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3.0 - 8.0 years
5 - 10 Lacs
Nagpur
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot and resolve system or application-related problems. Collaborate with cross-functional teams to ensure smooth system operations. Stay updated with the latest product knowledge and industry trends. Identify areas for improvement and propose innovative solutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Security Implementation. Strong understanding of network security principles and best practices. Experience in implementing and managing network security solutions. Knowledge of firewall configurations and intrusion detection systems. Familiarity with VPN technologies and secure remote access. Good To Have Skills:Experience with network monitoring tools. Knowledge of cloud security and data protection. Understanding of network protocols and routing. Ability to analyze and interpret network traffic. Solid grasp of ITIL principles and incident management processes. Additional Information: The candidate should have a minimum of 3 years of experience in Network Security Implementation. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
8 - 15 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE B Tech M Tech Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems and applications. Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in Network Security Implementation. Good To Have Skills:Experience in Cloud Tech Support and Application Support. Strong understanding of system and application architecture. Experience in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Implementation. This position is based at our Pune office. Qualifications BE B Tech M Tech
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role :Application Designer Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills :ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills :NA Minimum 5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of applications. Your typical day will involve collaborating with stakeholders to gather requirements, designing application solutions, and ensuring compliance with governance and risk standards. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and develop applications based on business process and application requirements. Collaborate with stakeholders to gather and analyze requirements. Ensure compliance with governance and risk standards. Conduct testing and debugging of applications to ensure functionality and performance. Provide technical guidance and support to the development team. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Governance, Risk, and Compliance (GRC). Strong understanding of application design principles and best practices. Experience in designing and developing applications based on business requirements. Knowledge of governance and risk standards and their implementation in applications. Experience with ServiceNow platform and its various modules. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Governance, Risk, and Compliance (GRC). This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional application designs. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Design and develop applications based on business requirements. Collaborate with stakeholders to gather and analyze requirements. Create technical documentation for developed applications. Conduct code reviews and provide feedback to team members. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Governance, Risk, and Compliance (GRC). Strong understanding of IT governance, risk, and compliance processes. Experience in designing and implementing GRC solutions. Knowledge of ServiceNow platform and its capabilities. Hands-on experience in configuring GRC modules. Good To Have Skills:ServiceNow Certification. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Governance, Risk, and Compliance (GRC). This position is based at our Hyderabad office. An Engineering degree with ServiceNow Certification is required. Qualifications Engineering with ServiceNow Certification
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer with expertise in ServiceNow Governance Risk and Compliance (GRC), you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions using ServiceNow GRC. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow GRC. Design and develop ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions. Ensure compliance with ServiceNow best practices and standards, including maintaining documentation and conducting code reviews. Provide technical guidance and mentorship to junior team members, including conducting training sessions and knowledge sharing. Professional & Technical Skills: Must To Have Skills:Expertise in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in ServiceNow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform capabilities. Experience in designing and developing ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions. Experience in conducting code reviews and maintaining documentation. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow GRC. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using ServiceNow GRC. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Jaipur
