13 Governance Processes Jobs

The Senior ITSM CMDB is responsible for maintaining CMDB and should actively be involved in the day-to-day update of the Configuration Items in CMDB. As part of the Global Operational Readiness team, you will actively engage and collaborate in the onboarding of new services with stakeholders. Your main responsibilities will include: - Addition, update, and maintenance of the Configuration Item (CI) types, CI attributes, and CI relationships in the CMDB. - Defining and documenting processes and procedures for creating and maintaining CIs and CI data. - Execution and continuous improvement of the IT Configuration Management framework, including governance, control, standards, processes, procedures, policies, and communications. - Working with CI Data Owners and stakeholders to ensure the quality of CMDB data and the up-to-date status of all CIs. - Managing continuous improvement of automation and maintenance of non-discoverable CI attributes. - Defining, implementing, and improving CI data governance processes when necessary. - Ensuring that CI data is managed using approved processes. - Experience with ServiceNow CMDB and its support for other ITSM processes (e.g., Incident, Problem, Change, and Asset Management). - Experience in defining and documenting governance processes and procedures and ensuring their compliance. - Managing the design, development, and implementation of process and/or CMDB enhancements. - Power BI experience and reporting. - Team handling. Desired Skills: - Able to influence and convince peers to support and comply with the Configuration Management process. - Exposure to tools other than SNOW. - Willingness to learn new skills. - A team player who collaborates effectively with others. - Ability to work in a complex, fast-paced, multi-client environment. - Self-starter who takes the initiative to achieve goals and objectives. - Excellent verbal and written communication skills. - ITIL v3 Foundation Level Certification or higher.,

As an Internal Auditor, you will be responsible for conducting an independent and objective assessment of an organization's risk management, internal control, and governance processes. Your role is vital in ensuring compliance with laws and regulations, protecting assets, and enhancing operational efficiency. Your duties will include auditing routine service job orders, mobile service job orders, cancelled job orders, parts issued to After Sales and B&P, consumables in After Sales and B&P, as well as auditing stock in Sales and After Sales departments. This is a full-time, permanent position suitable for freshers. You will be entitled to benefits such as cell phone reimbursement, health insurance, leave encashment, life insurance, and provident fund. The work schedule is during the day shift with a yearly bonus provided based on performance. The ideal candidate should have at least 1 year of total work experience. The work location is in-person, providing you with the opportunity to directly engage with the organization's operations and processes.,

As a Healthcare Business Analyst at PENNEP, you will utilize your expertise in the healthcare industry and your knowledge of information technology and software development principles to collaborate with business stakeholders and technical teams. Your primary responsibility will involve gathering, documenting, and analyzing requirements for various technology projects within the healthcare domain. You will play an essential role in interpreting healthcare business needs by collecting, analyzing, and validating technical and functional requirements for healthcare IT systems. Collaborating with healthcare stakeholders, including end-users, managers, executives, subject matter experts, and other relevant parties, will be crucial to ensuring that requirements are clearly defined and well-documented. Your duties will include managing project stakeholders, timelines, priorities, risks, and dependencies, as well as overseeing project and product backlogs. Additionally, you will participate in requirements analysis and verification sessions, development sessions, and design reviews to guarantee that the design aligns with user requirements. As a key member of the team, you will facilitate various meetings, assist implementation and design teams with requirement clarifications, and provide demo sessions to project stakeholders. You will manage client feedback, implement end-user test plans, troubleshoot system issues, and ensure healthcare data quality, integrity, and security. Requirements for this role include having at least 3 years of experience in healthcare data analysis, reporting, and business intelligence, along with a solid understanding of healthcare industry standards, regulations, and best practices. Proficiency in healthcare data analysis tools and software, exceptional communication skills, strong analytical abilities, and the capacity to work both independently and collaboratively are essential. While not mandatory, familiarity with Atlassian tools like Jira and Confluence, as well as proficiency in the Microsoft Office suite of products, would be advantageous. A Bachelor's degree in Healthcare Administration, Business Administration, or a related field is required for this full-time position, which offers both office-based and remote work arrangements.,

