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1 Job openings at Graeon.ai
About Graeon.ai
Business Development Manager-Client Success

Raipur, Chhattisgarh, India

5 years

Not disclosed

On-site

Full Time

Key Responsibilities: Develop and implement effective sales strategies to achieve and exceed business targets in the IT solutions space. Identify and pursue new business opportunities through market research, cold calling, referrals, and networking within target industries. Regularly visit industrial and commercial business areas to identify potential clients and expand market reach. Build and maintain strong, long-term relationships with clients, including developing personal rapport and trust at all organizational levels. Conduct on-site client visits to understand business needs, provide consultations, and ensure continued engagement and satisfaction. Deliver tailored product presentations and demos, showcasing ERP, CRM, HRMS, and automation solutions relevant to the client’s industry. Negotiate contracts, pricing, and terms aligned with company standards and customer expectations. Work closely with internal product, marketing, and support teams to deliver complete and customized solutions. Generate client leads through satisfied customer referrals and word-of-mouth. Stay updated on market trends, competitor offerings, and sector-specific challenges in industries such as manufacturing, healthcare, textile, and automotive. Maintain accurate records of sales activities, client interactions, and pipeline progress using CRM tools. Qualifications & Skills: Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field (preferred). Experience: 2–5 years of B2B sales experience in IT solutions, especially ERP, CRM, HRMS, or automation systems. Excellent interpersonal skills with the ability to build trust and long-lasting client relationships, both professionally and personally. Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities. Confident in conducting market research, territory mapping, and direct client outreach. Ability to work independently while contributing effectively in team environments. Familiarity with CRM systems and data-driven sales reporting. Willingness to travel frequently for client meetings, area visits, and business development efforts. Show more Show less

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