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to gather and analyze requirements. Design and develop applications based on business process and application requirements. Ensure the applications meet quality standards and are delivered within the specified timelines. Conduct regular testing and debugging to identify and resolve any issues or bugs. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Governance, Risk, and Compliance (GRC). Strong understanding of application design principles and best practices. Experience in designing and developing applications using ServiceNow platform. Knowledge of ITIL processes and IT service management. Experience with ServiceNow modules such as Incident Management, Change Management, and Problem Management. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Governance, Risk, and Compliance (GRC). This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to the design, development, and testing of applications. Provide technical guidance and support to team members and stakeholders throughout the project lifecycle. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform. Experience in designing and implementing ServiceNow solutions. Experience in developing and maintaining technical documentation. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Governance Risk and Compliance (GRC). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification
Posted 1 week ago
5.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Governance Risk and Compliance (GRC) as the primary skill. Assist in defining requirements and designing applications to meet business process and application requirements. Develop and maintain technical documentation related to the design, development, and testing of applications. Provide technical guidance and support to team members and stakeholders throughout the project lifecycle. Professional & Technical Skills: Must To Have Skills:Experience in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in Servicenow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform. Experience in designing and implementing ServiceNow solutions. Experience in developing and maintaining technical documentation. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Governance Risk and Compliance (GRC). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification
Posted 1 week ago
6.0 - 9.0 years
8 - 11 Lacs
Hyderabad, Pune
Work from Office
Skill: Cognos with GRC 1 - Design and Develop Cognos Reports using Cognos Analytics 2- Must have working experience with Framework manager and deployment of packages. 3- Address any production defects and handle any technical issues with Reports and Dashboard 4- Have Good Experience working with Schedules using Cognos Scheduler and Event Studio 5- Should have good knowledge of SQL 6- Should be able to convert business requirements into technical specifications 7- Must have good understanding of DWH Concepts 8- Must have working experience with Data Sets and Data Modules 9- Should be very good with Cognos security best practices 10- Understand the Devops tools chain 11- Has expertise on running pipelines using Jenkins 12- Should be able to write the deployments documents 13- Collaborate with rest of the teams of ORR 14- Should be able to deal with Production Incident and present them well in PIR calls 15- Zeal for automation and engineering excellence.
Posted 1 week ago
6.0 - 11.0 years
2 - 6 Lacs
Hyderabad
Hybrid
Immediate Openings on ServiceNow GRC/BCM Developer - Pan India - Contract Experience : 6+ Years Skill : Skill : BCM ServiceNow applications, GRC, IRM Location : Pan India. Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid Job Description : Developer with experience in GRC/IRM and BCM ServiceNow applciations 3-4 years experience developing scripts Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications. Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP). Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes.
Posted 1 week ago
6.0 - 9.0 years
19 - 20 Lacs
Bengaluru
Hybrid
Hi all, We are hiring for the role Senior ServiceNow Developer Experience: 6 - 9 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: We are seeking a Senior ServiceNow Developer with design, development, and implementation of ServiceNow solutions. The ideal candidate should have expertise in ITSM, ITOM, ITBM, CSM, or other ServiceNow modules , along with strong experience in scripting, integrations, automation, and platform architecture. Key Responsibilities • Lead the design, development, and customization of ServiceNow modules such as ITSM, ITOM, ITBM, CSM, GRC, HRSD, or App Engine. • Develop and implement complex workflows, automation, and business processes using ServiceNow Flow Designer, Workflow Editor, and Business Rules. • Architect and maintain ServiceNow integrations with third-party tools using REST/SOAP APIs, Integration Hub, MID Server, and Web Services. • Design and optimize Service Portal, UI Customization, and Mobile Experiences within ServiceNow. • Strong expertise in JavaScript, Glide API, Jelly, AngularJS, and UI frameworks. • Experience with Scoped Applications, Custom Applications, and App Engine Development. • Deep understanding of ITIL, ITSM, and ServiceNow governance best practices. • Experience in ServiceNow Security (ACLs, roles, encryption, compliance controls). • Expertise in ServiceNow integrations with enterprise applications (SAP, Workday, Jira, Azure, etc.). • Strong knowledge of ServiceNow Performance Analytics, Reporting, and Dashboards. • Hands-on experience with ServiceNow upgrades, platform maintenance, and automation. Preferred Qualifications • ServiceNow Certified System Administrator (CSA) (Required). • ServiceNow Certified Application Developer (CAD) (Preferred). • ServiceNow Implementation Specialist certifications (ITSM, ITOM, HRSD, etc.) (Preferred). If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793
