Job Description: As an Area Sales Specialist located in New Delhi, you will be responsible for communicating with customers, providing excellent customer service, conducting sales activities, delivering training sessions, and overseeing sales operations. Your role will involve utilizing your communication and customer service skills, sales and sales management expertise, training abilities, and strong interpersonal and relationship-building capabilities to drive sales and build lasting customer relationships. Ideally, you will have experience in the equipment industry, which would be considered a plus. A Bachelor's degree in Business Administration or a related field is required for this full-time on-site position.,
Job Description As a Technical Support Specialist at GROCKET, you will be responsible for providing technical support and troubleshooting assistance to clients to ensure customer satisfaction. Your role will involve analyzing technical issues, resolving customer queries, and maintaining detailed documentation of support interactions. Key Responsibilities - Provide technical support and troubleshooting assistance to clients - Analyze technical issues and resolve customer queries - Maintain detailed documentation of support interactions Qualifications - Technical Support and Troubleshooting skills - Strong Analytical Skills for problem-solving - Customer Support and Customer Satisfaction skills - Excellent communication and interpersonal skills - Ability to work well in a team and handle multiple tasks - Experience in the tech support industry is a plus - Bachelors degree in Computer Science, Information Technology, or a related field,
📍 Location: Remote / On-site 🕓 Employment Type: Full-Time / Part-Time 🌎 Shifts: Flexible | Covering USA & Canada Time Zones About the Role We’re looking for a customer-focused Technical Support Sales Agent to handle inbound printer support calls and outbound follow-ups with customers across the USA and Canada. If you’re skilled in troubleshooting, passionate about tech, and confident in sales conversations, this is the perfect opportunity to grow your career in a fast-paced, performance-driven environment. Key Responsibilities Handle inbound calls for computer setup, troubleshooting, driver installation, connectivity, and related issues. Conduct outbound follow-up calls to offer solutions, promote products/services, and close sales. Diagnose and resolve technical issues efficiently with clear, step-by-step guidance. Promote and sell extended warranties, service plans, ink subscriptions, and related accessories. Build trust with customers by understanding their needs and offering tailored solutions. Record customer interactions accurately in CRM systems or internal platforms. Achieve daily/weekly performance goals — including resolution time, sales conversions, and customer satisfaction. Stay updated on latest models, software, and troubleshooting methods. Ensure compliance with company policies and TCPA regulations for outbound calling in the USA. Requirements Minimum 2 years of experience in technical support or sales (preferably both). Strong knowledge of computer hardware/software and troubleshooting techniques. Excellent English communication skills (verbal & written); bilingual French is a plus. Ability to multitask, manage time effectively, and work both independently and in teams. Proficient with CRM systems, remote support tools, and call center software. Willingness to work flexible shifts aligned with USA/Canada time zones . Preferred Qualifications Experience in a call center or BPO handling US/Canada clients. Prior sales training or certification . Familiarity with remote desktop tools and troubleshooting Windows/macOS systems. Compensation & Benefits Competitive base salary + commission/incentives on sales. Paid training and continuous learning opportunities. Flexible work-from-home options (where applicable). Health and wellness benefits (per company policy). Clear growth path within technical support and sales divisions.
