ABOUT THE JOB: Job Title: Customer Success Manager Location: Bangalore Job Type: Full-time Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai] Eligibility: 2–5 Years Experience in EdTech or Educational Work COMPANY DESCRIPTION: At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education. WEBSITE: https://www.greatify.ai/ JOB DESCRIPTION: As a Customer Success Manager, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Manager serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience. REQUIREMENTS: KEY RESPONSIBILITIES: Guide new clients through the initial setup and product adoption process. Ensure a smooth transition from the sales team to customer success. Conduct onboarding sessions or training workshops. Serve as the primary point of contact for assigned customers. Build strong relationships to foster loyalty and long-term engagement. Educate customers on features, best practices, and new updates. Act as a bridge between product development and the customer. Monitor customer usage metrics to identify risks or opportunities. Proactively reach out if usage drops or engagement declines. Troubleshoot issues or escalate them to technical support. Gather feedback and insights from customers and relay them to internal teams. Influence product roadmap and service improvements. Advocate for the customer internally. KEY SKILLS: Excellent communication & interpersonal skills Strong problem-solving and critical thinking Empathy and customer-centric mindset Project management and organizational abilities Preferred Language: English, Hindi & Kannada Familiarity with CRM tools Basic data analysis and reporting skills. Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
About The Job Job Title: QA Automation Specialist Location: Teynampet, Chennai Job Type: Full-time Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai] Company Description At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education. COMPANY WEBSITE: https://www.greatify.ai/ Job Description As a QA Automation Specialist at Greatify, you will be responsible for designing, building, and maintaining robust automated test frameworks and suites covering UI, API, integration, regression, and performance tests for our ed‑tech platforms. As part of an Agile, cross‑functional team, you’ll integrate automation into our CI/CD pipelines to speed up release cycles while ensuring high product quality and reliability. Your role ensures consistent quality, provides actionable insights, and champions automation best practices across the QA function. Key Responsibilities Quality Assurance Strategy: Develop and own QA strategy for EdTech product suites. Work with Product and Engineering teams to define quality benchmarks and release criteria. Ensure quality is embedded early in the software development lifecycle. Test Planning & Execution: Design, write, and execute test cases and scenarios—manual and automated. Manage regression, integration, and exploratory testing. Monitor test outcomes, identify risks, and mitigate issues. Automation Framework Development Develop scalable, maintainable automation frameworks using Playwright and Selenium, structured with Cucumber (BDD) for readable test specifications. Write automation scripts in Python and Java, following best practices like modular design and Page Object Model Bug Tracking and Reporting: Log, triage, and track bugs using tools like Jira. Generate insightful quality reports for stakeholders. Usability and Functional Testing: Evaluate UX across web/mobile platforms. Support UX teams with accessibility and user satisfaction testing. Collaboration and Mentoring: Foster a strong QA culture with best practices and collaboration. Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 2+ years of QA experience with at least 2 years in automation testing. 3. Proficiency in writing automation scripts using mainstream tools Experience in education tech systems. Hands-on knowledge of Agile/Scrum processes. Familiarity with programming languages Python and Java, using Playwright and Selenium for automation scripting, and employing JMeter or k6 with Grafana for performance testing. Experience setting up CI/CD pipelines via GitHub Actions and Jenkins and managing test cases and execution tracking in Click Up Experience with cross-browser and mobile automation is a plus. Strong problem-solving skills and attention to detail. Excellent communication and team collaboration skills. Skills:- Automation, Test Automation (QA), Python, Playwright, JMeter, grafana and Java
