5 Grcirm Jobs

At PwC, our software and product innovation team focuses on developing cutting-edge solutions and driving product innovation to meet client needs. Combining technical expertise with creative thinking, you will deliver innovative software products and solutions. In testing and quality assurance, you will evaluate systems and software applications to identify defects, errors, and functionality gaps. Executing various test cases and scenarios, you will ensure that the system meets specified requirements and functions as expected. Driven by curiosity, you will be a reliable team member in a fast-paced environment, adapting to working with diverse clients and team members. Each experience will be an opportunity for growth and learning. Taking ownership, you will consistently deliver quality work that adds value for clients and contributes to team success. As you progress at the firm, you will build a personal brand that opens doors to new opportunities. As a ServiceNow-Testing Engineer-Associate at PwC, you will work as part of a team of problem solvers, addressing complex business issues using Data, Analytics & Insights Skills. Responsibilities include ticket quality and deliverable reviews, status reporting, adherence to SLAs, incident management, change management, and problem management. You will review work for quality, accuracy, and relevance, use available tools effectively, and seek diverse opportunities for growth and exposure. Communication skills, ethical conduct, and collaboration with clients and teams are essential for success in this role. Required skills for the position include proficiency in ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, and Javascript. Additionally, experience with reporting, Selenium, Java, Cucumber, Azure DevOps, and hands-on experience with ServiceNow applications and ITIL modules are necessary. Ability to analyze requirements, derive test scenarios, design detailed test cases, manage defects, and apply testing concepts and strategies are critical for success. Familiarity with automation testing, Test Management tools, and quality assurance processes is essential. Certifications in ServiceNow (CSA, ITIL, ATF), ISTQB Certification are desirable, along with exceptional communication skills, problem-solving abilities, and a proactive mindset for continuous improvement. The role requires adaptability, collaboration within teams, and a focus on enhancing quality assurance processes. In the Managed Services-ServiceNow platform at PwC, the team focuses on delivering integrated services and solutions grounded in industry experience and powered by talent. Scalable solutions that add value through technology and human-enabled experiences are provided to clients. The team aims to accelerate client priorities, optimize operations, and drive sustained outcomes through transformational journeys. Flexible access to business and technology capabilities enables clients to navigate the dynamic business environment effectively. The ServiceNow team at PwC supports various ServiceNow products, providing automated solutions and quick resolution for client issues. Candidates are expected to excel in a high-paced environment, handling critical application evolution service offerings, help desk support, enhancement, and optimization work. Technical expertise, relationship management, and a consultative approach are key for success in this role.,

At PwC, our software and product innovation team focuses on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of our clients. We combine technical experience with creative thinking to deliver innovative software products and solutions. In the testing and quality assurance department at PwC, your role will involve evaluating systems or software applications to identify defects, errors, or gaps in functionality. You will be responsible for executing various test cases and scenarios to ensure that the system meets specified requirements and performs as expected. As an Associate at PwC, you will work as part of a team of problem solvers, assisting in solving complex business issues from strategy to execution using Data, Analytics & Insights Skills. Responsibilities at this level include using feedback and reflection to develop self-awareness, demonstrating critical thinking, reviewing work and deliverables, adhering to SLAs, incident management, change management, problem management, and upholding the firm's code of ethics and business conduct. You will also work in a team environment that includes client interactions, workstream management, and cross-team collaboration. The role of a ServiceNow-Testing Engineer-Associate in the Testing Managed Service tower requires 3-5 years of experience. Key skills for this role include proficiency in ServiceNow, ATF, and a Bachelor's degree in computer science/IT or a relevant field. The work location for this position is in Bangalore, India. Required skills for this position include primary skills in ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, and Javascript. Secondary skills include reporting, Selenium, Java, Cucumber, Azure DevOps, and Git. A Data Analyst in this role is expected to have hands-on experience with ServiceNow applications, ITIL, ITSM modules, ServiceNow ATF, Tricentis Tosca, and automation testing concepts. Certifications in ServiceNow (CSA, ITIL, ATF), ISTQB Certification are a plus. Soft skills required for this position include exceptional written and verbal communication, problem-solving skills, ability to work autonomously and collaborate effectively within diverse teams, proactive mindset focused on continuous improvement, and adaptability to manage multiple priorities in dynamic environments. At PwC, within our Managed Services platform, we focus on delivering integrated services and solutions grounded in deep industry experience and powered by talent. We provide scalable solutions that add value to our clients" enterprises through technology and human-enabled experiences. Our ServiceNow platform offers support for various ServiceNow products, focusing on resolving issues and providing automated solutions to achieve quick turnaround times. Our goal is to empower clients to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions.,

