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- 3 years
5 - 8 Lacs
Chennai
Work from Office
Customer Onboarding / Customer implementation Support Specialist Location: Chennai , Work Mode: Hybrid Shift: Night Shift / Uk Shift (6:30 PM – 4:00 AM IST or 2:00 PM – 11:00 PM) Qualification: Bachelor's Degree is mandatory At Toast , we’re building the restaurant platform that helps restaurants adapt, take control, and get back to doing what they love—growing the businesses they’re passionate about. Bready to make a change? About the Role Join our Onboarding Support team and be the friendly expert that helps new customers get started with Toast. You’ll work behind the scenes to make sure their onboarding journey is smooth, supportive, and successful. Key Responsibilities Leverage product knowledge and customer service expertise to support cross-functional workflows Meet defined SLAs consistently for assigned tasks Manage multiple tasks with competing deadlines efficiently Drive continuous improvement within the onboarding process Collaborate closely with teammates across local and global teams Communicate openly to raise concerns and share suggestions Embrace change and proactively pursue learning opportunities Manage tools including Salesforce.com, Zendesk, JIRA, and Asana Required Skills & Experience 2–4 years of experience in a professional customer service environment, supporting internal teams Bachelor’s degree is mandatory Strong communication skills (verbal and written) Strong Excel skills + proficiency in Google Workspace Experience meeting SLAs in task-driven environments Willingness to work in rotational shifts, including night shifts Proficiency in Google Suite Fast learner, self-starter, and team player We Are Toasters At Toast, our employees are the secret ingredient. We’re committed to diversity, equity, and inclusion. We proudly reflect the diversity of the restaurant industry and create equitable opportunities for all.
Posted 2 months ago
2 - 5 years
5 - 6 Lacs
Pune
Work from Office
Designation : IT Administrator No. of open positions : 1 Experience: 3 to 5 Years Location: Pune, Aundh. Role: System administration for all India setup Datacenter operations management: Hosted and Cloud Project administration support Network management and Cyber security including MPLS/ ILL and firewall management Backup and restoration using different technologies To support IT Infra Operations in Pune HO Responsible for: Accountabilities Windows System administration (AD, Office 365) Google Workspace Admin Backup and restoration Good understanding of VMWare/Hyper-V Database administration - MySQL Should take the lead in new projects in technologies Support for applications related to technology industries Vendor management (Solution selection, compare, negotiate) UTM and endpoint security System monitoring and troubleshooting Regulatory audit support Must-Have Educational Background: Engineer Diploma / Graduation, computer branch preferred MCSE, CCNA, and Virtualization will be added advantage Relevant Experience: IT Infra support in a technology company Application administration. Detailed Technical and Administrative skills and experience required: Active Directory, DHCP, DNS, FTP, and SMTP Google Workspace & and Microsoft 365 portal Knowledge of WSUS, SCCM Data backup, retention policies, and restoration testing VLAN creation, VPN Infra Commissioning and maintenance MPLS, ILL Routing and switching (including Firewall configuration /management) Network commissioning, monitoring & support IT Security products i.e. Antivirus, IPS signatures, firewalls, etc. Basic knowledge of Tally & SAP Set-up account creation and data management. Writing IT SOPs, procedures, and policies Good knowledge of EPABX Should have work experience in desktop support engineering Team management capabilities Documentation and computer system validation Software licensing knowledge, asset management, and IT compliance Monthly IT report generation Planning and Implementation as per URS Hardware support, IT asset management Security updates deployment User & Role Management IT budget preparation Monthly IT report generation Supplier payment efficiency Security Audits Other Aspects: Good English communication Attitude for learning new technologies
Posted 2 months ago
1 - 3 years
3 - 6 Lacs
Madurai, Tiruchirapalli
Work from Office
Designation: Sales & Franchise/BD Associate What You'll Do As our Sales & Franchise / Business Development Associate , you will lead the expansion of TOOZs presence across three key channels: retail (standalone supermarkets and regional chains), franchise partners , and select institutions (hotels, resorts, and cafes). This is a field-first, action-oriented role where you'll pitch our brand, onboard new partners, nurture relationships, and ensure strong shelf presence, visibility, and reorders. Your Impact & Responsibilities 1. General Trade & Institutional Sales Identify, pitch, and onboard standalone supermarkets and regional chains Set up in-store sampling, merchandising, and product education activities Track orders, reorders, and store-level performance regularly Approach resorts, boutique hotels, and cafes with curated product proposals (e.g., healthy snacks, nut mixes, mini packs) Build and maintain strong relationships for long-term brand placement 2. Franchise Development Identify and reach out to potential franchise partners in target regions (Chennai, Vellore & Coimbatore) Walk them through the TOOZ brand story, franchise model, and commercial structure Support franchise onboarding, store setup, and team/product training to ensure a strong launch 3. Cross-Functional Coordination Work with the marketing team to develop sales collaterals, visibility materials, and event-based creatives Collaborate with the operations team for smooth order fulfillment and stock availability Provide feedback from partners to improve product-market fit and local marketing strategies What We're Looking For Master's Degree or 13 years of experience in sales or business development. (Prior exposure to F&B, FMCG, or hospitality industries is a strong plus) Strong communication and interpersonal skills in English and Tamil Willingness to travel locally and regionally for store visits, partner meetings, and market exploration Ability to manage and prioritize multiple sales pipelines (retail, franchise, institutional) Comfortable using Excel/Google Sheets for reporting and tracking; familiarity with CRM tools is a bonus
