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2.0 - 6.0 years
0 Lacs
punjab
On-site
Job Description: Candidates applying for the position should have excellent English communication skills. Basic computer knowledge and operational skills are a prerequisite for this role. The job entails working night shifts, and candidates should be comfortable with this schedule. Responsibilities include upselling service plans and software to US clients through chat or calls. Additionally, candidates will be required to troubleshoot, analyze, and resolve technical issues related to MS Office Suite, Windows OS, laptops, desktops, emails, routers, printers, and security cameras. Position Available: We are currently looking to hire experienced candidates for the US technical support and sales process. Job Summary: Position: Customer Support Executive - Strong English communication skills - Proficiency in handling customers - Experience in technical sales is preferred - Prior experience with smart speakers, email support, extenders/routers, GPS systems, etc., is desirable Work Schedule: - Night shifts, 6 days a week - Sundays are designated as a fixed day off Job Type: Full-time, Walk-In Interviews Welcome Requirement: 1. Excellent English communication skills 2. Basic computer knowledge (Operational Skills) 3. Comfortable working Night Shifts 4. Ability to upsell service plans/software to US clients through chat or calls 5. Proficiency in troubleshooting and resolving technical issues involving various technologies We are urgently hiring experienced professionals for the US technical support and sales process. The job involves working as a Customer Support Executive with responsibilities including communicating effectively in English, handling customers efficiently, and utilizing technical sales skills. Candidates should have experience with smart speakers, email support, extenders/routers, GPS systems, etc. The work schedule comprises night shifts for 6 days a week with Sundays off. This is a full-time position with walk-in interviews welcome.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
Are you passionate about sustainable transportation and driven to optimize fleet operations GrEL, a leading provider of electric cab services in Pune, is looking for a highly motivated Hub Supervisor to join our dynamic team. As a Hub Supervisor, you will play a crucial role in ensuring our fleet of electric cabs operates smoothly and efficiently. Your responsibilities will include overseeing daily operations, collaborating with drivers and the maintenance team, and driving continuous improvement to enhance customer satisfaction. You will work closely with the Fleet Manager to manage all aspects of our electric cab fleet, including scheduling, dispatching, routing, and tracking. Additionally, you will ensure that our vehicles are maintained to the highest standards by coordinating with the maintenance department and ensuring timely servicing and repairs. Monitoring and analyzing key fleet data such as fuel consumption, mileage, driver performance, and customer feedback will be part of your responsibilities. You will generate reports and provide insights to the Fleet Manager based on your analysis. Furthermore, you will ensure that all drivers are properly trained, licensed, and compliant with company policies and procedures. Handling customer inquiries, complaints, and issues related to cab fleet operations will also be a key aspect of your role. As a Hub Supervisor, you will assist in developing and implementing new initiatives and strategies to improve fleet efficiency, safety, and profitability. Your ability to communicate effectively, lead a team, and make sound decisions will be essential in this role. The ideal candidate will have a Bachelor's degree in any field, excellent communication skills, strong analytical abilities, and proficiency in MS Office, fleet management software, and GPS systems. Knowledge of the cab industry, market trends, and customer needs will be advantageous. The ability to work under pressure, manage multiple tasks, and meet deadlines is also required. Location: Pune CTC: Up to 3.5 LPA Ready to contribute to a greener future and make a real impact Send your resume to careers@grelcabs.com and kashinath.vijapure@grelcabs.com today!,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Dispatcher, your primary responsibility will be to create and manage daily schedules for drivers, service technicians, or other personnel. You will be tasked with dispatching them to specific locations or assignments, considering factors like delivery windows, routes, and customer requirements. Utilizing route optimization software and local knowledge, you will plan the most efficient routes for drivers, taking into account traffic conditions, road closures, and weather. Constant communication with drivers and field personnel is essential in this role. You will provide real-time updates, address issues, respond to inquiries or concerns, and maintain accurate records of all communications. Interacting with customers to provide updates on delivery or service status, addressing inquiries, and promptly resolving any issues or complaints in a professional manner will also be part of your responsibilities. In the event of transportation issues such as delays, accidents, or breakdowns, you must act quickly to resolve them. Coordinating solutions and communicating with relevant parties will be crucial. Detailed record-keeping of dispatch activities, schedules, routes, and driver or technician performance is necessary for reporting and analysis purposes. Ensuring compliance with federal and state regulations, including hours-of-service rules for drivers, vehicle weight restrictions, and industry-specific regulations is vital. Promoting and enforcing safety protocols and regulations to guarantee the safety of drivers and field personnel, as well as implementing and adhering to company safety policies, are key aspects of this role. Proficiency in dispatching software, technology tools, GPS systems, and route optimization software is often required. You should be prepared to handle emergency situations such as accidents, breakdowns, or other unexpected events and coordinate emergency services if necessary. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule involves night shifts on Monday to Friday in a US shift setting, with the work location being in person.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Dispatch Coordinator, your primary responsibility will be to create and manage daily schedules for drivers, service technicians, or other personnel. You will be tasked with dispatching them to specific locations or assignments, considering factors such as delivery windows, routes, and customer requirements. Utilizing route optimization software and local knowledge, you will plan the most efficient routes for drivers, taking into account variables like traffic conditions, road closures, and weather. Constant communication with drivers and field personnel will be essential. You will provide real-time updates, address issues promptly, and respond to inquiries or concerns. Maintaining accurate records of all communications is crucial for effective coordination. Interacting with customers to provide timely updates on delivery or service status, addressing inquiries, and resolving any issues or complaints professionally will be part of your daily routine. In the event of transportation issues such as delays, accidents, or breakdowns, you will need to act quickly to resolve these matters, coordinating solutions and communicating with relevant parties. Your role will also involve maintaining detailed records of dispatch activities, including schedules, routes, and the performance of drivers or technicians. Ensuring compliance with federal and state regulations, safety protocols, and company policies is paramount for smooth operations. Proficiency in dispatching software, GPS systems, and route optimization software is essential for efficient operations. You must be prepared to handle emergency situations, coordinating emergency services if required. This is a full-time, permanent position with benefits including health insurance and Provident Fund. The work schedule will be Monday to Friday, with night shifts and US shifts. The work location is in person.,
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Tiruchirapalli
Work from Office
Any degree/Bachelor's degree in Geospatial Science, Geomatics, Remote Sensing, or a related field. Minimum of 6 months of practical experience in LiDAR data collection, processing, and analysis. Proficiency in LiDAR software and tools (e.g., TerraScan, LAStools, ArcGIS, Microstation). Strong understanding of LiDAR technology, principles, and applications. Solid problem-solving and analytical skills. Excellent attention to detail and data accuracy. Effective communication and teamwork abilities. Knowledge of GPS and GNSS systems is a plus. Contact : 99381013517 Ping to : aneesa@dsmsoft.com For more details: www.dsmsoft.com
Posted 2 months ago
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