Job Description: We are seeking a dynamic and enthusiastic Ground Staff Executive to join our team at Viswamitempowersolution in Chandigarh, Punjab, India. As a Ground Staff Executive, you will play a crucial role in ensuring the smooth operation of our company's ground operations. This is a full-time position with a competitive salary and benefits package. Key Responsibilities:

Greet and assist passengers at the check-in counter, ensuring a positive and professional customer experience
Handle ticketing, reservations, and other administrative tasks efficiently and accurately
Coordinate with other departments to ensure timely and efficient boarding of passengers
Assist passengers with special needs and provide support to unaccompanied minors
Handle and resolve customer complaints and concerns in a timely and professional manner
Conduct security checks and ensure compliance with safety regulations
Handle baggage and cargo loading and unloading, as well as other ground handling duties as needed
Maintain a clean and organized work environment, adhering to all company policies and procedures
Communicate effectively with team members and other departments to ensure smooth and efficient operations
Continuously update knowledge of company policies, procedures, and regulations to ensure compliance and provide accurate information to passengers. Qualifications:
High school diploma or equivalent; additional education or training is a plus
Excellent communication and customer service skills
Ability to work in a fast-paced and dynamic environment
Strong organizational and multitasking abilities
Knowledge of basic computer applications and ticketing systems
Willingness to work flexible hours, including weekends and holidays
Physically fit and able to lift up to 50 lbs. If you are a self-motivated individual with a passion for customer service and a desire to work in the aviation industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. Join our team at Viswamitempowersolution and be a part of our success story.

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