Grasko Solutions, a subsidiary of Kanrad Technologies Inc. (Kantime Inc.), is a pioneering technology company specializing in providing cutting-edge solutions to the Home Health Care sector in the United States. Established in 1997, our headquarters is situated in the heart of Silicon Valley, California. Our flagship product, KanTime. We are seeking a highly motivated and skilled Business Analyst to join our healthcare product company. As a Business Analyst, you will play a crucial role in bridging the gap between our business needs and technical solutions. Your primary focus will be on gathering and analyzing requirements, documenting specifications, and collaborating with cross-functional teams to ensure the successful delivery of our healthcare product (Kantime). Education - candidates must be highly educated. Master degree is mandatory. Most preferred is BE/BTech + MBA. PhD candidates in case if available is also a good choice for this. Job Responsibilities: Interact with US customers and understand customer requirements and prepare BRD and work along with the product development team for the execution. Minimum of 5 years of experience as a Business Analyst in a healthcare product company or related industry. Programming Experience: Proficiency in at least one programming language (e.g., Python, Java, C#, etc.) to understand technical aspects and collaborate effectively with the development team. Convert project requirements to stories and manage product backlog in JIRA Partnering with key stakeholders to understand, troubleshoot, and resolve customer issues. Also responsible for issue tracking through the Logging of support tickets, providing feedback to stakeholders on issue status, and issue resolution/closure. May interface with external Vendors and internal IT staff. The role is responsible to define any enablement requirements (various customer service tools), identify change impact assessments (CIA) and communicate impacts to the Technical Program Managers and Services Owners of those tools. Prioritize requirements from various stakeholders. Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders Required Skills: BE & MBA with 3 years of experience Product Management, Marketing Sales and Business Analytic skills preferred Familiarity with enterprise IT systems & databases especially Cloud-based technologies Candidates must be action oriented, proactive, able to multitask, and set a demanding pace of execution. Strong customer service, business partnership, and interpersonal skills will be essential. Prior experience in requirements development, testing, PowerBI, Ms Excel and analytic skills to provide insights from data and represent graphically will be beneficial. Ability to work across teams to clarify requirements and manage progress to plan. Knowledge of JIRA.

Lead AI Engineer Job Description Educational Qualifications: Master's or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field. Strong academic background with a focus on deep learning, natural language processing, and/or computer vision. Experience Requirements: 2+ years of experience in AI/ML research and development, with a proven track record of delivering innovative solutions. Extensive experience in working with and customizing Large Language Models (LLMs). Proficiency in popular AI development frameworks (e.g., TensorFlow, PyTorch, Keras). Strong programming skills in Python and/or other relevant languages. Experience in leading and mentoring AI/ML teams. Key Responsibilities: Lead the development and deployment of AI-powered solutions for the project. Interact with and customize LLMs to meet specific project requirements. Utilize popular AI development frameworks to build and optimize AI models. Collaborate with cross-functional teams (e.g., product, engineering, data science) to deliver AI solutions. Stay abreast of the latest advancements in AI/ML and incorporate them into the project. Desired Skills: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Passion for AI and its potential to transform industries. Additional Considerations: Experience in cloud computing platforms (e.g., AWS, Azure, GCP) is a plus. Contributions to open-source AI/ML projects are highly valued. Publications in top-tier AI/ML conferences or journals are a plus. Note: This job description is intended to provide a general outline of the position's requirements. The specific responsibilities and qualifications may vary depending on the project and company needs.

Job Description: Technical Writer Company: Grasko Solutions Pvt. Ltd. Location: Bangalore Experience Level: 04 Years Job Brief Grasko Solutions is seeking a Technical Writer to develop high-quality documentation that supports the usability and success of our software products. This includes release notes, internal and external user guides, technical documentation, and video tutorials. You will collaborate closely with a dynamic team of developers, quality engineers, product managers, and usability experts to ensure our products are well-documented and user-friendly. With continuous product innovation and expansion, this role offers ample opportunities for creativity and growth in content strategy. Key Responsibilities Collaborate with internal teams to understand products and documentation needs. Create, review, and maintain content such as: - Product release notes - Online help documentation - Use-case-based guides - Internal user manuals Work with global writing teams to ensure content consistency and quality. Provide timely feedback and editing support throughout the documentation lifecycle. Manage documentation across multiple releases in a fast-paced Agile environment. Requirements Excellent written communication skills with strong command of English grammar and style. High attention to detail and strong organizational skills. Ability to manage timelines and deliverables across multiple projects. Proven ability to understand and convey complex technical information clearly. Collaborative team player with adaptability in a dynamic work environment. Preferred Skills & Tools Familiarity with DITA, XML authoring tools, or similar documentation frameworks. Experience with content management systems (CMS). Knowledge of SEO best practices and Agile methodologies in content development. Qualifications Bachelors degree in a relevant technical or engineering field. 24 years of experience as a technical writer, editor, or proofreader in the software industry. Experience with editorial reviews, peer feedback, and cross-functional collaboration. About Grasko Solutions Grasko Solutions, a subsidiary of Kanrad Technologies Inc. (KanTime Inc.), delivers innovative software solutions to the Home Health Care industry in the United States. Our flagship product, KanTime, offers enterprise-level functionality tailored to the needs of care providers, with a strong focus on usability and operational efficiency.

