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0.0 years
2 - 8 Lacs
Ahmedabad, Gujarat, IN
On-site
About the job: Hiring Now: Banquet Sales Executive - Amoreve Events Location: Ahmedabad (field-based across various venues on SG Highway) Timings: 11:00 AM to 9:00 PM (Sunday working, weekday off) Role: Handle sales leads from empanelled banquet venues, follow up with clients, upsell services, and close bookings Tools: Google Sheets for tracking, WhatsApp for communication --- What We're Looking For: Fluent in English, Hindi or Gujarati Own vehicle + laptop/tablet (ideal) Well-groomed, confident, and structured Freshers welcome (sales/banquet/hotel experience a plus) --- Compensation: * Fixed monthly salary * + Incentives on upsells / amount beyond base packages --- Key Responsibilities: * Follow up with banquet walk-in/event leads * Coordinate with hotel sales teams * Pitch packages, upsell d cor & experiences * Maintain daily follow-up sheet * Convert inquiries into confirmed bookings Who can apply: Only those candidates can apply who: Salary: ₹ 2,40,001 - 8,60,000 /year Experience: 0 year(s) Deadline: 2025-06-15 23:59:59 Other perks: Life Insurance Skills required: Event Management, Sales and Google Sheets About Company: Amoreve is a premium event design and planning company based in Ahmedabad, specializing in luxury weddings, curated social celebrations, and high-impact corporate events. With a strong presence at top-tier venues, we are known for transforming client visions into elegant, immersive experiences. Our team combines creativity, precision, and hospitality-driven execution to deliver events that are emotionally resonant and visually stunning. As we grow, we're building a sharp, dependable team that values relationships, professionalism, and excellence. Joining Amoreve means being part of a brand that's redefining event planning in Gujarat through thoughtful storytelling, aesthetic innovation, and seamless coordination.
Posted 2 months ago
1 - 3 years
3 - 4 Lacs
Bengaluru
Remote
Seeking tech-savvy support agent to handle customer tickets via chat/email. Troubleshoot, educate users, document issues, escalate when needed. Strong English, problem-solving, and communication skills required. Experience with support tools a plus.
Posted 2 months ago
- 3 years
1 - 3 Lacs
Jaipur
Work from Office
*Design, develop & maintain Google sheets *Create process & workflow *Coordinate workflows across departments *Manage & maintain process documentation *Generate reports & analyze data *Freshers any field *Reviewing Work orders *Coordinating requests Required Candidate profile Process coordination,process improvement,operations & back-office Excellent communication,Time management Google Sheets,MS Office Analytical problem-solving skills Maintain SOPs for various processes Perks and benefits *Saturday Benefit *PF *ESIC *Annual Bonus
Posted 2 months ago
2 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
ERP / Documents entries, uploading Pipe Test certificates related works and Submission of Hard copies to customers Handling Pipe Test certificates against Inwards Soft skills in ERP/excel/Word/MS Office / Google Sheets/Power point/computer operations
Posted 2 months ago
3 - 8 years
10 - 15 Lacs
Pune
Work from Office
About The Role : Job Title Cloud Cost Estimation Analyst, AVP LocationPune, India Role Description The DB Cloud FinOps function drives financial accountability of cloud consumption, providing distributed teams with insights into their consumption, spend and optimisation / control options to ensure cloud usage is managed efficiently. We are looking for a meticulous and proactive Cloud Cost Estimation Analyst to support accurate forecasting and budgeting of our GCP initiatives and to maintain/enhance our tailored Cloud Cost Estimation models. In this role, you will be responsible for providing the tools to estimate Cloud spend and in supporting teams to estimate GCP-related costs for new and existing projects, ensuring cost efficiency, and providing insights to support strategic decision-making. This role requires a detail-oriented individual with a passion for analytics and a strong grasp of GCP pricing models. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Cost Estimation: Develop accurate cost estimates for GCP resources and services based on project requirements. Pricing Analysis: Analyze GCP pricing structures and identify opportunities for cost optimization. Budgeting Support: Assist teams in preparing budgets for GCP initiatives by providing detailed cost breakdowns. Forecasting: Build and maintain models to forecast GCP usage and associated costs. Scenario Analysis: Perform what-if analyses to understand the financial impact of different architectural or resource decisions. Collaboration: Work closely with architects, engineers, and finance teams to validate assumptions and refine cost estimates. Reporting: Produce regular and ad-hoc reports on GCP cost trends and potential risks. Your skills and experience Strong analytical and problem-solving skills, with a focus on cost estimation and financial modeling. Familiarity with GCP services and pricing models. (3+ years) Proficiency in tools such as Excel, Google Sheets, and GCPs Pricing Calculator. (3+ years) Attention to detail and the ability to work with complex datasets. Excellent communication and collaboration skills. Bachelors degree in finance, accounting, computer science, or a related field. Certifications in GCP or FinOps are a plus. Experience in GCP cost management, financial analysis, or similar roles is preferred. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 2 months ago
- 3 years
3 - 3 Lacs
Ambattur
Work from Office
Responsibilities: * Collaborate with cross-functional teams on project delivery. * Develop JavaScript applications using Vercel, GitHub, MySQL. * Optimize performance through XML data management. Start will start by an intership of 2 monhts Work from home Flexi working
Posted 2 months ago
4 - 6 years
0 - 3 Lacs
Hyderabad
Work from Office
Candidate should have minimum 4years of experience working as a Business Analyst.