Posted 1 week ago
3.0 - 8.0 years
14 - 24 Lacs
Pune, Bengaluru
Hybrid
The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions
Posted 1 week ago
3.0 - 8.0 years
7 - 15 Lacs
Bengaluru
Hybrid
Immediate hiring for SAP Security & GRC Consultant Position- SAP Security & GRC Consultant Experience-3.5+ Years Location-Bangalore (Hybrid- 3days WFO) Notice Period-Immediate We are looking for an experienced SAP Security & GRC Consultant to manage and enhance user access, roles & authorizations, compliance, and risk management within SAP environments. The ideal candidate should have expertise in SAP Security concepts, Role Design, GRC Access Control, Process Control, Risk Analysis, and Audit Compliance. This role involves collaborating with business and IT teams to ensure secure, compliant, and optimized SAP access management. Key Responsibilities: Design, implement, and maintain SAP roles and authorization concepts across SAP S/4HANA, ECC, BW, Fiori, and other SAP applications. Manage and optimize SAP GRC (Governance, Risk & Compliance) solutions, including Access Control (AC), Process Control (PC), and Risk Management (RM). Perform user provisioning, role assignment, and access reviews to ensure compliance with SOX, GDPR, and other regulatory standards. Conduct Risk Analysis, Segregation of Duties (SoD) checks, and remediation to mitigate security risks. Implement and maintain GRC workflows for User Access Management (UAM) and Emergency Access Management (EAM) or Firefighter Access. Support SAP Security audits, risk assessments, and compliance checks, providing necessary reports and documentation. Participate in SAP system upgrades, migrations, and new implementations to ensure proper security design. Required Skills & Experience: 5 to 7 years of experience in SAP Security and Roles & Authorization Management. Strong expertise in SAP GRC Access Control (AC), Process Control (PC), Risk Management (RM), and SoD Analysis. Hands-on experience with User Access Review (UAR), Role-Based Access Control (RBAC), and Privileged Access Management (PAM). Deep understanding of SAP Authorization Objects, SUIM, PFCG, SU24, and Role Derivation concepts. Experience in Fiori Security, S/4HANA Security, and Business Role Management (BRM). Apply to :
Posted 1 week ago
1.0 - 2.0 years
1 - 5 Lacs
Pune
Hybrid
So, what’s t he r ole all about? As a member of the Cloud Security team, a successful Cloud Security Analyst will need to be self-sufficient to collaborate effectively with multiple teams, such as Application Support, Infrastructure Operations, DevOps, Product R&D, Security teams, customers and 3 rd party auditors. This role will hold the responsibility of understanding the Cloud security policies, procedures, practices and technologies and documenting them appropriately as well as demonstrating to auditors and customers the excellent Cloud Security at NICE. A successful candidate in this role will be able to work in production cloud environments to collect and curate evidence and explain it to anyone who asks for it. Experience with Governance, Risk and Compliance (GRC) is a big plus! How will you make an impact? You will directly impact the success of the NICE cloud business by ensuring all customer and auditory security requirements are met and demonstrated. A diverse, merit-driven work environment which rewards a growth mindset and encourages innovation and continued professional development; The opportunity to work in a global, highly skilled, passionate workforce to deliver world-class service and products to market. Competitive pay and excellent benefits. Generous PTO policies. A highly focused security & compliance team which is collaborative, supportive, experienced, and driven to help everyone from the individual to enterprise to our customers realize the success for which they aim. Have you got what it takes? 1-2 years of experience with Information Security & Compliance or GRC University-level degree in InfoSec, Computer Science or other related field. knowledge with major compliance frameworks such as PCI, ISO 27001/17, SOC 2, HITRUST, GDPR. A burning curiosity to learn as much as you can about the NICE cloud environment and the services and products we offer our customers as well as the existing security infrastructure we have in place today; Excellent communications skills along to work collaboratively with security team members and operations and development teams or independently to achieve tactical and strategic security goals; Strong organization and prioritization skills; Education, training or experience with security and compliance fundamentals; Experience working with work tracking tools such as JIRA, Service Now or others. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7117 Reporting into: Technical Manager Role Type: Individual Contributor
Posted 1 week ago
5.0 - 10.0 years
18 - 22 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Looking for a candidate with 5+ years of experience in IT Audit, Risk Management, and Compliance within Banking/NBFCs. Must have expertise in COBIT, NIST, RBI guidelines, ISO standards, IT systems and risk assessments. CISA certification is must.