Posted 2 months ago
1 - 3 years
1 - 4 Lacs
Bengaluru
Work from Office
Req ID: 312141 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - Full Time to join our team in Bangalore, Karnataka (IN-KA), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-usersWork with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player24/7 rotational shifts and week offs and Work from Office mandatory Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Help Desk, Information Technology, Testing, Consulting, Technology
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Noida
Work from Office
Req ID: 311587 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player 24/7 rotational shifts and week offs and Work from Office mandatory Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Help Desk, Information Technology, Testing, Consulting, Technology
Posted 2 months ago
3 - 8 years
2 - 7 Lacs
Gandhinagar
Work from Office
I hope this email finds you well! We have an opening for IT Support Specialist Sr. at Telus Digital, Gandhinagar, Gujarat. Please find below the key responsibilities, qualifications, and expectations for this role, we believe your background and experience align well with what we're looking for, and we'd love for you to review it in detail. Job Description: Role: IT Support Specialist Sr. Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The Desktop EUC Support Specialist is responsible to provide first line support to internal and external clients, administration staff, and EUC specialists in assisting them with additional hardware and software requirements and making sure that the systems are working properly according to company standards. Roles and Responsibilities: This resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Provide technical support to the various technological platforms of the company (hardware, software) and implementing security policies, ensuring connectivity systems, patching, coordinate and monitor the implementation of best practices and support projects, support the area of technology in the development and operation of accounts, among others Physical and Remote Support To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to inquiries from internal clients and help them resolve any hardware or software problems. Support users in the use of computer equipment by providing necessary training and advice. To perform changes on distro lists and organizational units within G-suite To complete updates, patches, and software deployments. To perform VLAN Changes Serve as the main POC for any IT related activities happening in the site or sites under their scope Keep adequate IT Asset management controls for the assets under their responsibility. About Telus Digital: Telus Digital is the operating name of Telus International Inc., a Canadian technology company. TELUS (NYSE & TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality. TELUS's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011. TELUS India is a leading India-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS India has four sites -- two in Noida and one in Bengaluru, and one we are in process of setting up our shared service center in Gandhinagar. Learn more at: www.telusdigital.com If the role resonates with you and you would like to proceed further, please share with me your updated resume with below details : Role Name Email ID Number Alternate Number Gender Married (Yes / No) Total Exp (in Years) Relevant Exp (in Years) Current Employer Designation Notice Period Current Shift Time: Reason for Change CCTC (Fixed) + Variable ECTC (Fixed) Current Location Hometown Location Comfortable with Job location: Current Interviews: Current Offers: Highest Edu: Any Certifications: Comfortable with job shift timings: Interview availability (Video): Looking forward to hearing from you
Posted 2 months ago
1 - 4 years
2 - 3 Lacs
Pune
Work from Office
About The Role Job TitleAPM-IC LocationPune Skill-Accounts Payable Shift Timings:APAC, EMEA , NAM Roles & Responsibilities The primary function of the Accounts Payable Specialist position here at Cloudflare is to process payments and control expenses by receiving, processing, verifying and reconciling invoices and has working knowledge of 2-way and 3-way matches. An ideal candidate is someone who has strong analytical skills, with exceptional attention to detail and accuracy. You will be working in a collaborative environment, so the ability to communicate clearly and effectively is a must. The Accounts Payable Specialist will report directly to the Accounts Payable Manager. Key responsibilities include: Support accurate and timely Accounts Payable month end close process Verify and process invoices with accurate G/L coding Perform monthly reconciliations, take corrective action to resolve reconciling items Perform vendor master maintenance activities, including setup and updating of vendors in NetSuite Assist with year-end and quarterly audit requests Review and process employee expense reports in accordance with company travel policy Review