Technology Risk and Governance Professional Lead and act as SPOC for the Internal and External audits as part of Information Technology function. Provide clarity to IT stakeholders pertaining to requirements/queries raised by auditor wherever required. Ensure timely submission of data to auditors Ensure appropriate management responses provided along with reasonable and achievable timelines for the observations Publish progress tracker and ensure timely completion of audit as per plan Lead or conduct regular assessments of IT processes and systems to identify areas for improvement (In terms of security and compliance) which are identified as part of Assurance program. Ensure closure of open findings with technology leaders and auditors Create awareness among IT teams for Audits, compliance and legal requirements Prepare IT audit Assurance program in collaboration with Risk, Security and Compliance Team considering Design and implementation of IT Controls Skills Required: Min 4-12 years of Work Experience as Internal Auditor/GRC team Knowledge of Internal controls, auditing standards and statutory compliance (RBI, UIDAI, NCIIPC regulations) Sound understanding of Banking/Fintech industry and frameworks such as COSO, COBIT Ability to add value and improve operations by bringing a systematic approach to the effectiveness of Risk management, control and governance processes Certification ISO 27001/CISA or equivalent Certification

As an Auditor/Lead Auditor, you will be responsible for conducting and reporting on IT systems, IT process, and cyber security-related audits. Your role will involve planning, executing, and managing IT audits to evaluate and improve the effectiveness of risk management, internal controls, and governance processes within the organization. You will play a critical role in ensuring the quality, effectiveness, and efficiency of our IT systems and processes through comprehensive audit practices. You will work closely with various stakeholders to communicate audit findings, prepare and present audit reports, and make recommendations for improvements. Additionally, you will be responsible for identifying control gaps, developing risk management strategies, and collaborating with internal teams to implement necessary actions based on audit observations. Key responsibilities include: - Planning, executing, and managing IT audits based on the approved annual audit plan - Conducting systems and process walkthroughs and creating risk and control matrices - Ensuring compliance with internal control procedures and identifying opportunities for improvement - Documenting audit results in accordance with standard operating procedures - Managing co-sourced IT audit partners and audits where deployed - Collaborating with stakeholders to develop and implement risk management strategies - Traveling to different sites/offices for audit purposes as required - Interacting with other functions/process owners and staying updated on industry developments To be successful in this role, you should have: Qualifications: - Bachelor's degree in IT/Computer Science; CISA certification preferred - Minimum 5-6 years of IT audit experience, including IT security audits - Prior experience in risk-based IT audits - Relevant certifications related to Information Technology Systems Audit Functional Competencies: - Knowledge and experience of IT environment and key risks in IT processes and technology - Proficiency in IT process audits and technical audits - Experience in conducting complex IT security audits, information security audits, and cyber security audits Behavioral Competencies: - Strong team player with good interpersonal skills - Passionate and dedicated to work - Detail-oriented and fast learner - Excellent analytical, problem-solving, and critical-thinking skills - Strong verbal and written communication skills - Uphold strong ethical standards and commitment to confidentiality This is a full-time position with a day shift schedule based in Hosur, Tamil Nadu. Reliable commuting or planning to relocate before starting work is required. You should have at least 5 years of experience in IT auditing.,

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions. You will be responsible for eliciting and documenting comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility. Your role will involve translating complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability. Conducting in-depth data analysis and interpretation to identify trends, gaps, and opportunities will be crucial in providing actionable insights that support decision-making and key business initiatives. Collaboration with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy is an essential aspect of the role. Continuously enhancing your technical knowledge and staying current with industry trends will be necessary to ensure the application of best practices and innovative solutions to address evolving business needs. You will also analyze EMEA Acceptance Testing team business processes for AI/automation adoption, document business requirements, collaborate with engineering teams, and road-test solutions in UAT environments. Defining automation stories based on high-level requirements, working with engineering to provide inputs for sprints/dev cycles, and analyzing user asks to rationalize requirements for ease of coding and maximum automation value are key responsibilities. Required qualifications, capabilities, and skills: - 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field - Proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making - Ability to be an active contributor in Requirement Elaboration Sessions - Ability to bridge between product managers, businesses, operations, and the software development team - Ability to create and review E2E Test Requirements (Positive and Negative) for full coverage, including testable Acceptance Criteria - Good Agile Product owner skills including usage of JIRA, Confluence - Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards - Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences. Ability to write a test strategy and define a test plan - Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives Preferred qualifications, capabilities, and skills: - Knowledge and understanding of the Software Development Life Cycle - Experience of agile methodologies,

