Mumbai
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Green Shokki is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross - discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post - project evaluation and identifying successful and unsuccessful project elements.
Mumbai
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Green Shokki is looking for HR Executive to join our dynamic team and embark on a rewarding career journey. Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Mumbai
INR 4.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Green Shokki is looking for Assistant Manager, Client Servicing to join our dynamic team and embark on a rewarding career journey. Client Relationship Management : Building and maintaining strong relationships with clients, understanding their needs, and addressing concerns or queries promptly. Acting as a point of contact for clients, providing solutions and ensuring a high level of customer satisfaction. Team Leadership : Managing and guiding a team of client service representatives or executives. Providing direction, support, and training to ensure the team meets client needs effectively. Strategic Planning : Developing strategies to enhance client satisfaction and retention. Collaborating with other departments (such as sales, marketing, or product development) to align client needs with business objectives. Client Communication : Communicating effectively with clients to understand their goals and relay those goals to the internal teams. Handling negotiations, proposals, contracts, and agreements with clients. Problem Solving and Escalation : Addressing and resolving escalated client issues in a timely and effective manner. Implementing measures to prevent future issues and enhance overall client experience. Requirements : Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Proven experience in client servicing, account management, or a similar role, preferably in a managerial capacity. Strong interpersonal and communication skills to interact with clients and internal teams effectively. Leadership abilities to guide a team and drive performance towards client - centric goals. Analytical skills to assess client satisfaction, identify opportunities, and suggest improvements.
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