About The Job Job Title: QA Automation Specialist Location: Teynampet, Chennai Job Type: Full-time Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai] Company Description At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education. COMPANY WEBSITE: https://www.greatify.ai/ Job Description As a QA Automation Specialist at Greatify, you will be responsible for designing, building, and maintaining robust automated test frameworks and suites covering UI, API, integration, regression, and performance tests for our ed‑tech platforms. As part of an Agile, cross‑functional team, you’ll integrate automation into our CI/CD pipelines to speed up release cycles while ensuring high product quality and reliability. Your role ensures consistent quality, provides actionable insights, and champions automation best practices across the QA function. Key Responsibilities Quality Assurance Strategy: Develop and own QA strategy for EdTech product suites. Work with Product and Engineering teams to define quality benchmarks and release criteria. Ensure quality is embedded early in the software development lifecycle. Test Planning & Execution: Design, write, and execute test cases and scenarios—manual and automated. Manage regression, integration, and exploratory testing. Monitor test outcomes, identify risks, and mitigate issues. Automation Framework Development Develop scalable, maintainable automation frameworks using Playwright and Selenium, structured with Cucumber (BDD) for readable test specifications. Write automation scripts in Python and Java, following best practices like modular design and Page Object Model Bug Tracking and Reporting: Log, triage, and track bugs using tools like Jira. Generate insightful quality reports for stakeholders. Usability and Functional Testing: Evaluate UX across web/mobile platforms. Support UX teams with accessibility and user satisfaction testing. Collaboration and Mentoring: Foster a strong QA culture with best practices and collaboration. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 2+ years of QA experience with at least 2 years in automation testing. Proficiency in writing automation scripts using mainstream tools Experience in education tech systems. Hands-on knowledge of Agile/Scrum processes. Familiarity with programming languages Python and Java, using Playwright and Selenium for automation scripting, and employing JMeter or k6 with Grafana for performance testing. Experience setting up CI/CD pipelines via GitHub Actions and Jenkins, and managing test cases and execution tracking in ClickUp Experience with cross-browser and mobile automation is a plus. Strong problem-solving skills and attention to detail. Excellent communication and team collaboration skills. Skills:- Playwright and Python
Job Title: QA Automation Engineer Location: Chennai (On-site) Job Type: Full-time Experience: 2–5 Years (preferably in EdTech or product-based companies) Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai] Website: www.greatify.ai About Greatify: At Greatify.ai, we're transforming education through AI-powered platforms built for schools, colleges, and universities. Our solutions streamline academic operations, support large-scale exam workflows, and enhance both teaching and learning experiences. 100+ institutions served 100,000+ students impacted 1,000+ educators empowered Our ecosystem includes multiple web applications and native mobile apps (iOS and Android), powering critical functions such as exam management at scale. Role Overview: We are looking for a QA Automation Engineer to join our growing QA team. The ideal candidate will take ownership of automation across the full product suite—covering both web and mobile platforms. You will work with our existing Playwright-Python automation framework , ensure quality coverage across multiple modules, and support performance testing when needed. Key Responsibilities: Develop and maintain automated test suites for web and mobile platforms Build end-to-end test scenarios using Playwright with Python Automate testing of native mobile applications using Appium (iOS and Android) Ensure functional, regression, and integration test coverage Collaborate with engineering and product teams to deliver high-quality releases Perform API testing and assist in performance/load testing as necessary Contribute to continuous improvement of QA processes, tools, and reporting Skills Required: Strong proficiency in Python , with a focus on test automation Experience with Playwright (Python) for web UI testing Working knowledge of Appium for native mobile automation Experience testing REST APIs using tools like Postman or Python scripts Familiarity with load/performance testing tools (e.g., Locust , JMeter , k6 ) Exposure to CI/CD tools such as GitLab CI, Jenkins, or similar Ability to write clean, maintainable, and scalable test code Why Work With Us: Opportunity to work on impactful EdTech solutions used at scale Full ownership of automation across a growing product suite Work in a product-led, engineering-focused culture Join a mission-driven company shaping the future of education with AI How to Apply If you're passionate about product quality, automation, and delivering robust user experiences across platforms, we’d love to hear from you. Apply now to hr@greatify.ai to be part of our QA journey at Greatify.ai.
