ Prepare and submit accurate business reports ✔ Represent the company at industry exhibitions and client meetings Requirements: Graduate/Postgraduate in Economics, Sales Management, or related field Experience in mechanical engineering, electronics, or tooling (preferred) Strong understanding of the Indian market & existing client network Fluent in English & Hindi Proven leadership & team management skills Proficiency in MS Office & reporting tools Valid driver’s license & personal vehicle (advantage) Benefits: Hybrid work model (WFH + Office) Permanent employment under EA Industrial Engineering India Pvt Ltd ✈️ 28 days of paid leave per year Career growth opportunities (including international roles) NDA signing upon hiring
: As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Full-time/Hybrid Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi – both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Requirements: Languages: English, Hindi – both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Benefits: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation
We are seeking an experienced Operations Manager / Business Development Manager to head our Indian operations. The ideal candidate will drive business growth, manage the team, and ensure smooth and profitable functioning of the branch. Location: Delhi NCR (preferably Gurgaon) – Hybrid (Work from Home + Occasional client visits & office meetings) Employment Type: Full-time, permanent (EA Industrial Engineering India Pvt Ltd) Experience: 7+ years in Operations or B2B Business Development (Engineering Sector) Key Responsibilities:: ✔ Oversee daily operations and ensure branch profitability ✔ Lead and manage a team of 15+ employees ✔ Drive business development and acquire new industrial clients ✔ Monitor financial performance, budgets, and accounts receivable ✔ Maintain strong coordination with the Head Office ✔ Optimize and standardize operational processes ✔ Analyze market trends, competition, and new opportunities ✔ Prepare and submit accurate business reports ✔ Represent the company at industry exhibitions and client meetings Requirements: Graduate/Postgraduate in Economics, Sales Management, or related field Experience in mechanical engineering, electronics, or tooling (preferred) Strong understanding of the Indian market & existing client network Fluent in English & Hindi Proven leadership & team management skills Proficiency in MS Office & reporting tools Valid driver’s license & personal vehicle (advantage) Benefits: Hybrid work model (WFH + Office) Permanent employment under EA Industrial Engineering India Pvt Ltd ✈️ 28 days of paid leave per year Career growth opportunities (including international roles) NDA signing upon hiring
About Company: Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth. https://yellowcalls.in/ About the Role As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Shift Timings: 10 AM – 7 PM IST - 5 / 2 Experience: 1+ years in BPO, call center Key Responsibilities: Inbound Call Management: Promptly answer and respond to customer queries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve issues efficiently, escalating complex cases as needed. Outbound Outreach: Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. Identify customer needs, pitch relevant offerings, and close transactions when applicable. CRM & Documentation: Maintain comprehensive records of all interactions in the CRM system. Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Hindi – both fluent; Tamil, Telugu languages - would be an advantage. Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills Benefits: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation
As a Sales Manager at Cool Lab Team, you will play a vital role in expanding our dynamic sales team. If you are passionate about electronics and have a strong background in PCB sales, this is the perfect opportunity for you. Working in a fast-paced environment, you will have the chance to grow within a highly supportive team, collaborate on innovative solutions, and directly impact client satisfaction and sales performance. Your responsibilities will include building strong client relationships by understanding their requirements, discussing solutions, and coordinating with internal departments to provide exceptional service. You will conduct market research to identify potential leads and opportunities, work closely with various teams to ensure smooth processes, and generate new business opportunities through lead management and client engagement. Additionally, you will be responsible for providing accurate reports on client interactions, sales progress, and follow-ups in CRM and company systems. Key Performance Indicators: - Achieve at least 80% of the sales plan - Maintain consistent, successful client meetings to understand needs and present solutions - Ensure smooth deal closure with effective objection handling Requirements: - Education: Degree in Electronics Engineering or related field - Experience: Minimum of 2 years in PCB industry sales with a practical understanding of electronics - Skills: Strong sales skills, proactive communication, proficiency in using CRM and office software, ability to work independently and with a team - Characteristics: Extroverted and results-driven, with a proactive and professional approach In return, we offer: - Competitive salary structure with a base salary and 2% commission on profits - Opportunities for growth, including potential promotion to Senior Sales Manager within 3 years - Product and sales training based on client interactions - Expense coverage for client site visits and exhibition participation - 28 days of paid annual vacation, a hybrid work model, and a supportive team culture Join us at Cool Lab Team and be part of a team that values your expertise and offers opportunities for professional growth and success.,
As an Engineering Company, we at EA Engineering are dedicated to providing top-notch engineering services across various industrial sectors. Our goal is to offer cutting-edge and highly effective technological solutions that cater to the needs of the contemporary market while supporting the growth of our clients. Your responsibilities in this role will include: - Handling incoming calls and inquiries professionally - Making outbound calls to potential prospects to identify new leads - Assigning generated leads to the sales department for further action - Performing data entry tasks accurately - Managing the reception desk efficiently - Maintaining and organizing office paperwork effectively To excel in this position, you should possess: - Proficiency in basic Excel functions - Previous experience of 3-6 months in sales, customer service, or receptionist positions - Fluent communication skills in both English and Hindi - A pleasant and customer-oriented demeanor In return for your contributions, we offer: - A stable work schedule from Monday to Friday, 9:00 am to 6:00 pm - Employment at an esteemed international company - 28 days of paid vacation annually - Fixed monthly salary of 22,000 rupees If you are seeking a rewarding opportunity to utilize your skills in a dynamic engineering environment, we welcome your application to join our team at EA Engineering.,