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We are seeking a highly analytical and detail-oriented Business Analyst with a strong background in data science and business analytics to support and optimize our last-mile delivery operations. The ideal candidate will have hands-on experience with large datasets, strong data visualization skills, and the ability to generate actionable insights that drive operational efficiency and business performance. This role will be on a consultant basis. Mandatory Requisites: - Bachelor’s degree in Data Science, Statistics, Business Analytics or a related field. - Proficiency in data analysis tools such as Excel, SQL and visualization softwares (Metabase, Power BI). - Strong understanding of data collection, cleansing and validation techniques. - Experience working with large datasets and generating actionable insights. - Preferred: Familiarity with last-mile delivery logistics and grocery/e-commerce delivery operations. - Excellent communication skills to collaborate with cross-functional teams. - Detail-oriented with strong problem-solving abilities. - Ability to prioritize tasks in a fast-paced environment. Job Description: - Analyze business data related to last-mile delivery operations to identify trends, patterns, opportunities and gaps for improvement. - Track key performance metrics across delivery operations, customer satisfaction and operational efficiency. - Collaborate with the Data MIS team to generate, standardize and automate business reports. - Develop dashboards and visualizations that provide clear insights to stakeholders. - Work closely with relevant departments (operations, supply, risk, payroll) to understand business needs and translate them into data-driven solutions. - Provide actionable insights and recommendations to support decision-making and strategic planning. - Monitor progress of initiatives by tracking actionables and outcomes with stakeholders. - Identify gaps and inconsistencies in data and propose solutions for data quality improvement. - Ability to lead and monitor a team of relevant analysts. Key Result Areas: - Quality and depth of insights generated leading to measurable improvements in delivery efficiency. - Contribution to strategic projects by providing data-backed recommendations. - Improvement in key business metrics (delivery times, accuracy, cost per delivery etc) influenced by data analysis. - Identification and resolution of data discrepancies to maintain high data integrity. - Timely delivery of accurate and standardized reports aligned with business requirements. - Proactive tracking and follow-up of actionables with relevant teams to ensure implementation of insights. Show more Show less
As a Business Analyst – Last-Mile Operations , you will be responsible for analysing operational data to drive delivery performance improvements and support strategic initiatives across delivery networks. Key Responsibilities: Analyse large data sets related to last-mile delivery performance to identify trends, gaps and improvement opportunities. Collaborate with the MIS team to standardise and automate key operational reports and dashboards. Monitor key performance indicators (KPIs) such as delivery time, time-motion, SLA, cost per delivery and overall performance. Work cross-functionally with teams such as Operations, Supply, Risk and Payroll to understand business needs and recommend data-driven solutions. Support strategic planning by translating business questions into data models and actionable insights. Track the implementation and impact of business initiatives by monitoring actionable and outcome metrics. Identify data inconsistencies, root causes of operational inefficiencies and propose enhancements to data systems and workflows. Required Skills & Qualifications: 5-7 years of relevant experience. Preferred quick-commerce, last-mile logistics, ecommerce, foodtech or similar industry. Experience with delivery operations is a strong plus. Excellent communication and stakeholder management skills. Ability to translate complex data into meaningful insights. Strong analytical skills with proficiency in Excel and data visualisation tools.
As a Team Leader at GRAB (Grab a Grub Services Ltd) in Ajmer, you will play a vital role in overseeing day-to-day operations and managing a team of delivery personnel. Your responsibilities will include ensuring timely and accurate deliveries, resolving customer issues, and optimizing delivery routes. To excel in this role, you should have experience in logistics operations and team management. Strong leadership and communication skills are essential for effectively leading your team. The ability to multitask and prioritize in a fast-paced environment will be crucial. Problem-solving and decision-making skills are necessary to address challenges that may arise in the logistics process. Having knowledge of logistics software and systems will aid you in streamlining operations. Previous experience in the transportation or delivery industry will be advantageous. A Bachelor's degree in Business Administration, Logistics, or a related field will provide you with a solid foundation for success in this role. If you are seeking a challenging opportunity to lead a dynamic team in the rapidly growing tech-enabled last-mile logistics industry, this Team Leader position at GRAB may be the perfect fit for you.,
Company Description Grab, a subsidiary of Reliance Retail Ventures Ltd., is India's largest and fastest-growing tech-enabled last-mile logistics solution company. We cater to various businesses including restaurants, online grocers, e-commerce platforms, and more. Offering sector-agnostic logistics solutions, our vast clientele is connected to our crowdsourced network of over 100k supply fleet. Operating in over 600 cities and covering more than 13,000 pin codes, our services ensure efficient and cost-effective deliveries. Role Description This is a full-time on-site role for a Field Executive/Field Recruiter/Team Leader Operations based in Gurugram. The individual will be responsible for managing and coordinating field operations, recruiting new staff, training team members, providing excellent customer service, and troubleshooting operational issues. The role involves ensuring smooth day-to-day activities and maintaining high standards of service delivery. Qualifications Strong Analytical Skills Effective Communication abilities Experience in Troubleshooting and problem-solving Proficiency in Customer Service Experience in Training and team development Excellent organizational and leadership skills Ability to work independently and in a team Bachelor's degree in Business, Management, or related field