The role you will take on involves being accountable for delivering and supporting a flexible risk-based audit plan that provides independent assurance and opinions with a significant impact. You will engage with Functional Heads across the department to lead, resource, and agree on audit engagements, audit universe, and risk assessments with a one IA team approach. It is essential to define and maintain the audit universe capable of informing and supporting the annual plan, as well as reviewing all audit deliverables for coverage, quality, and positioning. Your responsibility will extend to producing and contributing to entity reports and opinions that successfully influence executive management to manage risk prudently within the Company's/Board risk appetite. Additionally, you will ensure effective continuous monitoring is undertaken to support entity assurance and planning, delivering periodic opinions to divisions and entities as required. Championing and directing audit methodology for quality audit execution will be key, along with ensuring that all engagements comply with the audit methodology and leverage the available tools. You must ensure that the strategic and operational risks across your business entity are well-understood to develop and deliver an appropriate audit plan. Furthermore, efficient delivery of the Audit Plan and ensuring engagements across your business entity are delivered within budget and on time are crucial for maximizing productivity of resources to deliver audit assurance. Your role also involves aligning assurance coverage across IA, working as one team, and aligning work with other assurance providers/audit partners, handling the proactive identification and effective management and/or escalation of conduct risk to deliver key customer outcomes. To succeed in this role, you must manage day-to-day activities within risk appetite and exhibit risk practices and behaviors consistent with a risk culture where risk is an integral part of the way work is conducted and perceived. The required skills include knowledge about relevant business areas/products and related risks within complex financial services organizations, understanding regulatory requirements related to business areas/products and the Audit Function, a good grasp of Risk Management, The Control Framework, and Governance Processes to identify any control weaknesses and provide ongoing assurance. Displaying behaviors in line with Our Standards is essential, along with a minimum of 3 years of experience in internal audit and control. A professional qualification as a Chartered Accountant, preferably with CIA, CISA qualification, is desired to excel in this role. Joining us will offer a collaborative, output-driven program that fosters cohesiveness across businesses through technology. It presents an opportunity to enhance the average revenue per use by increasing cross-sell opportunities, receive solid 360 feedback from your peer teams on your support of their goals, and earn respect from your peers and manager. If you are the right fit, we believe in creating wealth for you. With over 500 million registered users, 21 million merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit for deserving consumers & merchants, and we are committed to this goal. India's largest digital lending story is unfolding here, offering you the opportunity to be a part of this exciting journey!,

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We're currently looking for a high caliber professional to join our team as Officer, Quality Assurance, Monitoring & Testing Specialist (C05) - PUNE based in Pune, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. In this role, you're expected to: The Operational Risk Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in-depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business, and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess the applicability of similar experiences and evaluate options under circumstances not covered by procedures. As a successful candidate, you'd ideally have the following skills and exposure: - Participates in the application of operational risk policies, technology, and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. - Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. - Provides governance and oversight may include (not limited to) technology operational risk, risk, for example. - Tracks and resolves risk issues. - Identifies system or process weaknesses, proposing resolutions that will mitigate the exposure and increase processing efficiency. - Integrates other control functions to ensure all risks are fully scrutinized. - Identifies risks that cross the businesses and organizing cross-functional solutions. - Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency. - Excellent written and verbal communication skills. - Ability to perform under pressure. - Ability to manage multiple tasks and priorities. - Ability to function independently. - Proficient in MS Office Word, Excel, and PowerPoint applications. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today.,

The role of an Internal Audit Manager is crucial in ensuring the delivery of a flexible risk-based audit plan that provides independent assurance and impactful opinions. You will engage with Functional Heads to lead, resource, and agree on audit engagements, audit universe, and risk assessments with a unified team approach. Your responsibilities include defining and maintaining the audit universe, producing entity reports that influence executive management to manage risk prudently, and ensuring effective continuous monitoring for entity assurance and planning. As an Internal Audit Manager, you will champion audit methodology for quality execution, align assurance coverage, and manage strategic and operational risks across your business entity effectively. To succeed in this role, you must manage day-to-day activities within the risk appetite, have a good understanding of relevant business areas, products, regulatory requirements, risk management, control framework, and governance processes. It is essential to display behaviors in line with established standards and have a minimum of 3 years of experience in internal audit and control. A professional qualification such as Chartered Accountant, preferably with CIA or CISA certification, is required. Joining our team means being a part of a collaborative and output-driven program that fosters cohesiveness across businesses through technology. You will have the opportunity to contribute to increasing cross-sell opportunities, receive constructive feedback from your peers on supporting their goals, and earn respect through your dedication and performance. We believe in creating wealth for the right fit and offer a unique opportunity to be part of India's largest digital lending story with over 500 million registered users and 21 million merchants. Join us and be a part of democratizing credit for deserving consumers and merchants.,