Posted 2 months ago
4 - 8 years
4 - 6 Lacs
Raipur
Work from Office
Manage the Director’s calendar, appointments, travel arrangements, and meetings, Mails. Prepare and organize reports, presentations, and correspondence. Handle confidential and sensitive information with professionalism.
Posted 2 months ago
1 - 3 years
3 - 4 Lacs
Chennai
Remote
Responsibilities: Manage customer queries via phone, email & chat Handle social media accounts Collaborate with restaurants on product improvements. Work from home Night shift 1pm to 10 pm EST
Posted 2 months ago
0.0 years
2 - 2 Lacs
Gurgaon, Haryana, IN
On-site
About the job: Key Responsibilities: 1. Managing documentation and Serving as the primary point of communication between clients and vendors to ensure a smooth and efficient documentation process 2. Utilize CRM software to automate workflows, manage client interactions, and maintain an up-to-date database of the booking process 3. Address and resolve client queries promptly via calls and emails, ensuring seamless support throughout the entire documentation process 4. Provide regular status updates to clients via email, enabling them to track progress effectively 5. Collaborate with internal departments to ensure timely and efficient service delivery Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-06-14 23:59:59 Skills required: English Proficiency (Spoken), English Proficiency (Written), Effective Communication, Email Management and Google Sheets About Company: InstaSpaces is the largest booking platform for professional workspaces and meeting rooms available on an hourly basis. We are also the leading provider of virtual offices for GST/business registration and mailing addresses across all 29 states in the country. InstaSpaces facilitates the efficient utilization of commercial real estate through collaborative consumption. Our platform offers professional workspaces with flexibility and transparency. You can book our spaces from one hour up to several months with just a tap of a button, without any lock-in periods or hefty security deposits. Each InstaSpace adheres to our standard brand promises and service guarantees.
Posted 2 months ago
- 4 years
1 - 2 Lacs
Chandigarh
Hybrid
Role & responsibilities We are looking for a detail-oriented Data Entry / Computer Operator to join our team in Chandigarh. The ideal candidate should have attention to detail, and the ability to handle large volumes of data with accuracy. Preferred candidate profile Enter and update data in spreadsheets, databases, or proprietary software Verify and correct data where necessary Maintain confidentiality of sensitive information Generate routine reports from entered data Assist with administrative tasks as needed Requirements: Basic knowledge of MS Excel, Word, and Google Sheets Prior experience in data entry preferred but not mandatory Laptop or desktop (for WFH roles)
Posted 2 months ago
1 - 2 years
3 - 4 Lacs
Mumbai
Work from Office
Job Title: Account Executive US Accounting Process (Night Shift) Location: Borivali, Mumbai (On-Site) Work Schedule: Monday to Friday | Night Shift (India Time) Experience: 1 to 2 Years Education: B.Com or equivalent (Commerce background) About Yapsody Yapsody is a US-based company offering a leading platform for event ticketing and venue management. Our India office, Yapsody India Pvt Ltd, provides end-to-end accounting and operational support to our US headquarters. We are expanding our team in Mumbai and are seeking a detail-driven Account Executive to join our night shift operations. Role Summary Were looking for an enthusiastic Account Executive to manage US-based Accounts Payable (AP), Accounts Receivable (AR), and financial data reporting. The ideal candidate should be comfortable working night shifts, have strong Excel skills, and possess a good understanding of accounting processes. Key Responsibilities Record and manage day-to-day Accounts Payable (AP) and Accounts Receivable (AR) transactions Maintain, update, and organize client financial data in Google Sheets and Excel Generate and format financial reports from raw data Perform data cleaning, reconciliation, and