6 Governance Framework Jobs

Hiring GRC Consultant : MNC Client : Mumbai (Powai Location). Required Experience: 3+Years Notice Period: Immediate -1week Skills Required: Strong in GRC (Governance, Risk, and Compliance). Strong in ISO 27001, NIST, and Indian regulatory frameworks.

Looking for an Immediate joiner ITSM & Platform Architecture Leadership: Architect and lead the design and implementation of comprehensive ServiceNow ITSM solutions, including Incident, Problem, Change, Service Catalog, Knowledge, and Service Portal. Develop and maintain the overarching ServiceNow platform architecture, ensuring its stability, scalability, performance, and security as the foundation for all modules. Define and enforce technical standards, guidelines, and best practices for both ITSM and the ServiceNow platform. Drive strategic decisions regarding platform upgrades, module adoption, and integration strategies. Cross-Module Solution Design & Integration: Leverage your expertise in other ServiceNow modules (e.g., IT Operations Management (ITOM), Customer Service Management (CSM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC)) to design integrated solutions that extend beyond traditional ITSM. Architect seamless integrations between ITSM and other ServiceNow modules, as well as external enterprise systems. Identify opportunities to optimize business processes by strategically utilizing the interconnectedness of various ServiceNow modules. Platform Governance & Optimization: Establish and enforce robust ServiceNow platform governance policies and procedures to ensure consistency and maintainability across all modules. Proactively manage platform health, performance, and capacity, implementing optimization strategies as needed. Oversee data architecture, integrity, and security within the ServiceNow environment, considering the implications across all modules. Manage user roles, permissions, and access controls, ensuring appropriate segregation of duties and data protection. Technical Leadership & Mentorship: Provide technical leadership and guidance to ServiceNow developers, administrators, and other technical resources working across different modules. Mentor and coach junior team members, fostering their growth and expertise in the ServiceNow platform. Participate in code reviews and ensure adherence to development best practices across all ServiceNow initiatives. Stakeholder Collaboration & Communication: Collaborate effectively with stakeholders from IT, business units, and other departments to understand their requirements and translate them into comprehensive ServiceNow solutions leveraging multiple modules. Communicate complex technical concepts clearly and concisely to both technical and non-technical audiences. Present architectural designs, solution proposals, and strategic recommendations to stakeholders and leadership. Continuous Learning & Innovation: Stay abreast of the latest ServiceNow releases, features, and industry trends across all relevant modules. Proactively identify opportunities to leverage new ServiceNow capabilities to drive innovation and improve business outcomes. Contribute to the development of the ServiceNow roadmap and strategic vision for the organization.