You will be responsible for delivering and supporting a flexible risk-based audit plan that provides independent assurance and opinions with impact. Engage with Functional Heads across the department to lead, resource, and agree on audit engagements, audit universe, and risk assessments with a one IA team approach. Define and maintain the audit universe capable of informing and supporting the annual plan, and review all audit deliverables for coverage, quality, and positioning. Produce and contribute to entity reports and opinions that successfully influence executive management to manage risk prudently within the Company's/Board risk appetite. Ensure effective continuous monitoring is undertaken in support of entity assurance & planning to input to and deliver periodic opinions to divisions and entities as required. Champion and direct audit methodology for quality audit execution and ensure that all engagements comply with the audit methodology and leverage the tools available. Ensure that the strategic and operational risks across your business entity are sufficiently understood to build and deliver an appropriate audit plan. Ensure the production of effective engagement reports across your business entity that influence business managers to manage risk prudently within their risk appetite. Ensure efficient delivery of the Audit Plan and that engagements across your business entity are delivered to budget and on time, ensuring maximum productivity of your resources to deliver audit assurance. Align assurance coverage across IA and work as one team, aligning work to other assurance providers/audit partners, handle the proactive identification and effective management and/or escalation of conduct risk to deliver key customer outcomes. Manage day-to-day activities within risk appetite and display risk practices and behaviors consistent with a risk culture where risk is simply part of the way we work and think. You should have knowledge about the relevant business areas/products and related risks within complex financial services organizations. Understand the regulatory requirements relating to the business areas/products and the Audit Function. Have a good understanding of Risk Management, The Control Framework, and Governance Processes to identify any control weaknesses and provide ongoing assurance. Display behaviors in line with Our Standards. Minimum 3 years of experience in internal audit and control. Professional Qualification: Chartered Accountant, preferably with CIA, CISA qualification. If you are the right fit, we believe in creating wealth for you. With over 500 million registered users, 21 million+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants, and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!,

At Kodo, we believe that managing a fast-growing company's finances and operations shouldn't feel like a juggling act. That's why we offer a single platform to streamline all purchase processes for businesses, providing them with everything they need to save time, cut costs, and scale easily. Trusted by companies such as Cars24, Mensa Brands, Zetwerk, and many more, Kodo transforms financial chaos into clarity. Our teams are empowered with flexible corporate processes while integrating effortlessly with their ERPs for real-time insights. We have raised $14M from investors such as Y Combinator, Brex, and other global investors. Our mission is to simplify the CFO stack for fast-growing businesses. We believe in creating exceptional products for our customers, an enriching environment for our team, and a solid business that grows profitably. What you'll be doing: - Ensure that our applications and environments are stable, scalable, secure, and performing as expected. - Proactively engage and work in alignment with cross-functional colleagues to understand their requirements, contributing to and providing suitable supporting solutions. - Develop and introduce systems to aid and facilitate rapid growth, including implementation of deployment policies, designing and implementing new procedures, configuration management, and planning of patches and capacity upgrades. - Ensure suitable levels of monitoring and alerting are in place to keep engineers aware of issues. - Establish runbooks and procedures to minimize outages, jumping in before users notice issues and automating processes for the future. - Automate tasks to ensure nothing is done manually in production. - Identify and mitigate reliability and security risks, preparing for peak times, DDoS attacks, and potential errors. - Troubleshoot issues across the entire stack - hardware, software, applications, and network. - Manage individual project priorities, deadlines, and deliverables as part of a self-organizing team. - Continuously learn and exchange knowledge by conducting code reviews, participating in retrospectives, and staying updated with new insights. You Must Have: - 2+ years of extensive experience in Linux server administration, including patching, packaging, performance tuning, networking, user management, and security. - 2+ years of implementing systems that are highly available, secure, scalable, and self-healing on the Azure cloud platform. - Strong understanding of networking, especially in cloud environments. - Prior experience implementing industry-standard security best practices, including those recommended by Azure. - Proficiency in Bash and any high-level scripting language. - Proficiency in Infrastructure as Code and Infrastructure Testing, preferably using Pulumi. - Hands-on experience in building and administering VMs and Containers using tools such as Docker/Kubernetes. - Excellent communication skills, both spoken and written, with the ability to articulate technical problems and projects to stakeholders. Extra credits for: - Experience with serverless infrastructure and Azure infra. - Experience in governance processes and compliance validation, especially for financial services. - Experience working in product startups. - Experience in administering and scaling PostgreSQL.,

