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1.0 - 6.0 years
4 - 8 Lacs
Gurgaon, Haryana, India
On-site
Handle on-spot issues related to hotel bookings, such as check-in delays, payment issues, or book-outs Manage and process requests for refunds and booking amendments Address and resolve rate match requests from trade partners promptly Support FIT (Free Independent Traveler) hotel bookings and related customer interactions Use B2B tools efficiently for managing hotel and ground service reservations Coordinate with internal and external stakeholders to ensure smooth operations Deliver timely and professional customer service to resolve partner queries Required Candidate Profile: 12 years of experience in travel operations , preferably in a B2B environment Proficiency in using B2B booking tools...
Posted 3 months ago
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