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8.0 - 12.0 years

0 Lacs

karnataka

On-site

The role involves being responsible for the effective deployment of academic content and pedagogy at Partner Schools. You will need to coordinate with Senior Academic Coordinators to resolve any content or pedagogy queries, work with the Academic Excellence Team on courseware schedules, and create annual lesson plans and program calendars. You will also be required to collaborate with various teams to ensure the successful implementation of programs, workshops, and academic empowerment initiatives. Regular visits to Partner Schools will be necessary to assess the academic implementation status. Additionally, preparing and submitting periodic reports on program implementation will be part of the role. To be considered for this position, you should hold a degree or a master's in a Science discipline and have 8-10 years of experience as an HM or Principal in the education sector. Strong team management skills, problem-solving abilities, and good decision-making skills are essential. Proficiency in MS Office/Google and other reporting tools, as well as excellent written documentation skills, are required. A good command of written and spoken English and Kannada is necessary, and exposure to research would be advantageous. This is a full-time role with benefits such as health insurance and Provident Fund. The work schedule is during the day, and the location of work will be in person at Bengaluru.,

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0.0 - 4.0 years

0 - 0 Lacs

bhopal, madhya pradesh

On-site

The Digital Marketing Intern position based in Bhopal offers an exciting opportunity for individuals interested in gaining hands-on experience in the field of digital marketing. As a Digital Marketing Intern, you will be responsible for various key tasks to enhance the online presence and reach of the company. Your main responsibilities will include managing social media content creation, scheduling posts, and engaging with the online community across platforms such as Facebook, Instagram, and Google Ads. Additionally, you will assist in Search Engine Optimization (SEO) efforts, updating the company website, and posting engaging content on the blog. Monitoring campaign analytics, preparing performance reports, and conducting research on trends, hashtags, and competitors are also essential aspects of this role. To excel in this position, you should be a graduate or currently pursuing a degree in any stream. Proficiency in tools like Canva, Meta Business Suite, and Google Tools is preferred. Strong written and verbal communication skills are crucial for effectively conveying messages to the target audience. A genuine passion for digital marketing and a drive for continuous growth are qualities that will set you apart as a valuable asset to the team. On the other hand, the Marketing Intern role in Bhopal focuses on executing local marketing strategies and outreach activities. This position requires you to engage in field research, analyze market trends, and contribute to lead generation efforts. Your tasks will involve interacting with clients, following up on leads, coordinating events, and supporting promotional campaigns. Additionally, you will be responsible for preparing marketing reports and presentations to showcase the effectiveness of various initiatives. Ideal candidates for the Marketing Intern role should hold a graduate degree or be pursuing an MBA with a marketing specialization. Strong communication and convincing skills are essential for building and maintaining relationships with clients. A willingness to work in the field, handle diverse marketing tasks, and a basic knowledge of MS Office or Google Workspace tools will be advantageous in excelling in this role.,

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0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Title: Real Estate Sales Intern (Fresher) Location: Bangalore Type: Internship (Full-time Stipend & Incentives: Performance-based incentives + Certificate + Opportunity for full-time role About Us: We are a fast-growing real estate firm dedicated to offering premium real estate solutions Bangalore. We believe in nurturing fresh talent and offering career-building opportunities in a professional and dynamic work environment. Who We&aposre Looking For: Motivated and enthusiastic freshers with excellent communication skills who are eager to explore the world of real estate sales. If you&aposre someone who enjoys speaking with people, has a passion for property, and is ready to learn and grow, this role is for you! Key Responsibilities: Assist the sales team in generating and converting leads. Communicate with prospective buyers through calls, site visits, and follow-ups. Understand client requirements and present suitable property options. Coordinate and schedule property visits. Support documentation and database maintenance. Learn and adapt to real estate sales practices and market trends. Provide excellent customer service and build long-term relationships. Requirements: Freshers welcome No prior experience required. Strong verbal communication skills in English and local languages. Positive attitude, willingness to learn, and presentable personality. Basic knowledge of MS Office and Google tools. Must be proactive, persuasive, and target-oriented. Own two-wheeler is a plus (not mandatory). What Youll Gain: Real-time sales training in the real estate sector. Hands-on exposure to client handling and fieldwork. Attractive performance-based incentives. Certificate of completion & recommendation letter. High chance of absorption into a full-time sales role post internship. Join us and take your first step towards a rewarding career in real estate! To Apply: Send your resume to [HIDDEN TEXT] Show more Show less

