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10.0 - 14.0 years
0 Lacs
ahmedabad, gujarat
On-site
The role of Technical Issue Resolution Specialist at Siemens Energy, under the supervision of the Head of Product Integrity Europe in Compression, involves taking charge of urgent technical challenges within the organization and at customer sites. Your responsibilities include utilizing your high-level technical proficiency to address technical issues and communicating solutions effectively to non-technical senior management at customer sites. This position offers you the opportunity to actively shape the decarbonization future for industrial customers and contribute significantly to Siemens Energy's sustainable endeavors. In this role, you will play a crucial part in resolving customer Technical Issues (TI) by conducting Root Cause Analysis, addressing technical non-conformance problems like compressor performance issues, and producing detailed RCA reports and management briefings for organizational transparency and knowledge enhancement. Your tasks will involve investigating issues on customer sites, analyzing remote diagnostics, assessing operational challenges on-site, and instigating necessary corrective and preventive actions. Collaborating with both internal and external stakeholders for swift problem resolution and knowledge sharing across regions will be a key aspect of this role. You will also lead technical aspects of assigned projects, manage customer interactions, and work closely with technical experts from different Product Integrity regions. To excel in this position, you are required to hold a Bachelor's degree in mechanical engineering, electrical engineering, aerospace engineering, or a related field, along with a minimum of 10 years of experience in various technical domains such as rotating equipment design, controls design, compressor testing, and service-related activities. Proficiency in leading Root Cause Analyses, familiarity with methodologies like Fault Tree Analysis and Kepner Tregoe, and a strong command of English to articulate technical information to diverse audiences are essential. Your proven track record in resolving technical challenges within a large organization and your willingness to travel internationally, particularly in the Oil & Gas and Petrochemical Industry, will be valuable assets in this role. The Transformation of Industry division at Siemens Energy is dedicated to decarbonizing the industrial sector by promoting electrification, efficiency, and the adoption of green fuels. As part of a global team committed to sustainable energy solutions, you will contribute to our mission of advancing decarbonization, new technologies, and energy transformation. Siemens Energy values diversity and inclusion, embracing individuals from various backgrounds and celebrating the collective creativity that arises from over 130 nationalities within the organization. Siemens Energy offers a supportive work culture that prioritizes career growth and development opportunities, company-paid health and wellness benefits, paid time off, 401K savings plan with a company match, family building benefits, parental leave, and more. Join us in our journey to create a sustainable, reliable, and affordable energy future by leveraging innovation, diversity, and a shared commitment to decarbonization. For more information about Siemens Energy and our transformative initiatives, please visit: [Siemens Energy Video](https://bitly.ws/ZFwV),
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
The role of supporting urgent technical issues across the business, including at customer sites, and influencing the future of decarbonization for industrial customers is a key responsibility of this position reporting to the Head of Product Integrity Europe function in Compression at Siemens Energy. Your impact in this role will be significant as you undertake tasks such as Root Cause Analysis and resolution of technical non-conformance issues, collaboration with internal and external stakeholders for rapid issue resolution, providing essential support for RCA technical lead, working closely with technical specialists in other regions, and guiding the Product Improvement Process to address operational, technical, and field issues. To excel in this role, you should possess a Bachelor's degree or equivalent experience in mechanical or aerospace engineering, have expertise in rotating equipment design, controls design, compressor testing, and service-related activities. Additionally, experience in supporting RCAs, fault tree analysis, and the ability to explain technical concepts to both technical and non-technical individuals are crucial. Proficiency in English and the ability to work directly with customers in high-pressure environments are also required. The Transformation of Industry division at Siemens Energy focuses on decarbonizing the industrial sector and driving the transition to sustainable processes. With a global network, diverse technologies, and integrated capabilities, the division plays a significant role in achieving Siemens Energy's mission. Understanding the structure and role of the division is essential for candidates looking to join the team. Siemens Energy is a global energy technology company with a commitment to developing sustainable and reliable energy systems. With a distributed team dedicated to energy transformation and innovation, Siemens Energy is driving the energy transition and shaping the future of electricity generation. Diversity and inclusion are core values at Siemens Energy, where over 130 nationalities come together to generate creative energy and drive innovation. The company celebrates diversity and does not discriminate based on ethnicity, gender, age, religion, identity, or disability. Employees at Siemens Energy enjoy benefits such as remote working arrangements, medical insurance coverage for employees and their families, and options for meal cards as part of the company's benefits package, aimed at promoting employee well-being and work-life balance.,
Posted 1 month ago
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