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Front Office Executive Mahavir Auto Diagnostics

2.0 - 5.0 years

2 - 3 Lacs

hyderabad

Work from Office

Role & responsibilities Greet customers as they arrive and guide them to the appropriate department (Service Advisor, Insurance, Bodyshop, etc.). Handle customer inquiries related to service bookings, delivery status, and workshop processes. Manage the front desk operations including calls, appointments, and walk-in customer coordination. Maintain service appointment schedules and ensure timely follow-ups with customers. Assist in preparing job cards, updating customer details, and coordinating with the service team. Inform customers about ongoing offers, service packages, and recommended maintenance. Ensure waiting areas are clean, organized, and customer-friendly. Coordinate with billing, ...

Posted 3 hours ago

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