As the Pricing Strategy Lead for large, complex IT deals, you will be responsible for developing and implementing pricing strategies to ensure competitive and sustainable margins. You will collaborate with legal, finance, and delivery teams to conduct contract reviews, ensuring commercial viability and compliance. Your role will involve driving governance processes for pricing submissions, approvals, and risk mitigation protocols. You will have the opportunity to implement and manage new-age pricing models such as Outcome-Based Pricing, ARC/RRC, and Gain Share Models. Additionally, you will be tasked with developing and automating pricing and reporting dashboards using Python or other advanced reporting tools. Working closely with sales, solutioning, and finance teams, you will create compelling commercial proposals to drive business growth. As a mentor and leader, you will oversee a team of pricing analysts and managers, guiding them in their roles and responsibilities. Your expertise will be vital in continuously improving pricing frameworks to align with market trends and internal strategies within the IT/Tech industry. To excel in this role, you should possess an MBA in Finance, CA, or ICWA, with a preference for a combination of finance and technology exposure. You should have a minimum of 8-10 years of hands-on pricing experience in the IT/Tech industry, particularly in large deal and strategic pricing. Proficiency in Python and/or advanced reporting tools such as Power BI and Tableau is essential. Your strong verbal and written communication skills will be crucial in managing stakeholders across global teams. You should also demonstrate a track record of leadership, mentoring junior professionals, and driving cross-functional initiatives. Desired attributes include being a strategic thinker, having a solution-oriented mindset, the ability to simplify complex pricing structures for executive-level stakeholders, keen attention to detail, and strong analytical acumen. This role requires someone who is comfortable working in a fast-paced, evolving environment with multiple priorities. If you are a dynamic pricing professional looking to make a significant impact in the IT/Tech industry, we invite you to apply for this challenging and rewarding position.,

Are you ready to make a significant impact at Mondelz International by joining our mission to lead the future of snacking and ensuring that it matters As part of Mondelz International Digital Services, you will take on a leadership role within a specific discipline, collaborating with various departments such as sales, finance, marketing, customer service, logistics, procurement, and HR. Your role will be crucial in delivering top-notch service and creating value for clients, always striving for operational excellence. In this position, you will play a key role in ensuring that processes are well-understood and effectively implemented. Your responsibilities will include closely monitoring actions and issues to ensure timely resolution, overseeing service provision and measurement, managing vendors and contracts, offering suggestions to enhance the experience strategy, ensuring value delivery through performance metrics and analysis, and working with stakeholders to achieve operational excellence and continuous improvement for customer-focused service delivery. To excel in this role, you should possess a strong desire to drive your future and advance your career. Your experience and expertise should encompass working in a project-driven organization, managing diverse stakeholders, having in-depth knowledge in your specific discipline, understanding change management and governance processes, effective communication and influencing skills, solid presentation abilities, experience in compliance and controls (including audits or compliance-focused programs), and the ability to adapt and thrive in a dynamic environment by utilizing initiative and personal resourcefulness. As a key ingredient to our success at Mondelz International, you will be responsible for overseeing rewards and performance, collaborating with People Leads and business leaders to shape the development of frameworks and toolkits. Your deep expertise, combined with a comprehensive understanding of business and market practices, will be instrumental in designing, building, and continuously enhancing effective solutions for the business. This role is part of the newly transformed HR function within Mondelez Business Services (MBS), supporting the business across various HR activities from Hire to Retire (HTR). MBS plays a pivotal role in driving the HR strategy to achieve top-tier financial performance and creating a great workplace through a focus on Talent, Leadership, Culture, and Organizational Capabilities. As the Compensation Team Lead, you will provide leadership and direction to the Compensation Analyst team, overseeing PD Evaluation, Salary Survey participation, YE Planning activities, and Compensation Program administration for a specific sub-region or business units. Your responsibilities will include driving day-to-day operations, managing communication with business units, implementing annual compensation programs, conducting market surveys, analyzing results, recommending adjustments to wage structures, developing salary grade criteria, managing compensation projects, and collaborating with Rewards COEs on business unit agendas. To thrive in this role, you should hold an MBA in HR or equivalent qualification, possess 5-8 years of experience with a minimum of 3 years of relevant experience, demonstrate expertise in job evaluation, salary surveys, market pricing, and salary range analysis, have experience in project management and vendor relationships, exhibit strong interpersonal and communication skills, show proficiency in dealing with various management levels and cultures, and display a high level of integrity, dependability, and results-orientation. If you are ready to drive your future, accelerate your career, and bring your expertise to a dynamic and innovative environment at Mondelz International, this opportunity as the My Rewards Lead - India-JANZ could be the perfect match for you.,