Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
8.0 - 12.0 years
0 Lacs
delhi
On-site
As a Manager Customer Support, you will be responsible for leading the customer support operations for GPS and telematics hardware. Your key responsibilities will include: - Managing a team of support executives and field engineers to ensure SLA-bound resolution of customer complaints. - Monitoring and analyzing support KPIs like device uptime, response time, first-time resolution, and customer satisfaction (CSAT). - Acting as a liaison between customers and internal teams (R&D, production, software development) to resolve product issues and suggest enhancements. - Overseeing the onboarding and training of customers, channel partners, and dealers on device functionality, mobile/web platforms...
Posted 3 months ago
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
174558 Jobs | Dublin
Wipro
55192 Jobs | Bengaluru
EY
44116 Jobs | London
Accenture in India
37169 Jobs | Dublin 2
Turing
30851 Jobs | San Francisco
Uplers
30086 Jobs | Ahmedabad
IBM
27225 Jobs | Armonk
Capgemini
23907 Jobs | Paris,France
Accenture services Pvt Ltd
23788 Jobs |
Infosys
23603 Jobs | Bangalore,Karnataka