Job Title: General Manager – Textile Retail Showroom Location: [Coimbatore] Department: Operations / Retail Management Reports To: Managing Director / Owner Industry: Textile / Fashion Retail Job Type: Full-Time, Permanent Experience Required: 8–12 Years in Retail Management (preferably textile/fashion sector) Job Summary: The General Manager will be responsible for the overall performance and profitability of the textile retail showroom. This includes overseeing store operations, sales performance, staff management, customer satisfaction, visual merchandising, inventory control, and strategic planning to drive growth and achieve business objectives. Key Responsibilities: 1. Store Operations Management Oversee daily operations of the retail showroom to ensure smooth functioning. Maintain high standards in cleanliness, organization, and customer service. Ensure adherence to company policies, procedures, and compliance requirements. 2. Sales & Profitability Develop and implement strategies to meet and exceed sales targets. Analyze sales data and market trends to improve performance. Drive promotional activities and monitor their effectiveness. 3. Team Leadership & Staff Management Recruit, train, supervise, and evaluate staff including department managers, sales executives, and support teams. Conduct regular team meetings, assign duties, and monitor performance. Foster a culture of teamwork, accountability, and customer service excellence. 4. Customer Relationship Management Ensure high levels of customer satisfaction through excellent service. Address and resolve customer complaints promptly and professionally. Implement loyalty programs and manage key client relationships. 5. Inventory & Stock Control Monitor stock levels and coordinate with procurement for timely replenishment. Minimize stock loss through accurate tracking and effective security measures. Conduct regular audits and ensure optimal stock rotation. 6. Visual Merchandising & Branding Ensure visual standards are consistently maintained in line with brand guidelines. Coordinate seasonal changes, product launches, and in-store promotions. 7. Financial & Administrative Oversight Prepare and manage budgets, forecasts, and expense reports. Maintain records of sales, stock, and staff attendance. Oversee billing, vendor coordination, and general administrative duties. Key Skills & Competencies: Strong leadership and team management skills Sales-driven with excellent negotiation and decision-making ability Knowledge of textile products and fashion trends Effective communication and interpersonal skills Analytical mindset and proficiency in retail management systems Customer-centric approach with problem-solving skills Educational Qualifications: Bachelor's or Master's Degree in Business Administration, Retail Management, or related field Specialized training in Fashion/Retail/Textile Management is an added advantage Benefits: Free Lunch ESI / EPF Benefits Free Uniform Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Role Overview: As the General Manager of the textile retail showroom in Coimbatore, you will be responsible for driving the overall performance and profitability of the store. Your role will involve overseeing store operations, sales performance, staff management, customer satisfaction, visual merchandising, inventory control, and strategic planning to achieve business objectives effectively. Key Responsibilities: - Oversee the daily operations of the retail showroom to ensure smooth functioning, maintaining high standards in cleanliness, organization, and customer service. - Develop and implement strategies to meet and exceed sales targets, analyzing sales data and market trends to drive performance. - Recruit, train, supervise, and evaluate staff, fostering a culture of teamwork, accountability, and customer service excellence. - Ensure high levels of customer satisfaction through excellent service, addressing and resolving customer complaints promptly and professionally. - Monitor stock levels, coordinate with procurement for timely replenishment, and minimize stock loss through effective tracking and security measures. - Maintain visual standards in line with brand guidelines, coordinating seasonal changes, product launches, and in-store promotions. - Prepare and manage budgets, forecasts, and expense reports, overseeing billing, vendor coordination, and general administrative duties effectively. Qualification Required: - Strong leadership and team management skills - Sales-driven with excellent negotiation and decision-making ability - Knowledge of textile products and fashion trends - Effective communication and interpersonal skills - Analytical mindset and proficiency in retail management systems - Customer-centric approach with problem-solving skills - Bachelor's or Master's Degree in Business Administration, Retail Management, or related field - Specialized training in Fashion/Retail/Textile Management is an added advantage Additional Details: The company provides benefits such as free lunch, ESI/EPF benefits, free uniform, health insurance, and provident fund for this full-time, permanent position located in Coimbatore.,