Posted 2 weeks ago
6.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Clifyx Technology. is looking for SAP Security Professional to join our dynamic team and embark on a rewarding career journey. SAP Security is a crucial aspect of the SAP system, responsible for ensuring the confidentiality, integrity, and availability of the data processed by the system A SAP Security professional is responsible for:1 Designing and implementing SAP security strategies and policies to secure the SAP landscape2 Configuring user access, authorization, and authentication in SAP systems3 Monitoring and auditing SAP system logs to detect potential security breaches4 Ensuring data privacy and compliance with relevant regulations and standards5 Maintaining and updating SAP security documentation6 Providing technical support to end-users and addressing their security-related queries7 Keeping abreast of new threats and technologies related to SAP security and proactively implementing measures to mitigate them The ideal candidate should have a good understanding of SAP security best practices, in-depth knowledge of SAP authorization concepts, experience with SAP GRC, and familiarity with security technologies such as firewalls, encryption, and identity management solutions
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow ITOM Service Mapping. Experience: 3-5 Years.
Posted 2 weeks ago
5.0 - 10.0 years
12 - 17 Lacs
Pune
Work from Office
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Governance & Risk Administrator - Sustainability We seek a Senior Governance & Risk Administrator – Sustainability who would support Global ESG initiatives and lean in on India-specific sustainability activities. This Pune-based employee would be a dedicated full-time connector between GRC (Governance, Risk, & Compliance) and ESG (sustainability) team, and be a core contributor to global sustainability initiatives, audits, and reporting. What you'll do Sustainability & Emissions Reduction related Tasks Support implementation of emissions reduction strategies aligned with ZS's sustainability goals by collecting and analyzing data, supporting Scope 1, 2, and 3 reduction initiatives (e.g., energy efficiency, sustainable procurement, travel policy updates, operational improvements), integrating sustainability into processes, and exploring innovative solutions for efficiency. Environmental Reporting Manage and participate in annual environmental reporting, ensuring compliance with global standards, accurate data collection for emissions inventories, audits and certifications (e.g., ISO 14001, ISO 14064), and submissions to platforms like EcoVadis and CDP, while collaborating with stakeholders to ensure consistency and accuracy. Compliance and Risk Management Facilitate audits for standards like ISO 45001, ISO 45003, ISO 26000, and SA 8000, while supporting climate risk assessments, monitoring regulatory compliance, addressing client sustainability inquiries, and developing internal compliance frameworks to drive continuous improvement. Vendor Management Provide support as needed for budgeting, planning, and financial tracking of sustainability initiatives, while assisting with vendor selection, contracting, and ensuring alignment with ZS's sustainability goals and compliance requirements. What you'll bring Bachelor’s degree with record of high academic achievement in any field with at least 5+ years of experience in sustainability, environmental compliance, or corporate social responsibility roles, preferably in a corporate or consulting environment. Experience with environmental reporting frameworks and standards such as CDP, ISO 14001, ISO 14064-1, Ecovadis etc. Good understanding on sustainability standards such as GRI, SASB for sustainability reporting Proven ability to work cross-functionally with teams such as procurement, operations, and legal to integrate sustainability into business processes. Good communication and inter-personal skills Basic understanding of compliance and Risk assessments Good excel and PowerPoint skills Strong knowledge of environmental regulations, compliance requirements, and industry best practices. Data analysis and reporting skills to interpret environmental data and identify improvement opportunities. Basic Microsoft office understanding (e.g. MS Excel, MS PPT, MS Word, etc.) Additional Skills : Master’s Degree on ESG related workstream or subject Desired hands-on experience with greenhouse gas (GHG) accounting, carbon footprint measurement, and emissions reduction initiatives (Scope 1, 2, and 3). Experience in conducting climate risk assessments, materiality assessments, and sustainability-related compliance programs. Project management skills with experience in managing multiple sustainability initiatives simultaneously. Desired knowledge or experience on Archer GRC tool for ESG Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com
Posted 2 weeks ago
6.0 - 10.0 years
14 - 18 Lacs
Noida
Work from Office
