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1.0 - 5.0 years
0 - 3 Lacs
bhopal, gandhinagar, maharashtra
Work from Office
Role Overview: The Grahak Mitra is responsible for assisting customers inside the bank branch, guiding them with basic banking services, and ensuring a smooth customer experience. Responsibilities: Help customers with forms, enquiries and basic transactions Guide customers on digital banking ( ATM, UPI, Internet Banking) Ensure every walk-in customer is attended and supported Provide brochures, forms and product information Assist HNI/Priority customers with proper attention Support less tech-savvy customers in using digital banking options Direct customers to the correct counter/officer Promote alternate channels like toll-free banking, WhatsApp banking, etc. Maintain knowledge of banking p...
Posted 1 week ago
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