Title : Product Support Analyst Location : Bangalore, KA Type : Full-time/Regular - USA Shift Time Reports To: Director of Product Support A Product Support Analyst is responsible for supporting our US customers in using our healthcare EHR solutions. They provide intermediate technical direction and assistance to customers regarding the use of the products and facilitate customer support. Responsibilities include responding to technical product questions, troubleshooting/analyzing cases and classifying them into different categories, and working with Product Management & Engineering teams to rectify cases. Main Responsibilities: Develop a deep understanding of our Home Health Care and Hospice products, ensure consistent personal development and understanding of company products and services. Support our US customers by responding to cases predominantly through voice interaction, email, and tickets. Identify, investigate and diagnose any bugs and work closely with the Product and Engineering teams to rectify any cases. Develop and maintain customer relationships ensuring expectations are met, issues are resolved and satisfaction is guaranteed. Follows the ticket life cycle as defined by the process of logging the ticket with appropriate priority, categorization and documentation, as well as perform follow-up on all necessary tickets as defined in process with Customer and Development team to ensure timely closure. Understand customer requirements and translate them into user stories with clear and detailed explanations for the Product Management and Engineering teams. Support Hours: US Shift (Between 6pm to 6am IST) Requirements Any graduate or BE or MBA with good academic record 1-7 years of experience supporting enterprise systems Experience with handling international customers (Preferably US) Experience as a Business/Technical Support Analyst Excellent verbal and written communication as well as analysis skills Ability to translate product issues into tickets for engineers to work on Interpersonal and communications skills, including the ability to present and explain technical information to non-technical audiences Time-management, organization, and critical thinking skills Aptitude - ability to learn and institute new concepts Interested candidate should be willing to take up online test.

Grasko Solutions , a subsidiary of Kanrad Technologies Inc. (also known as KanTime Inc. ), is a leading technology company delivering innovative, enterprise-grade software solutions for Home Health Care providers in the United States . Grasko develops and supports the flagship product KanTime , an Enterprise Class Software used by healthcare agencies across the U.S. for managing various aspects of home health. Interview Process Shortlisted candidates will be required to undergo the following selection process: Online Assessment Test First-Level Online Interview Final Face-to-Face (F2F) Interview Please apply only if you are committed to completing all stages of the interview process. Position Overview We are seeking an experienced Full Stack Developer to join our established Bangalore development team and build our next-generation healthcare financial analytics platform. This is a cross-functional role where youll work closely with our UX team, product managers, and other stakeholders to develop a modern React/Next.js frontend with a .NET microservices backend. You will be instrumental in building scalable, cloud-native solutions that serve our 600+ healthcare agency clients with real-time financial insights. Frontend Development Collaborate closely with the UX team to implement designs and create intuitive user experiences Build responsive, performant web applications using React/Next.js following mobile-first design principles Implement complex data visualizations using modern charting libraries (Chart.js, D3.js, or similar) Create reusable component libraries with modern CSS-in-JS solutions Ensure accessibility compliance (WCAG 2.1) for healthcare applications Implement real-time data updates using WebSockets or Server-Sent Events Participate in design reviews and provide technical feedback on UX proposals Backend Development Design and develop RESTful APIs using .NET Core/.NET 6+ Build microservices architecture for multi-tenant healthcare agencies Implement data aggregation pipelines using TimescaleDB for time-series analytics Design efficient data models for MariaDB (relational) and MongoDB (document) databases Create background jobs and scheduled tasks for data processing Implement secure authentication and authorization using OAuth 2.0/JWT Develop integration points with existing KanTime EMR systems serving 600+ agencies Technical Requirements Required Skills Frontend : 3+ years with React/Next.js, TypeScript, modern CSS (CSS Modules, Styled Components) Backend : 3+ years with C#/.NET Core, RESTful API design, microservices architecture Databases : Experience with MariaDB/MySQL, MongoDB, and time-series databases (TimescaleDB preferred) Container & Orchestration : Docker, Kubernetes, Helm Version Control : Git, GitHub/GitLab Testing : Unit testing (Jest, xUnit), integration testing, E2E testing Preferred Skills Prior experience in healthcare systems is a plus Experience with multi-tenant SaaS applications supporting hundreds of clients Familiarity with event-driven architecture (Kafka, RabbitMQ) Experience with data visualization libraries beyond Chart.js Knowledge of HIPAA compliance requirements Experience with performance optimization for large datasets Experience working in distributed teams across time zones Nice to Have Healthcare Domain Knowledge Understanding of healthcare revenue cycle management Familiarity with medical billing processes and payer relationships Knowledge of home health and hospice care workflows Experience with EMR/EHR systems integration Financial Analytics Experience Experience building financial dashboards and KPI tracking systems Understanding of accounts receivable, cash flow, and revenue analysis Ability to translate complex financial data into actionable insights What Youll Work On Persona-Based Dashboards : Build role-specific dashboards for CFOs, COOs, Branch Managers, Billing Managers, and Clinical Managers Real-Time Analytics : Implement streaming analytics for financial metrics and operational KPIs across 600+ agencies Data Pipeline : Design ETL processes for aggregating data from multiple sources at scale API Gateway : Build a unified API layer for frontend consumption Multi-Tenancy : Implement secure data isolation for multiple healthcare agencies Performance Optimization : Ensure sub-second response times for complex queries across large datasets Qualifications Bachelors degree in Computer Science, Software Engineering, or related field (B.Tech/B.E. preferred) 2 to 5 years of professional software development experience Strong understanding of software design patterns and principles Excellent problem-solving and analytical skills Strong communication skills in English and ability to work with cross-functional teams Experience working with US-based clients is a plus Self-motivated with ability to work independently and manage multiple priorities