Job Title Senior Manager - Enterprise Risk Management (ERM) Location Noida Reporting ToHead of Enterprise Risk Management About Us Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR, and Payment Gateway where payment aggregation is done through PA and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans, and business loans, sourced by its financial partners. About the teamPrimary responsibilities of Enterprise Risk function includes setting up of Risk governance structure at Paytm and its subsidiaries, support in development of enterprise wide risk management framework with respect to identification, prevention, monitoring, resolution, and advisory to management on existing & emerging risks and is part of the Business Assurance function at Paytm. We offer competitive compensation, opportunities for professional growth, and a dynamic work environment. About the role Senior Manager - Enterprise Risk Management will play a crucial role in strengthening and embedding a robust ERM framework across Paytm and its subsidiaries. This individual will be responsible for identifying, assessing, monitoring, and reporting on various risks faced by the organization, with a strong focus on financial, operational, strategic, compliance, technological, environment & social, reputational risks inherent to the fintech sector. This role requires a proactive approach, strong analytical skills, proficient communication skills and the ability to collaborate effectively with diverse business units & functional heads to foster a strong risk-aware culture. Key Responsibilities: Risk Identification & Assessment Facilitate and lead risk identification workshops and discussions with various business units (e.g., Product, Technology, Operations, Marketing, Sales, Finance, Legal). Develop and maintain comprehensive risk registers, ensuring accurate categorization, description, and impact assessment of identified risks. Conduct regular risk assessments (qualitative and quantitative) of new products, services, processes, and technologies to identify potential vulnerabilities. Stay abreast of emerging risks in the FinTech space, including evolving cyber threats, data privacy concerns, regulatory changes (e.g., RBI guidelines, SEBI regulations, IRDAI etc), and market dynamics. Risk Monitoring & Reporting Develop and implement Key Risk Indicators (KRIs) to monitor the effectiveness of risk controls and track risk exposure. Prepare periodic risk reports, dashboards, and presentations for senior management, the Risk Management Committee, and the Board, providing clear insights into the company's risk profile and control effectiveness. Track the status of risk mitigation plans and ensure timely closure of identified risk issues. Framework Enhancement & Implementation Support the continuous improvement and enhancement of the company's ERM framework, policies, procedures, and methodologies, aligning with industry best practices and regulatory requirements (e.g., RBI guidelines for payment systems, NBFCs, etc.). Assist in the implementation of risk management tools and systems to streamline risk processes and improve data analytics capabilities. Collaborate with internal audit, compliance, information security teams and others to ensure integrated risk management. Risk Culture & Training: Promote a strong risk-aware culture across the organization by providing training and awareness sessions to business units on risk management principles and their roles and responsibilities. Act as a go-to person for risk-related queries and provide expert advice to business stakeholders. Stakeholder Management: Build and maintain strong relationships with internal stakeholders across all levels and functions. Collaborate effectively with external auditors and consultants as required. EducationA Master’s degree or professional certification (e.g., CA, CS, CFA, FRM, MBA) is preferred. Superpowers/ Skills that will help you succeed in this role 6-10 years of experience in Enterprise Risk Management, Operational Risk, or a related risk function, with at least 3-4 years specifically in a FinTech company, banking, or payments industry in India. Strong understanding of the Indian regulatory landscape pertaining to FinTech (e.g., RBI Master Directions on IT, Cyber Security Framework, PSS Act, DPDP Act, KYC/AML norms). Demonstrated experience in developing and implementing risk assessment methodologies, risk registers, KRIs, and risk reporting as per COSO/ISO 31000. Familiarity with various risk types encountered in FinTech (e.g., credit risk, market risk, operational risk, technology risk, cyber security risk, fraud risk, compliance risk, third-party risk). Proficiency in MS Office Suite, especially Excel and PowerPoint. Experience with GRC (Governance, Risk, and Compliance) software is a plus.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Mumbai
Work from Office
Hiring GRC Consultant : MNC Client : Mumbai (Powai Location). Required Experience: 3+Years Notice Period: Immediate -1week Skills Required: Strong in GRC (Governance, Risk, and Compliance). Strong in ISO 27001, NIST, and Indian regulatory frameworks.