Company Description GRAB is India's largest and fastest-growing tech-enabled last-mile logistics solution company. It caters to businesses across various sectors including restaurants, online grocers, retail outlets, e-commerce platforms, pharmacies, and more. As a subsidiary of Reliance Retail Ventures Ltd., GRAB provides cost-effective and efficient logistics solutions using a vast supply fleet of over 100,000 riders, three-wheeler and four-wheeler vehicles, and electric bikes and vans. Operating in over 600 cities and covering more than 13,000 pin codes, GRAB ensures seamless and customizable delivery services. Role Description This is a full-time on-site role for a Field Recruiter based in Delhi, India. The Field Recruiter will be responsible for sourcing, interviewing, and hiring delivery personnel. Key tasks include visiting various locations to meet potential candidates, conducting in-person interviews, coordinating with hiring managers, and ensuring a smooth onboarding process. The Field Recruiter will also be involved in organizing recruitment drives and collaborating with local agencies to fill vacancies efficiently. Qualifications Strong skills in sourcing, interviewing, and hiring candidates Experience in coordinating with hiring managers and organizing recruitment drives Ability to conduct in-person interviews and assess candidate qualifications Excellent communication and interpersonal skills Ability to travel within the city and visit various locations for recruitment purposes Experience in the logistics or transportation industry is a plus Bachelor's degree in Human Resources, Business Administration, or related field
Company Description GRAB is India's largest and fastest-growing tech-enabled last-mile logistics solution company. It caters to businesses across various sectors including restaurants, online grocers, retail outlets, e-commerce platforms, pharmacies, and more. As a subsidiary of Reliance Retail Ventures Ltd., GRAB provides cost-effective and efficient logistics solutions using a vast supply fleet of over 100,000 riders, three-wheeler and four-wheeler vehicles, and electric bikes and vans. Operating in over 600 cities and covering more than 13,000 pin codes, GRAB ensures seamless and customizable delivery services. Role Description This is a full-time on-site role for a Field Recruiter based in Delhi, India. The Field Recruiter will be responsible for sourcing, interviewing, and hiring delivery personnel. Key tasks include visiting various locations to meet potential candidates, conducting in-person interviews, coordinating with hiring managers, and ensuring a smooth onboarding process. The Field Recruiter will also be involved in organizing recruitment drives and collaborating with local agencies to fill vacancies efficiently. Qualifications Strong skills in sourcing, interviewing, and hiring candidates Experience in coordinating with hiring managers and organizing recruitment drives Ability to conduct in-person interviews and assess candidate qualifications Excellent communication and interpersonal skills Ability to travel within the city and visit various locations for recruitment purposes Experience in the logistics or transportation industry is a plus Bachelor's degree in Human Resources, Business Administration, or related field
Minimum of 2 year hands-on experience with AWS or Azure. Select the appropriate AWS or Azure service based on compute, data, or security requirements Configure and fine-tune cloud infrastructure systems. Advanced knowledge of Linux operating systems(centos, ubuntu) Good knowledge of Linux security management ex. Iptables Should be able to write scripts to automate tasks in servers(Code deployment, Create backup, Restore backup). He must be efficient enough to manage all internet applications inclusive to DNS, RADIUS, Apache, MySQL, PHP. Taking frequent back up of data, create new storage procedures and scheduled back up. Reviewing of all the error logs and fixing it. Installing the necessary procedures and security tools. Upgrade the software installed on to the server, including upgrading virus software and code upgrades. Ability to work with Linux-friendly applications and able to troubleshoot it when the issue arises from the server. Identify and analyze the issues that hamper the performance of the system, and to work in close coordination with the product development team and recommend the solutions for the issues. Skills: System Administration, Amazon Web Services (AWS), Microsoft Windows Azure, Linux administration and DevOps
Company Description GRAB (Grab a Grub Services Ltd) is India's largest and fastest-growing tech-enabled last-mile logistics solution company. As a subsidiary of Reliance Retail Ventures Ltd, GRAB provides a variety of technology-backed logistics solutions to businesses across multiple sectors, including restaurants, online grocers, retail, e-commerce platforms, pharmacies, and more. With a crowdsourced network of over 100,000 supply fleet and an expansive fleet network of riders, three-wheeler/four-wheeler vehicles, and electric bikes/vans, GRAB caters to over 600 cities, covering more than 13,000 pin codes in India. Role Description This is a full-time, on-site role located in Indore for an Operation Supervisor at GRAB. The Operation Supervisor will be responsible for overseeing day-to-day operations, managing the supply fleet, ensuring timely pickups and deliveries, and maintaining operational efficiency. The role also entails problem-solving, team coordination, and tracking performance metrics to meet business goals. Qualifications Supervisory skills and Operations Management experience Strong Analytical skills Excellent Communication skills Ability to work independently and manage a team Experience in the logistics or related industry is a plus Bachelor's degree in Business Management, Operations, or related field