As a Senior Associate at PwC, you will be part of a team of problem solvers, assisting in solving complex business issues from strategy to execution through the utilization of Data, Analytics & Insights skills. Your responsibilities at this level include: - Using feedback and reflection to enhance self-awareness, capitalize on personal strengths, and address areas for development. - Demonstrating critical thinking and the capability to bring structure to unstructured problems. - Reviewing ticket quality and deliverables, providing status reports for projects. - Ensuring adherence to SLAs, with experience in incident management, change management, and problem management. - Reviewing your work and that of others for quality, accuracy, and relevance. - Knowing when and how to utilize available tools for various situations and being able to explain the rationale behind those choices. - Seeking and embracing opportunities that expose you to different situations, environments, and perspectives. - Being flexible to engage in stretch opportunities and assignments. - Communicating straightforwardly and structuredly to influence and connect with others effectively. - Reading situations adeptly and adjusting behavior to cultivate quality relationships. - Upholding the firm's code of ethics and business conduct. - Collaborating in a team environment involving client interactions, workstream management, and cross-team collaboration. - Being a good team player, taking on cross-competency work and contributing to COE activities. - Managing escalations and risks effectively. In this role, the primary skill required is expertise in ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, and Javascript. Secondary skills include proficiency in Reporting, Selenium, Java, Cucumber, Azure DevOps, and Git. As a Data Analyst, you are expected to have: - Minimum 5 years of hands-on experience with ServiceNow applications like GRC/IRM, ITSM, ITBM. - Minimum 5 years of practical experience with ITIL and ITSM modules. - Ability to comprehend complex business and functional requirements. - Superior analytical skills to analyze user, functional, and technical requirements. - Proficiency in deriving test scenarios from business requirements and writing detailed test cases based on user scenarios. - Understanding of analyzing test execution results and creating appropriate test metrics. - Familiarity with the defect management process and ServiceNow Test Management. - Knowledge of automation testing concepts and hands-on experience with ServiceNow ATF. - Capability to enhance automation scripts for building a regression suite. - Understanding of software testing techniques and strategies, including Mobile Testing. - Knowledge of various Test Management and Defect Management tools. - Excellent analytical skills and problem-solving abilities. Certifications in ServiceNow (CSA, ITIL, ATF) and ISTQB Certification are considered nice-to-have qualifications. Soft skills required include exceptional written and verbal communication skills, strong problem-solving abilities, autonomy and effective collaboration within diverse teams, proactive mindset focused on continuous improvement in quality assurance processes, and adaptability to manage multiple priorities in dynamic, fast-paced environments.,

As an Australian born company with over 350 dedicated staff across multiple countries, we take pride in our multi-award-winning business achievements. We have been recognized as the Asia Pacific & Japan ServiceNow Elite partner of the year for consecutive years, showcasing our commitment to excellence. Our success is rooted in a people-first culture that values trust-based leadership, continuous innovation, and providing opportunities for personal and professional growth. At our company, we focus on enterprise service management, digital transformation, customer experience, IT transformation, employee service experience, and integrated risk management. Our organizational values include a supportive learning environment, innovation, and a dedication to helping our employees explore new challenges and opportunities. In this role, you will work with a diverse customer base across various industries and sizes, engaging with clients ranging from commercial to enterprise level. Successful candidates will possess excellent ServiceNow development skills and the ability to adapt quickly to different contexts and customer needs. Key responsibilities include participating in client workshops, gathering requirements, designing solutions, and implementing technical best practices to deliver successful outcomes for our customers. You will be involved in process improvement, automation, and mentoring junior professionals to enhance their capabilities. To excel in this role, you should have a minimum of 3+ years of experience in ServiceNow design and development within a client-facing environment. Proficiency in various ServiceNow modules beyond ITSM, system integrations, and backend/front-end technologies is essential. Additionally, holding relevant certifications such as ServiceNow CSA + CIS ITSM and ITIL Foundation Certified is required. If you are a proactive, analytical problem-solver with a passion for technology and a desire to grow professionally, we encourage you to apply for this exciting opportunity to join our dynamic team and contribute to our continued success.,

About Us: We are an Australian born company with over 350 dedicated staff spread across Australia, India, Singapore, Hong Kong, and the Philippines. Our success stems from being recognized as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020, and 2021. We prioritize a people-first culture characterized by trust-based and caring leadership, a supportive learning environment, continuous innovation, and providing opportunities for personal and professional growth. Our expertise lies in enterprise service management, digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, Integrated Risk Management, Innovation, and Organisational Change Management practices. Role Summary: As a key player in our multi-award-winning business, you will engage with various clients from commercial to enterprise settings, requiring a seamless ability to switch context and customers effortlessly. Your role will demand excellent ServiceNow Development skills, technical proficiency, and a proactive, pragmatic approach to delivering successful outcomes for our diverse customer base. You will be encouraged to explore new areas of growth and to enhance your consulting capabilities with the support of mentors, peers, and leaders. Main Responsibilities: - Participate in client workshops, requirement gathering, and solution provision. - Assist in functional and technical design workshops, including design specifications based on out-of-the-box functionality/customer requirements. - Contribute to process improvement automation and risk management. - Implement and deliver client solutions while adhering to ServiceNow technical best practices. - Act as an individual contributor or as part of a team on client engagements, guiding junior professionals. - Hands-on technical delivery of cost-effective ServiceNow solutions using various technical skills. - Ensure technical deliverables to customers are of high quality, on time, and deliver valued outcomes. - Mentor, provide feedback, and support other team members in new activities and product understanding. Skills Matrix: - Minimum of 3+ years" experience in ServiceNow Design and Development in a client-facing role. - Hands-on experience in various ServiceNow modules beyond ITSM. - Administration of ServiceNow instances, security management, workflow development, and integration with third-party applications/systems. - Integration of ServiceNow with other applications using Web-Services APIs. - Proficiency in scripting and front-end technologies. - Experience across multiple ServiceNow releases and Agile project methodologies. Qualifications & Certifications: - IT Degree or relevant tertiary education in Computer Science. - ServiceNow CSA + CIS ITSM certification. - ITIL Foundation Certified. Bonus Points: - Additional ServiceNow certifications. - Exposure to/general understanding of ServiceNow licensing.,