As a Senior Python Developer at Gigadesk Technologies Pvt. Ltd. (Greatify.ai) in Chennai, you will be part of a dynamic team leading the transformation of educational institutions through cutting-edge AI-driven solutions. With a global reach of over 100 institutions, our mission at Greatify.ai is to enhance learning experiences and streamline operations, empowering the future of education with innovative technology. We are looking for a highly motivated individual with over 8 years of experience in Python development to join our team. The ideal candidate will possess a strong command of the Python language, solid experience in web application development, and proficiency in cloud technologies. You should be enthusiastic about innovation, proactive in taking initiative, and thrive in a collaborative, Agile environment. Key Responsibilities: - Strong command of Python language with a development experience of 8+ years - Experience in developing and deploying web applications on the cloud, particularly with a solid understanding of Django - Drive the adoption of Cloud technology for data processing and warehousing - Knowledge of RDMS integration such as SQLite, SQL, or Postgres - Familiarity with working across multiple databases, especially in the NoSQL realm - Strong expertise in building REST APIs and Microservices architecture - Understanding of Webserver, Load Balancer, and deployment processes - Advanced knowledge of software development life cycle and engineering processes - Experience with GIT and Confluence is considered an added advantage - Proficiency in Agile/Lean development methods using Scrum - Demonstrates strong initiatives and results-oriented approach - Excellent communication skills within the team and with stakeholders - Highly proactive and a strong team player Join us at Greatify.ai and be a part of making a lasting impact on the Edtech Industry.,
Job Description: Job Title: QA Automation Engineer - Lead Location: Chennai (On-site) Job Type: Full-time Experience: 6 – 10 Years (preferably in EdTech or product-based companies) Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai] Website: www.greatify.ai About Greatify: At Greatify, we're transforming education through AI-powered platforms built for schools, colleges, and universities. Our solutions streamline academic operations, support large-scale exam workflows, and enhance both teaching and learning experiences. 100+ institutions served 100,000+ students impacted 1,000+ educators empowered Our ecosystem includes multiple web applications and native mobile apps (iOS and Android), powering critical functions such as exam management at scale. Role Overview: We are looking for a QA Automation Engineer to join our growing QA team. The ideal candidate will take ownership of automation across the full product suite—covering both web and mobile platforms. You will work with our existing Playwright-Python automation framework , ensure quality coverage across multiple modules, and support performance testing when needed. Key Responsibilities: Lead the QA automation strategy across web, mobile, and API platforms , ensuring scalable and maintainable test architecture. Own the design and evolution of automation frameworks, driving best practices and continuous improvement. Mentor and guide QA engineers through code reviews, training sessions, and leadership in quality culture . Collaborate with Product, Engineering, and DevOps teams to align testing efforts with release goals. Ensure comprehensive test coverage across functional, regression, integration, performance, and security layers. Drive API and backend testing initiatives, including contract testing, service mocking, and microservices validation. Integrate automation into CI/CD pipelines (GitLab CI, Jenkins, or similar) for reliable and repeatable deployments. Monitor test execution and reporting through dashboards, analytics, and quality metrics. Define and maintain test data management strategies (synthetic/anonymized data, versioning). Champion QA process improvements including tooling upgrades, environment stability, and automation ROI analysis. Drive non-functional testing initiatives (performance, scalability, resilience, accessibility, and cross-device/browser validation). Contribute to release readiness assessments, risk identification, and go/no-go decisions. Stay ahead of industry trends by exploring AI-driven testing, low-code automation platforms, and observability-driven QA. Skills Required: Programming & Frameworks: Expertise in Python , strong background in building and scaling automation frameworks. Web Automation: Advanced proficiency in Playwright (Python) including framework enhancements and parallel execution. Mobile Automation: Hands-on with Appium (iOS & Android) , including device cloud integration and orchestration. API Testing: Strong experience with Postman, Python-based test suites, contract testing (Swagger/Pact), and service mocking. Performance & Load Testing: Experience with Locust, JMeter, or k6, ability to analyze results and guide optimization. CI/CD Integration: Mastery in setting up pipelines (GitLab CI, Jenkins, or similar) with automated test execution and reporting. Cloud & Containers: Familiarity with Docker, Kubernetes, Terraform, AWS/GCP/Azure for scalable test environments. Accessibility Testing: Tools like Axe, Lighthouse, WAVE for WCAG compliance. Monitoring & Analytics: Experience with Prometheus, Grafana, Datadog, ELK for observability-driven QA. Agile & DevOps: Strong grasp of test pyramid, BDD/TDD, exploratory testing, and sprint QA ownership. Version Control: Expertise with Git workflows and repository management across multiple teams. Reporting Tools: Hands-on with Allure, TestRail, or custom dashboards for test health and release readiness. Leadership Skills: Strong communication, mentoring ability, and collaboration with cross-functional teams.