Assistant Vice President - Strategic Initiatives, Banca Base Location : Chandigarh JOB SUMMARY: Helping better execute the Sales Management Process in the mapped circle / zone Driving various key strategic initiatives which are focused toward enhancing the quality of our sales teams communication with our partner & customers. Helping leverage the digital tools, capability sessions and process improvements by our teams to ensure we are the first choice to our partner and customer. Responsible for managing the relationship for the channel with key stake holders at the the private Bank Circle office as the nodal point, involving key strategic decisions and planning periodic intervention at the banks end for the Life insurance business Undertake execution of key projects on delivery strategies. Be a change catalyst Key Responsibilities/ Key Deliverables: Execution Excellence Responsible for ensuring adherence to the defined sales choreography across the hierarchy Conduct joint reviews along with field sales leadership on adherence to mSMART benchmarks across roles Build and implement rhythms of governance with central office stakeholders across segments Undertake sessions across RA and CM Teams in the circle to create awareness and drive adoption Execution of all central strategic initiatives jointly in association with field leadership Custodian for driving channel objective across key priority areas Protection / Riders / Annuity tall Change Management across new processes/management objectives Employee Success Ensuring learning interventions are being executed across RAs / CMs Collaborate with the training Team to ensure RA M1-M6 learning journey is executed for new Ras Enable facilitation of CATALYST programs for supervisors Drive conduct of incentive planning activity through the SAMPAN CALCULATOR by supervisiors across Ras Relationship Management Nodal point of contact for the channel partner for Business relationship management & Ongoing business support engagement with central teams and vertical teams Build and implement rhythms of governance with Central office stakeholders across segments Create ongoing dashboards and intelligence to highlight business performance and areas of improvement across key business vectors Prepare periodic presentations on business progress with insights on opportunities for improvement Building business intelligence through Analytics & environment scan Enabling sustained initiatives and short-term tactical interventions for business augmentation Resolve Business Partner queries within the stipulated time Channel Enablement & Strategic Initiatives Preparation of Review and Field presentations Manage KRA for Business Partner Drive and implement new initiatives by working closely with the Circle Head Measures of Success: Minimum 90% adherence of circle teams to SMP benchmarks Achievement of targeted sales growth and OA Share from managed circle Achievement of RAs Meeting Plan objective RA Attrition Target betterment Meeting of key priority objectives from assigned circle Protection / Riders / Annuity Consistency, Accuracy & TAT adherence as per the activity Work as per Projects and initiative timelines Process improvements Quality of Reports conceptualized under the performance framework Seamless change management Job Specifications: Management postgraduate from Tier 1 B Schools with 3-4 years of experience The incumbent should be currently working in strategy development or Sales Execution role (Desirable) Experience in translating strategy into delivery through plans, programs, people and culture Highly analytical and comfortable working with complex data sets Detailed understanding of financial forecast & modelling built around multiple assumptions/variables Play a challenger role and maintain independence while supporting channel strategies at the same time Ability to communicate effectively, connect and inspire colleagues at all levels of the organization Sharp prioritization and delegation while working with multiple priorities Managing ambiguity and change

Role & responsibilities Deliver and present control evidence to internal and external auditors. Contribute to the planning and exertion of Audit findings remediation. Control evidence quality analysis. Work among various teams within the Identity and Access Management (IAM) department to validate, analyze and articulate user access controls. Develop automated capabilities that support control monitoring, evidence gathering and reporting. Qualifications Experience as an Internal Auditor is preferred Proficiency in scripting and programming languages (e.g., Python, Java, PowerShell, SQL, etc.) is preferred Hands-on experience with Identity Governance tools such as Saviynt, Aveksa, or Active Directory preferred Experience in data analytics and/or data mining Proficiency in Excel Basic experience working in the fields of Identity and Access Management and Privileged Access Management

Key Responsibilities: Governance Framework Implementation: Develop, implement, and monitor the governance framework for the BPO operations. Ensure that all operations are compliant with industry standards, regulations, and organizational policies. Ensure adherence to contractual SLAs and KPIs with clients. Policy and Procedure Management: Lead the creation, review, and enforcement of operational policies and procedures to maintain consistency and compliance. Regularly audit processes to ensure proper governance, risk management, and compliance controls are being adhered to. Address any gaps identified in the governance processes and ensure corrective actions are taken. Risk Management: Proactively identify and assess operational risks within the BPO environment. Design and implement strategies to mitigate risks, ensuring minimal disruption to operations. Lead incident management protocols and ensure appropriate actions are taken to resolve issues promptly. Stakeholder Engagement: Maintain effective communication with senior leadership and stakeholders regarding governance performance, compliance reports, and risk assessments. Act as a liaison between clients and internal teams to ensure governance policies are communicated, understood, and implemented correctly. Performance Reporting: Prepare regular governance reports for internal stakeholders and clients, highlighting performance, compliance, and any risk-related issues. Utilize KPIs, metrics, and audits to assess governance performance and implement continuous improvement initiatives. Training and Development: Lead governance-related training programs for operational staff to ensure awareness of compliance requirements and governance practices. Continuously assess and update training materials to reflect changes in industry regulations or internal policies. Continuous Improvement: Drive continuous improvement initiatives by identifying opportunities to enhance governance practices, operational efficiency, and quality control. Partner with other departments (e.g., IT, Quality Assurance, HR) to enhance governance structures and operational workflows. Client Relationship Management: Engage with clients to understand their governance expectations and ensure BPO operations meet their needs. Address any governance-related concerns or queries from clients in a timely and professional manner. Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's preferred). 3+ years of experience in operations governance, risk management, or compliance within the BPO or outsourcing industry. Must be data driven must know how to do reports / read data and do certain analysis Must know excel Proven experience in managing governance frameworks and regulatory compliance. Strong knowledge of industry standards, SLAs, KPIs, and contractual agreements in the BPO environment. Excellent communication, leadership, and stakeholder management skills. Ability to analyze data, identify trends, and implement corrective actions. Certification in Governance, Risk, and Compliance (GRC) is a plus. Skills & Competencies: Strong problem-solving and critical-thinking abilities. Detail-oriented with the ability to assess complex situations and develop practical solutions. Knowledge of compliance tools, risk management systems, and audit processes. Exceptional organizational and time management skills. Ability to work under pressure and manage competing priorities. Preferred Qualifications: Previous experience in a BPO operations leadership role. Familiarity with automation tools and digital governance frameworks. Experience working with global or multi-geography BPO operations. Working Conditions: Full-time position, with occasional travel required. Flexibility to work across different time zones, depending on client needs.