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2.0 - 6.0 years

0 Lacs

jalandhar, punjab

On-site

The ideal candidate for this role will be responsible for planning and executing SEO strategies, with a strong background in SEO and keyword research. You will optimize website content and structure, conduct keyword research and analysis, and manage both on-page and off-page SEO. Additionally, you will be required to run digital ad campaigns on platforms such as Google and Meta, monitor and report website traffic and rankings, and stay updated on SEO and digital trends. To excel in this position, you should possess proven SEO and digital marketing experience, along with knowledge of Google tools and familiarity with various SEO tools. A basic understanding of HTML/CSS, experience with WordPress or a similar CMS, and strong communication and analytical skills are also essential for success in this role. This is a full-time position with a day shift schedule, and the work location is in person. If you are passionate about SEO and digital marketing, and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity.,

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3.0 - 7.0 years

0 Lacs

lucknow, uttar pradesh

On-site

As an experienced SEO leader, your primary responsibility will be to develop and implement effective SEO strategies that will enhance organic traffic and improve search engine rankings. You will be leading a small team, overseeing audits, conducting keyword research, planning content, and managing technical SEO aspects. It will be crucial to continuously monitor performance metrics, stay abreast of algorithm updates, and ensure consistent growth in organic visibility. The ideal candidate for this role should have a proven track record of successful SEO leadership, a deep understanding of SEO tools and best practices, and possess strong analytical, organizational, and team-oriented skills. Additionally, familiarity with HTML, CMS platforms, and Google tools will be essential to excel in this position. This is a full-time position that requires working during the day shift at the designated in-person work location. If you are passionate about SEO, have a talent for leading teams, and thrive in a dynamic, results-driven environment, we encourage you to apply for this exciting opportunity.,

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3.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Title: Executive Assistant to the Managing Director Location: Baner, Bhandarkar Road and Camp, Pune (Baner - 4 days , Bhandarkar Road - 1 day & Pune Station - 1 day) Job Type: Full-Time/Part-Time Summary The Executive Assistant will provide high-level administrative and secretarial support to the Managing Director at our company. The role requires managing both business and personal tasks such as managing calendars, organizing corporate and personal travel, managing communications, and handling all aspects of meetings and events. This position calls for a highly organized and flexible individual with outstanding follow-up capabilities, which are crucial to ensure the effectiveness and timeliness of communications and project management. Responsibilities Key Responsibilities Act as the point of contact among executives, employees, clients, and other external partners. Manage information flow in a timely and accurate manner, ensuring excellent follow-up on all pending items and deadlines. Manage the executive&aposs calendars and set up meetings.- Arrange travel and accommodation both nationally and internationally. Handle all family health insurance claims, appointments, and reconciliations of payments.- Prepare and manage Minutes of Meeting (MOM), Calendar, and MIS reports Manage appointment scheduling, guest arrangements, and follow-up communications with a high degree of diligence and precision. Draft letters and emails, ensuring follow-ups are handled with exceptional attention to detail. Ensure confidentiality and secure handling of all business and personal information. Oversee company policy adherence.- Coordinate all dealership visits, team handling, issue resolutions, vendor management, and support in dealership development. Requirements Should have a minimum of 3-5 years of experience as an assistant or secretary to the Managing Director of a company. Exceptional follow-up skills are the most critical requirement for this role. Proficient in MS Office (particularly Excel and Word) and Google Tools (Sheets, Forms, Docs). Excellent command over the English language. Ability to take shorthand notes. Knowledge of travel arrangements and hotel bookings. A proactive approach to problem-solving with strong decision-making skills. Professional level verbal and written communications skills. Educational Qualification Should have graduated from a secretarial college or similar educational background. Experience Proven experience in a secretarial or executive administrative role. Benefits:- PF, Gratuity, Bonus, Accidental policy, Laptop, SIM & phone Skills: calendars,expense reporting,discretion with confidential information,editing,travel arrangements,meeting organization,excel,ms office proficiency,calendar management,document formatting,confidential information handling,deadline tracking,report drafting,meeting facilitation,client liaison,expense reports,professionalism,scheduling,agenda development,presentation skills,report preparation,presentation design,communication skills,ms office,phone etiquette,task monitoring,discretion,multitasking,travel coordination,confidentiality,presentation editing,stakeholder engagement,documentation,calendar planning,client-focused,prioritization,meeting coordination,communication,drafting,follow-up,appointment scheduling Show more Show less