Company Description GROCKET is a Full Stack Marketing ecosystem based out of India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting high-impact strategies that elevate brand narratives and set new benchmarks in innovation and creativity. Role Description This is a full-time on-site role located in New Delhi for a Senior Technical Sales Specialist. The Senior Technical Sales Specialist will be responsible for managing and driving sales within a technical context, providing technical support, and ensuring customer satisfaction. Daily tasks include engaging with clients, understanding their needs, offering tailored technical solutions, and maintaining strong client relations. Qualifications Technical Sales and Sales skills Excellent Communication and Customer Service skills Experience in providing Technical Support Strong problem-solving and analytical abilities Ability to work independently and in a team environment Bachelor’s degree in Engineering, Business, or related fields Previous experience in a similar role is a plus
Company Description GROCKET is a Full Stack Marketing ecosystem based out of India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting high-impact strategies that elevate brand narratives and set new benchmarks in innovation and creativity. Role Description This is a full-time on-site role located in New Delhi for a Senior Technical Sales Specialist. The Senior Technical Sales Specialist will be responsible for managing and driving sales within a technical context, providing technical support, and ensuring customer satisfaction. Daily tasks include engaging with clients, understanding their needs, offering tailored technical solutions, and maintaining strong client relations. Qualifications Technical Sales and Sales skills Excellent Communication and Customer Service skills Experience in providing Technical Support Strong problem-solving and analytical abilities Ability to work independently and in a team environment Bachelor's degree in Engineering, Business, or related fields Previous experience in a similar role is a plus
Job Description: As an Area Sales Specialist located in New Delhi, your role will involve communication with customers, providing customer service, conducting sales activities, organizing training sessions, and managing sales operations. Key Responsibilities: - Communicate effectively with customers - Provide exceptional customer service - Conduct sales activities - Organize and deliver training sessions - Manage sales operations efficiently Qualifications: - Excellent communication and customer service skills - Proficiency in sales and sales management - Ability to conduct training effectively - Strong interpersonal and relationship-building abilities - Experience in the equipment industry is a plus - Bachelor's degree in Business Administration or a related field is required,
Company Description GROCKET is a Full Stack Marketing ecosystem based out of India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting high-impact strategies that elevate brand narratives and set new benchmarks in innovation and creativity. Role Description This is a full-time on-site role located in New Delhi for a Public Relations Intern. The intern will be responsible for assisting in the creation and distribution of press releases, managing media relations, and aiding in strategic communications. The role includes daily tasks such as drafting and editing content for public communications, coordinating with media outlets, and supporting the overall public relations strategy. Qualifications Skills in Press Releases and Public Relations Strong Communication and Media Relations skills Experience or interest in Strategic Communications Excellent written and verbal communication skills Ability to work independently as well as part of a team Knowledge of the marketing and advertising industry is a plus Bachelor's degree in Public Relations, Communications, Marketing, or related field (current students or recent graduates may also apply)
Company Description GROCKET is a Full Stack Marketing ecosystem based in India, focusing on crafting innovative marketing solutions. Dedicated to transcending traditional marketing boundaries, GROCKET delivers high-impact strategies that elevate brand narratives and foster creativity. With a mission to redefine excellence in marketing and advertising, GROCKET supports its partners in overcoming challenges and setting new industry benchmarks. The organization is committed to delivering exceptional services that drive measurable results for its clients. Role Description This is a full-time, on-site role located in Noida for a Sales Director. The Sales Director will oversee and manage sales operations, develop business strategies, and lead a high-performing sales team. This role involves driving business development efforts, ensuring exceptional customer service, and achieving sales targets while fostering long-term client relationships. Qualifications Proven skills in Sales and Sales Operations to consistently meet and exceed revenue targets. Experience in Customer Service to build and maintain strong client relationships. Strong Team Management abilities to mentor and lead a high-performing sales team. Expertise in Business Development to identify growth opportunities and execute strategic plans. Excellent communication and problem-solving skills. Bachelor's or Master’s degree in Business Administration, Marketing, or related field is preferred. Prior experience in the marketing or advertising industry is a plus.
Company Description GROCKET is a Full Stack Marketing ecosystem based in India, dedicated to providing innovative and effective marketing solutions tailored to address diverse challenges. With a mission to redefine excellence in marketing and advertising, GROCKET transcends conventional practices and delivers high-impact strategies that enhance brand narratives. The company is committed to fostering innovation and creativity while setting new benchmarks in the marketing industry. GROCKET thrives on collaboration and is driven by a passion for helping partner brands achieve their goals. Role Description This is a full-time on-site role located in Noida for a Corporate Sales Specialist. The Corporate Sales Specialist will be responsible for identifying and pursuing new business opportunities, managing corporate sales strategies, building and maintaining relationships with key clients, and leading negotiations to secure contracts. The role aims to drive business growth by meeting and exceeding sales targets while working collaboratively with cross-functional teams to achieve company objectives. Qualifications Proven expertise in Corporate Sales and Corporate Sales Management Strong skills in Sales and Business Development strategies Experience in Negotiation and relationship management Excellent communication, presentation, and interpersonal skills Ability to work effectively in a team and independently to meet targets Previous experience in the marketing or advertising industry is a plus Bachelor's degree in Business, Marketing, or a relevant field