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1.0 - 5.0 years
0 Lacs
haryana
On-site
Role Overview: Alike.io is seeking enthusiastic individuals with a "get-it-done" mindset to join the team as Travel Advisors. As a Travel Advisor at Alike.io, you will play a crucial role in connecting customers with their next exciting adventure. Your responsibilities will include customer consultation, travel planning, generating profitable sales, booking management, providing ongoing support, staying updated on global travel trends, managing a feedback loop, and collaborating with cross-functional teams. Key Responsibilities: - Customer Consultation: Engage with customers to understand their travel preferences, needs, and budgets. - Travel Planning: Utilize online tools to research, plan, and create personalized travel itineraries. - Generating Profitable Sales: Drive bookings by leveraging travel expertise and influencing skills, identifying up-sell and cross-sell opportunities. - Booking Management: Assist clients with booking accommodations, transportation, tours, and other travel-related services. - Ongoing Support: Provide real-time assistance to clients during their trips for a smooth and enjoyable experience. - Stay Updated: Monitor global travel trends, destination updates, travel advisories, and restrictions. - Feedback Loop: Collect and analyze traveler feedback to enhance service offerings. - Team Collaboration: Collaborate with marketing, operations, and tech teams to provide insights based on customer interactions. Qualifications Required: - At least 1 year of experience in the travel industry, specifically in a travel package sales role. - Strong knowledge of popular travel destinations, cultures, and trends. - Proven track record of meeting or exceeding travel sales targets. - Proficiency in using travel booking systems and software. - Excellent communication skills (both written and verbal) and negotiation abilities. - Ability to effectively multitask in a fast-paced environment. - Strong problem-solving skills and the capacity to handle challenging customer situations with empathy. (Note: Benefits section and any additional details about the company were omitted as they were not provided in the job description.),
Posted 3 days ago
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