variance analysis Apply Excel functions such as: VLOOKUP , HLOOKUP , IF, INDEX-MATCH, SUMIF, COUNTIF, Pivot Tables Support the US finance team with ad-hoc accounting and operational tasks Ensure data accuracy, completeness, and timely reporting What Were Looking For Graduate in Commerce (B.Com) mandatory 12 years of experience in accounting or finance operations Solid understanding of accounting principles, journal entries, and ledgers Advanced proficiency in Microsoft Excel and Google Sheets Strong analytical, problem-solving, and reporting skills Experience with accounting software (QuickBooks or similar) is a plus Excellent written and verbal communication Self-starter with a proactive and detail-oriented mindset Willingness to work night shifts (US time), full-time from our Borivali office Why Join Yapsody? Be part of an international accounting process Gain US accounting exposure and reporting experience Opportunity to work closely with a global finance team Growth-oriented culture with on-the-job learning Collaborative, inclusive, and professional work environment
Posted 2 months ago
1 - 6 years
1 - 2 Lacs
Noida
Work from Office
Generate performance reports of sales team by using advanced Excel for data analysis and visualization. Conduct sales audits for improvements, recommend process enhancements, and leverage CRM expertise to analyze complex data and create insights. Required Candidate profile Strong proficiency in Advanced Excel (HLOOKUP, VLOOKUP) with ability to create complex formulas and functions. Excellent knowledge of google sheets, particularly Report Preparation on google sheets.
Posted 2 months ago
- 1 years
2 - 2 Lacs
Bengaluru
Work from Office
A Data Entry Executive is responsible for entering, updating, and maintaining data in digital systems or databases. The role typically involves a high degree of accuracy, attention to detail, and proficiency with computers and office software.
Posted 2 months ago
1 - 5 years
5 - 9 Lacs
Noida
Work from Office
Argus Consulting America is looking for Sales Reporter to join our dynamic team and embark on a rewarding career journey We are seeking a detail-oriented Sales Reporter to analyze and report on sales data. This role requires strong analytical skills and the ability to communicate findings clearly and concisely. Responsibilities Collect and analyze sales data from various sources. Prepare regular sales reports and presentations. Identify sales trends and opportunities. Collaborate with sales team to improve performance. Maintain accurate sales records and databases. Qualifications Proficiency in data analysis tools. Excellent written and verbal communication skills. Strong attention to detail and accuracy. Proficiency in Microsoft Excel or Google Sheets. Ability to work independently and as part of a team.
Posted 2 months ago
- 2 years
4 - 5 Lacs
Noida
Work from Office
Looking for a candidate with fluent communication skills and hands-on experience with Google Sheets, Google Excel, content review, stakeholder management, ticket resolving, escalation management. About the Role: We are looking for a detail-oriented and motivated individual to handle research, data entry, and program setup for international universities. You will work closely with different teams, keep content details accurate and up to date, raise any issues to the right people, and support the team with documentation and spreadsheet work. We want someone who is proactive, willing to learn, and ready to grow in a fast-paced environment. Key Responsibilities: Work with teams like Product, Marketing, and Operations to collect, update, and check content needs. Record and organize content and project details carefully and accurately. Report any missing or incorrect information to the right team members. Create and manage documents like templates, checklists, and trackers using Google Docs and Google Sheets/Excel. Help with content updates and reporting by keeping records well-organized and updated. Be open to learning new tools and processes as the role grows. Communicate clearly, work well with others, and take responsibility for your work.
