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Specialist, Customer Service Celanese

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Specialist Customer Service, you will be a subject matter expert responsible for handling the end-to-end order to cash (OTC) process for the respective line of business to ensure a high level of customer satisfaction. Your role will involve interfacing with customers, external partners, and various business functions to deliver exceptional service. Key responsibilities include: - Acting as the primary customer interface for external customers and Channel Partners to address customer queries promptly and ensure smooth order execution. - Managing imports and exports shipments in Air & Sea mode, demonstrating a good understanding of commercial terms such as incoterms. - Handling GRN transa...

Posted 1 month ago

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