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1.0 - 5.0 years

0 Lacs

guwahati, assam

On-site

The job involves delivering engaging and structured training for Retail Sales Executive batches at NSQF Level 3/4. This includes conducting assessments, mock interviews, and role-plays to evaluate learning. Customizing content based on learners" backgrounds and local retail needs is essential. Maintaining daily training reports, attendance logs, and feedback records is also part of the role. Collaborating with placement teams for student interviews and readiness is necessary to ensure successful outcomes. Compliance with SSC and NSDC guidelines is required for alignment. The ideal candidate should be a graduate in any discipline, with a PG/Diploma in Retail/Sales being preferred. A minimum of 3 years of retail experience, including at least 1 year in training delivery, is necessary. TOT certification from Retail SSC/NSDC is a significant advantage. Strong communication skills in English and the local language are essential. Additionally, digital literacy in MS Office, Google tools, and Learning Management Systems (LMS) is required for effective performance in this role.,

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3.0 - 7.0 years

0 Lacs

telangana

On-site

UpSkill Universe is dedicated to empowering individuals, organizations, and their leadership to navigate the dynamic digital landscape effectively. Through our human-centered, experiential learning programs and events, we strive to empower people and boost economies from the grassroots level. As a valued member of our talented team, you will play a crucial role in equipping teams to adapt to evolving roles in the face of digital disruptions. By leveraging the latest technologies, we deliver virtual learning experiences that are tailored to reach the right audience effectively. In this exciting opportunity, we are looking for individuals who can contribute to driving our learning programs. We are committed to collaborating with top training experts to engage, excite, and educate consumers and businesses on technology, tools, and solutions that can empower individuals to excel in the tech-driven world. As a Digital Marketing Trainer, you will lead a comprehensive 5-week in-person training program for Small and Medium-sized Enterprises (SMEs), focusing on leveraging digital marketing tools to enhance their online presence and drive customer conversions. Your role will involve guiding participants in creating customized digital marketing strategies, launching multi-channel campaigns, analyzing performance metrics, and integrating digital tools into their business operations. Key Responsibilities: Facilitate interactive, in-person workshops covering various topics such as Business Strategy, Digital Foundations, Customer Relationships, Effective Marketing Campaigns, AI utilization for Productivity, and Effective Leadership as an SME. Tailor instructional methods to meet individual and group learning needs and provide constructive feedback for ongoing development. Collaborate closely with the Program Manager and Talent Lead to ensure alignment with program objectives and continuous improvement. Monitor and assess participant progress through evaluation tools and post-session reports highlighting areas for improvement. Qualifications and Experience: Bachelor's degree in Marketing, Business, or related field with a minimum of 3 years of experience in delivering training programs focused on SMEs and digital marketing. Proficiency in Google tools such as Analytics, Merchant Center, and AI-driven advertising tools. Desired qualifications include a Master's degree, advanced certifications in Digital Marketing, experience in working with SMEs or emerging markets, and certifications in Google Ads, Google Analytics, or relevant marketing tools. Core Competencies: Strong communication skills to convey complex marketing concepts effectively. Interpersonal skills for collaboration with cross-functional teams. Presentation and delivery skills to engage participants through clear and structured workshops. Technical proficiency in using tools like Google Analytics, Merchant Center, and AI-driven advertising tools. Conditions of Work: Location: In-person workshops to be conducted in Johannesburg or Pretoria, South Africa. Schedule: The training program spans 5 weeks with sessions during standard business hours targeting SMEs aiming to enhance their digital marketing expertise. Submission Requirement: Interested candidates are required to submit their CV along with a short video introducing themselves and showcasing their training style by delivering a concise lesson on a digital marketing topic. Submission deadline: Monday, 14 April 2025. Selection Process: Shortlisted candidates will be invited for an interview following successful submission. Join us in our mission to empower individuals and businesses to thrive in the digital era through innovative learning experiences. Apply now to make a meaningful impact as a Digital Marketing Trainer with UpSkill Universe.,