Posted 2 weeks ago
4.0 - 8.0 years
0 - 3 Lacs
Bengaluru
Work from Office
ServiceNow Virtual Agent + Virtual Agent + ITSM (If Integration experience is there it is an add on )
Posted 2 weeks ago
6.0 - 10.0 years
10 - 20 Lacs
Pune, Bengaluru
Hybrid
Warm Greetings from SP Staffing Services Pvt Ltd!!!! Location:Bangalore/Pune Experience:5 to 10yrs Must Have: Should be an expert in performing SAP Security related activities like User Management, Role Management. Must have experience in Process Control Must have a strong understanding of the GRC 10.1 AC components Access Risk Analysis, Access Request Management, and Emergency Access Management and be an expert with Hands-on in GRC administration activities Must be an expert in understanding the requirements and performing Role Design Changes. Should have experience working on various Audit and compliance reports in Security and GRC Knowledge on handling User Access reviews and Role Approver Reviews Comprehensive Experience of Impact and gap analysis & Corrective action plans to support priority tickets for the End users. Must be comfortable and experienced in Training the end users and preparing end user training material Understand and evaluate the Security changes in the business requirements, and Create Technical Security design documents. Knowledge of Change Control processes, testing and release documentation Collaborate with team members to find solutions for complex problems and promote continuous improvement on services Interested candidates, Kindly share your updated resume to ramya.r@spstaffing.in or contact number 8667784354 (Whatsapp:9597467601) to proceed further.
Posted 2 weeks ago
10.0 - 12.0 years
12 - 15 Lacs
Kolkata
Work from Office
Lead internal SAP team for implementing SAP modules FICO, MM, SD, PM, PP, QM, PS .Understand business & technology ,digital platforms & drive new initiatives such as GRC, SAP Rise ,Minimize SAP run cost ,ROI analyses for SAP spending and initiatives, Required Candidate profile implementing SAP modules FICO, MM, SD, PM, PP, QM, PS .Understand modern business & technology framework, drive new initiatives such as GRC, ROI analyses for SAP spending and initiatives,
Posted 2 weeks ago
8.0 - 12.0 years
10 - 20 Lacs
Chennai
Work from Office
ONLY IMMEDIATE JOINER ( OnRole ) Roles & Resp: Experience with HANA DB Administration, Installation and upgrades S4 Application – Implementation , Upgrade, Patching , Snote , application and DB performance tuning exp – Specific to HANA DB Platform
Posted 2 weeks ago
4.0 - 8.0 years
10 - 15 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Must have "Design, create and implement SAP authorizations using SAP Roles, SAP authorization standard object and customizing objects understanding Parent/Child role concept Trouble shooting missing Authorization error GRC integration with SAP backend system Knowledge in GRC module like ARM, EAM, SoD concept and mitigation process"
Posted 2 weeks ago
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The Governance, Risk, and Compliance (GRC) job market in India is experiencing a significant growth as organizations across various industries are increasingly focusing on ensuring regulatory compliance, managing risks, and implementing effective governance practices. Professionals with expertise in GRC play a crucial role in helping companies navigate complex regulatory environments and safeguard their operations.
The average salary range for GRC professionals in India varies based on experience and expertise. Entry-level positions may offer salaries ranging from ₹4-6 lakhs per annum, while experienced professionals can earn upwards of ₹15 lakhs per annum.
In the GRC domain, a typical career progression may include roles such as GRC Analyst, GRC Consultant, GRC Manager, and Chief Risk Officer. Professionals can advance their careers by gaining relevant certifications, acquiring industry-specific knowledge, and demonstrating expertise in managing governance, risk, and compliance functions.
Apart from expertise in GRC, professionals in this field are often expected to possess skills in data analysis, regulatory compliance, project management, information security, and communication.
As you explore opportunities in the dynamic field of GRC in India, remember to continuously enhance your skills, stay updated with industry trends, and showcase your expertise during interviews. With the right preparation and confidence, you can embark on a successful career journey in GRC. Good luck!
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