The Financial Crime Risk Management Function is a Global front office function within Corporate Bank Non-Financial Risk with the primary objective to support the Corporate Bank by focusing on holistic front-to-back risk management of Financial Crime Risk as part of the 1st Line of Defence. The CB NFR teams mandate is to identify non-financial risks such as regulatory, conduct and systemic risks, define mitigation processes for those risks, as well as to develop, implement and monitor Level 1 controls. In addition to working closely with the product, coverage and sales desks, the groups reach and interaction will be broad, including engagement within Corporate Bank (CB) and those functions forming the 2nd Line of Defence within the 3 Lines of Defence (3LoD) program. You will be in the Financial Crime Risk Management Function working as part of the India Desk. You may also participate in some of the cross-CB NFR projects from time to time. What we'll offer you Your key responsibilities Contribute to Governance framework for relevant Financial Crime Risk (help setup and preparation for forums, information flow and tracking of action items and escalations to resolution). Support the execution of the dynamic risk framework and assurance of controls along internal requirements and minimum control standards; as well as identification, definition, and implementation of risk metrics to help measure and manage Financial Crime risk types across CB. Face-off to relevant 2LOD AFC team on upcoming regulatory and policy changes and support implementation of changes related to Financial Crime related policy/procedures across CB businesses. Produce and maintain relevant procedures covering CB division along with nuances for CB products and functions. Help run Governance Meetings, validate existing risk items, update progress status and work with relevant stakeholders on key risk items, mitigation factors adopted/ to be adopted. Execute on the findings book of work in CB for Financial Crime risk related items and appropriate MI/Reports. Participate in Global/regional projects and initiatives related to regulatory developments and policy changes affecting CB. Develop professional working relationships with colleagues, business and respective supporting teams. Your skills and experience At least 5 years of proven experience in non-financial risk management domain combined with strong knowledge of Corporate Bank business. Strong background/knowledge of Financial Crime risk topics balanced with Client Centricity. Experience of working with an interface to a regulator will be a Plus. Demonstrated experience in setting up Governance structures in Financial Crime Risk area. Excellent analytical, decision-making & problem-solving skills. Logical thinker with a strategic mindset and exceptional tactical execution skills Highly motivated to drive change, self-reliant, adaptable with a structured way of working with high willingness to take responsibility, and ability to deliver highest level of quality under time pressure. High appreciation as well as ability to formulate a fact based, independent and objective viewpoint; good presentation / communication skills sufficient to convey complex conceptual information / ideas on issues requiring interpretation and opinion and ability to interact effectively with stakeholders and line managers Team player with the ability to address ad-hoc requests, take on a significant amount of work across multiple tasks and topics; proven ability to work in a globally divers team; attention to detail and ability to prioritize workload Excellent English language skills. Excellent German language skills a Plus. Strong proficiency of MS Office (Excel, PowerPoint, Word) and understanding of relational database and reporting tools