Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Online Operations - Andheri Pes Hr Services

1.0 - 6.0 years

4 - 8 Lacs

Gurgaon, Haryana, India

On-site

Handle on-spot issues related to hotel bookings, such as check-in delays, payment issues, or book-outs Manage and process requests for refunds and booking amendments Address and resolve rate match requests from trade partners promptly Support FIT (Free Independent Traveler) hotel bookings and related customer interactions Use B2B tools efficiently for managing hotel and ground service reservations Coordinate with internal and external stakeholders to ensure smooth operations Deliver timely and professional customer service to resolve partner queries Required Candidate Profile: 12 years of experience in travel operations , preferably in a B2B environment Proficiency in using B2B booking tools for hotel and ground services Strong problem-solving and communication skills Ability to manage high-pressure situations and multi-task effectively Willingness to work in rotational shifts

Posted 3 days ago

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