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0.0 years

0 Lacs

Bhubaneswar, Odisha, India

Remote

???? Were Hiring: *Digital Marketing Intern* (Remote) ???? Company: AppsPixy ???? Internship Duration: 3 Months ???? Stipend: ?2000/month ???? Eligibility: B.Com / BBA/MBA students pursuing Digital Marketing or related Marketing background Are you passionate about digital trends, social media, and creating impactful campaigns ???? Join AppsPixy and gain hands-on experience in SEO, social media marketing, content creation, and lead generation with real-time projects. ???? What Youll Learn & Do: Assist in managing digital marketing campaigns Create and optimize content for social media & web Work with SEO & Google tools Generate reports and track campaign performance ???? To apply, send your resume to: [HIDDEN TEXT] Or DM us directly. Lets build something amazing together! ???? Show more Show less

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4.0 - 8.0 years

0 Lacs

delhi

On-site

A full-time, on-site role for a Senior Sales Executive located in New Delhi. You will be responsible for identifying and acquiring new business opportunities, managing client relationships, and achieving sales targets. Your role involves developing and executing sales strategies, conducting market research, and providing exceptional customer service to ensure client satisfaction and business growth. Sales & Revenue Generation You will own and exceed the assigned cargo revenue targets for the Delhi station. Managing key customer relationships across forwarders, consolidators, and e-commerce clients will be crucial. Identifying, engaging, and closing new business opportunities to grow volume and yield are key responsibilities. You will also actively monitor competitor activity and recommend pricing or commercial actions. Station Management & Compliance As the single point of contact for day-to-day execution across sales, operations, and finance at the station level, you will ensure full compliance with SOPs, service SLAs, CASA agreements, and invoicing protocols. Close coordination with ground handlers and airline teams will be necessary to maintain service quality. Cross-Functional Ownership Handling customer escalations proactively and driving resolution with urgency will be expected. Coordinating with finance for billing accuracy, collections, and third-party reconciliations is essential. You will also support load planning and tonnage optimization for all allocated flights. Support to Senior Leadership Assisting seniors with data analysis, market insights, and preparation of reports or business cases will be part of your responsibilities. Providing relevant background information, shipment history, or customer behavior trends when required is important. You will also help prepare for internal reviews, partner meetings, and strategic updates by supplying timely inputs and performance summaries. Leadership & Collaboration Mentoring junior team members and fostering a high-performance culture will be key. Representing Delhi station in regional calls, reviews, and cross-functional syncs is part of the role. You will also contribute to strategic planning, especially during business disruptions or market shifts. Requirements Education & Experience - Bachelor's degree in Business, Logistics, Supply Chain, or a related field - 4-6 years of experience in air cargo sales, station management, or GSSA roles - Prior exposure to customer-facing roles with ownership of revenue and station KPIs Skills & Attributes - Strong business acumen and market knowledge (Delhi & NCR cargo ecosystem) - Proven ability to multitask across sales and station execution - High level of ownership, urgency, and result-orientation - Strong interpersonal and negotiation skills - Familiarity with CRM tools, Google Tools, and station MIS reporting,

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4.0 - 6.0 years

4 - 6 Lacs

Noida, Uttar Pradesh, India

On-site

Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team size - 15 Members]. Conduct regular performance reviews, identify training needs, and create development plans. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first contact resolution). Manage team schedules and ensure adequate staffing levels. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to enhance the customer experience. Operational Excellence: Monitor key performance indicators (KPIs - CSAT, Re-Open, Repeat, FRT, ART, Service level adherence) and identify areas for improvement in operational efficiency. Implement process improvements and best practices to enhance team productivity and customer satisfaction. Strong collaboration with other departments (e.g., Business Development Team, Bus operators/Movie Operators, product, engineering) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service and bus operations. Key Account Management (KAM): Build and maintain strong relationships with key bus/Movies operator partners. Act as the primary point of contact for assigned bus operators. Address customer concerns and proactively identify opportunities to improve by collaborating with Bus partners/Cinema operators. Work with the Business Development team and Partners to ensure seamless integration and smooth operations. Negotiate service level agreements (SLAs) and ensure compliance. Reporting and Analysis: Prepare regular reports on team performance, customer experience metrics, and KAM activities. Analyse data to identify trends and insights that can be used to improve customer service, operational efficiency, and operator relationships. Use data to make informed decisions about resource allocation, process improvements, and KAM strategies. Qualifications: Bachelor's degree in a related field preferred. Proven experience in managing and leading a team. Sound knowledge of operations management principles and best practices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Experience in a Key Account Management (KAM) role is essential. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate.

