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6.0 - 10.0 years
0 Lacs
thiruvananthapuram, all india
On-site
As a Senior Systems Engineer at Oracle, your focus will be on delivering post-sales support and solutions to Oracle customers while advocating for their needs. You will resolve non-technical customer inquiries and provide technical assistance on the use and troubleshooting of Electronic Support Services. Serving as the primary point of contact, you will build and maintain customer relationships, offer advice to internal Oracle employees, and handle diverse customer situations and escalated issues. You will work closely with the customer's IT staff to resolve technical problems related to Oracle products either on-site or remotely, requiring expertise in Oracle products and supported platform...
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a member of the Support organization at Oracle, your main focus will be on delivering post-sales support and solutions to Oracle's customer base. In this role, you will act as an advocate for customer needs, resolving post-sales non-technical customer inquiries through phone and electronic communication channels. Additionally, you will address technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Being a primary point of contact for customers, you will play a crucial role in nurturing customer relationships with Support. You will also provide guidance and assistance to internal Oracle employees when dealing with diverse customer situations...
Posted 3 months ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a member of the Support organization at Oracle, your primary focus will be to deliver post-sales support and solutions to our valued customers. In this role, you will serve as an advocate for customer needs, resolving post-sales non-technical inquiries through phone and electronic communication channels. Additionally, you will address technical questions related to Oracle's Electronic Support Services, providing guidance on troubleshooting and usage. You will play a crucial role as a key point of contact for customers, fostering strong relationships with Support and offering advice and assistance to internal Oracle employees on a wide range of customer situations and escalated issues. You...
Posted 4 months ago
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