monthly corporate credit card statement Initiate payment runs including ACH, Wires, Checks and occasionally perform vendor reconciliations Perform maintenance of vendor records within A/P System in NetSuite ERP and Coupa to ensure up-to-date address, terms, tax, banking information and contact information Serve as SME (Subject Matter Expert) for A/P systems Qualification and Skills Bachelors degree in Accounting or related field preferred 3+ years of experience with full cycle Accounts Payable Knowledge with data center contract or lease facilitation/administration experience in a business to business industry a plus Experience managing relationships with outside business partners Familiar with PO creation/receipting process in conjunction with Accounting and Procurement teams Resolving billing questions with vendors and managing invoicing/crediting adjustments Experience utilizing a medium or large ERP system, NetSuite and Coupa a plus Intermediate Microsoft office or Google suite skills eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
Posted 2 months ago
5 - 9 years
7 - 17 Lacs
Hyderabad
Work from Office
Role & responsibilities: Manage the entire employee life cycle (Hire to Retire) efficiently. Demonstrate proficiency in HR processes and standard operating procedures. Handle appointment letters and documentation for India. Manage and coordinate queries on the ticket management tool (Freshservice). Liaise with employees, managers, and other HR colleagues to resolve HR-related queries. Provide first-level support to employees on HR-related queries, such as benefits. Administer HR processes, including onboarding, employee data management, and benefits enrollment. Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files and processing employee changes. Develop and manage change management and communication strategies, including email templates and how-to guides. Oversee the HR helOutline the day-to-day responsibilities for this role. Preferred candidate profile: Preferred Qualifications: Graduate/MBA with a minimum of 5+ years of relevant experience in HR operations. Extensive experience in HR shared services functions and managing HR OPS for India. Proficiency in Workday and basic understanding of Google Suite applications, including Smartsheet. Excellent IT skills, particularly in MS Word, PowerPoint, and Excel. Strong written and verbal communication skills in English. Ability to work under pressure and meet tight deadlines. Strong administrative skills with the ability to manage a complex and varied workload. Desired Attributes: Smart and self-reliant, capable of representing the HR function independently. Flexible and adaptable to work in different shifts as required. Strong problem-solving skills and attention to detail. Ability to work collaboratively with cross-functional teams.
Posted 3 months ago
2 - 5 years
1 - 3 Lacs
Pune
Work from Office
Job Title: Personal Assistant to the Director (Only for Female Candidates) Only for Local Candidates (Pune Based ) Location: Aundh, Pune, Maharashtra Industry: Travel & Tourism Reporting To: Director / Founder Working Hours: Full-Time (Flexible, as per travel and business needs) Role Overview The Personal Assistant (PA) to the Director will play a key role in organizing, coordinating, and managing day-to-day operations, vendor follow-ups, task monitoring, and ensuring timely execution of strategic plans. This person will be the Directors right hand and must be proactive, tech-savvy, and excellent at multitasking. Key Responsibilities Executive Support Manage and organize the Directors calendar meetings, calls, travel schedules. Coordinate internal and external communication. Prepare agendas, take meeting minutes, and ensure follow-up actions are tracked Operations Management Create and maintain detailed Excel trackers and dashboards for follow-ups. Coordinate with vendors, hotels, logistics partners, and service providers. Track deadlines, payments, deliveries, and project milestones. Handle basic HR and admin coordination (leave tracking, task sheets, etc.) Communication & Coordination Be the point of contact between the Director and internal teams. Draft official communication, emails, and reports. Follow up on assigned tasks with internal departments and external partners. Travel and Itinerary Planning Assist in researching, planning, and organizing high-end domestic and international itineraries. Coordinate client requirements with the execution team. Documentation & Reporting Maintain records of contracts, proposals, and legal documents. Prepare weekly and monthly performance reports for the Director. Desired Candidate Profile Experience & Education Bachelors degree in Business Administration, Travel Management, or related field. 25 years experience as a PA, Executive Assistant, or Operations Executive. Prior experience in the travel/tourism/hospitality industry preferred. Skills Required Excellent spoken and written English & Hindi. Strong in Excel (pivot tables, dashboards, trackers), PowerPoint, and Google Suite. Strong follow-up and time management skills. Ability to multitask and work under pressure. High level of confidentiality and professionalism. Tech-savvy: Experience with project management tools (e.g., Trello, Notion, Asana) is a plus. Personality Traits Reliable, proactive, and detail-oriented. Energetic, resourceful, and self-motivated. Positive attitude and strong interpersonal skills. Strong problem-solving skills and ownership mindset Remuneration Competitive salary based on experience. Opportunity to grow with a rapidly expanding travel company. To Apply: Send your detailed resume with photo to: Email: hr@dhaniraj.com Contact: 9011033411
Posted 3 months ago
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