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Associate for Customer Experience within our CST Business, you will play a crucial role in ensuring a seamless and positive experience for our customers who book through our platform. Your responsibilities will include providing exceptional customer service across various channels such as phone, email, chat, and social media. You will also be responsible for handling escalated customer issues, addressing complex inquiries, and identifying trends in customer complaints and feedback. In this role, you will need to demonstrate proficiency in using CRM software and other customer service tools. It will be essential for you to proactively identify opportunities for improving the overall customer experience. Additionally, you will be expected to implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaboration with other departments, including product, engineering, growth, and finance, will be a key aspect of your role to resolve customer issues and contribute to platform improvements. Staying updated on industry trends and best practices in customer service will also be necessary to excel in this position. The qualifications we are looking for in an ideal candidate include a Bachelor's degree in a related field, excellent analytical and problem-solving skills, strong communication and interpersonal abilities, and the capacity to work in a fast-paced environment while managing multiple priorities. A strong customer focus and a genuine passion for delivering exceptional customer service are highly valued in this role. Preferred qualifications for this position include knowledge of Microsoft Office tools such as Excel and PowerPoint, as well as familiarity with Google tools. If you are someone who is motivated, customer-centric, and eager to contribute to enhancing the overall customer experience, we encourage you to apply and be a part of our dedicated team.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

We are looking for a highly motivated and experienced Team Lead/Junior Manager to oversee a team of Customer Experience Specialists in our Flights Line of Business. The ideal candidate should possess a solid understanding of the flight/travel industry, particularly on GDS platforms such as Amadeus and Travelport. You must demonstrate exceptional analytical skills and proven abilities in people management. Your role will be crucial in ensuring that our customers have a seamless and positive experience when booking flights through our platform. Responsibilities: Customer Experience: - Ensure that the team delivers outstanding customer service through all communication channels (phone, email, chat, social media). - Address escalated customer issues and handle complex inquiries effectively. - Identify and resolve trends in customer complaints and feedback. - Proactively seek opportunities to enhance the overall customer experience. Operational Excellence: - Monitor key performance indicators (KPIs) and pinpoint areas for operational efficiency improvements. - Implement process enhancements and best practices to boost team productivity and customer satisfaction. - Collaborate with other departments to address customer issues and enhance the platform. - Stay updated on industry trends and customer service best practices. Reporting and Analysis: - Create regular reports on team performance and customer experience metrics. - Analyze data to discover trends and insights for improving customer service and operational efficiency. - Utilize data for making informed decisions on resource allocation and process enhancements. Qualifications: - Bachelor's degree in a related field preferred. - 1-3 years of customer service experience, preferably in the flight/travel industry. - Proven track record in team management and leadership. - Proficiency in flight/travel terminology, processes, and GDS systems like Amadeus, Sabre, and Galileo. - Strong analytical, problem-solving, communication, and interpersonal skills. - Ability to work in a fast-paced environment, manage multiple priorities, and utilize CRM software and other customer service tools effectively. - Customer-centric mindset with a passion for delivering exceptional service. Preferred Qualifications: - Must have experience with Amadeus/Travelport. - Familiarity with Microsoft Office (Excel, PowerPoint) and Google tools. - Knowledge of customer satisfaction metrics and measurement methodologies such as Service Level Adherence, Re-open rate, FCR, FRT, CSAT, and Escalation rate. Join Us for: - A collaborative and output-driven environment that promotes cohesion through technology. - Increased cross-sell opportunities to improve average revenue per user. - Solid 360 feedback from peer teams on your support of their goals. - Respect earned through your contributions rather than demanded. - Wealth creation opportunities for the right fit. With over 500 million registered users and 21 million merchants, we are uniquely positioned to democratize credit for deserving consumers and merchants. Be part of India's largest digital lending story!,

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