Posted 2 months ago
1 - 6 years
2 - 5 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Maintaining database on Google sheet & Excel Managing schedules, organizing meeting, ensuring meeting participation Managing relationships with vendors and contractors Maintaining the office environment, ordering supplies, managing office equipment Required Candidate profile knowledge of MS Office, Google Docs, Forms & Sheets. Create training modules, slides & workshops. Open minded & hardworking in complex environments Noida and Greater Noida female will be preferred
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Hyderabad
Work from Office
About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and soft skills perspective Analyze knowledge gaps with SMEs and QAs Review and improve training content. Create and implement client and internal reporting systems, as well as procedures for day-to-day operations and performance monitoring Support production associates on a real-time basis Collate chats for future reference Perform a monthly Training Needs Analysis (TNA) to pinpoint issues and fill in any gaps Conduct tests/assessments before and after the training interventions Participate in calibration meetings (internal and external) Develop action plans for the bottom quartile and ensure that they move up the learning curve by means of special coaching/ conducting refresher training Broadcast the updates to the floor Conduct small group training sessions Conduct chat readout sessions for the associates Recommend corrective and refresher courses to be assigned based on associates performance on the floor Participate in weekly business reviews and provide input as asked for Roll out knowledge checks once a month Communicate with clients via emails and conference calls on a daily or weekly basis to review and address training concerns and introduce new policies and procedures As Product Trainer, You Have Minimum Educational Requirement High School graduate Minimum of one year's worth of process training experience or equivalent teaching/coaching experience Experience in the markets, customer service, and sales Exceptional time management, organizational, and prioritization skills to complete work promptly Expert-level communication skills Experience in graphic design, content writing or editing, or a related field in a different industry, as an advantage. Proficiency with Microsoft Office and Google Suite (Sheets, Slides, Docs, and Drive) is necessary. Proven analytical abilities to assess performance and pinpoint areas that need improvement in order to meet project requirements The ability to successfully work across cross-functional teams A positive work ethic and commitment to achieve the best possible outcomes The passion to be a role model that exemplifies our 10 Things (cultural values) Ability to assess the “big picture” and draw connections between inputs and outputs leadership qualities such as critical thinking and problem-solving to aid in overcoming difficult situations A keen eye for detail, the ability to multitask, and strong analytical skills Please share updated CV at anusha.kambapu@Intouchcx.com
Posted 2 months ago
2 years
2 - 2 Lacs
Hyderabad
Work from Office
PLACE OF WORK : DULAPALLY INDUSTRIAL ESTATE , JEEDIMETLA EXTENSION HYDERABAD 500043 Role & responsibilities The candidate will be responsible for maintaining all process sheets and create MIS out of it Preferred candidate profile candidate who has worked in manufacturing company with a back ground of Data management and MIS submittals. Working on google sheets is a must
Posted 2 months ago
2 - 4 years
2 - 3 Lacs
Mumbai
Work from Office
Job Title: MIS Executive (Female Candidate Only) Location: Marol, Mumbai Working Days: Mon-Sat (9:00 AM 6:00 PM) Experience: 2+ Years Tools Required: Google Sheets & Excel (Advanced), Knowledge of Regular expression Google Apps Script (with/without ChatGPT) App Sheet, Looker Studio Google Workspace (Docs, Forms, Slides, Drive) CorelDraw (Basic–Intermediate) Basic video/photo editing tools WhatsApp–Sheets integration tools/APIs ChatGPT Prompting Added Advantage (Not Mandatory): Relevant certifications in data analysis, MIS, automation, or productivity platforms.
Posted 2 months ago
13 - 18 years
15 - 20 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Sales Reporting Designation: I&F Decision Sci Practitioner Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Data & AIDesign, develop and provide reports of exports and representations of pipeline data, sales results and other relevant data points. Assess pipeline status, and sales performance, identify trends and analyze root causes. What are we looking for? Must have hands on experience with working on large data to Build Insights and analyze sales trends. Ability to connect dots and weave data into story that drives outcomes. Eye for details and able to perform descriptive, diagnostics, prescriptive and predictive analysis Must be very strong on Advance xls, Microsoft office, Google sheets, SQL, Must have hands on experience on CRM particularly Sales force and very good understanding of Sales life cycle (incl. terms) and ability to build reports, dashboards from SFDC Able to understand data connections, clean the data and work with BI developers, ETL/Data management resource, Data scientists Lead multiple projects within Multiple Digital Inside Sales Projects Oversee the development and execution of project plans, ensuring alignment with business objectives and timelines. Seeking a strong Team Lead with knowledge in Sales Analytics/ Sales Operations domain and CRM data along with the below expected Skills/Experience. Good with either of Data modelling or visualization techniques (Power BI or Tableau dashboards) Collaborate with cross-functional teams to optimize Sales strategies, customer targeting, processes. Collaborate with sales leaders to enhance revenue generation, streamline processes, and improve decision-making. Coordinate project assignments, set clear goals, and monitor progress, ensuring deliverables are completed with high quality and within set deadlines. Provide guidance, mentorship, and leadership to the team, fostering a collaborative and high-performing work environment. Manage and guide consultants / Analysts. Lead and manage a team across multiple projects within Multiple Digital Inside Sales Projects. Oversee the development and execution of project plans, ensuring alignment with business objectives and timelines. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Hyderabad
Work from Office
Skill required: Trust & Safety - Content management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry. Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Risk Assessment:Capability to assess the potential risks associated with various types of content. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement. Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs. Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: Assess the quality of analysts on the project. Meet volume and quality targets for all quality assurance audits. Develop and maintain knowledge of client and their business needs processes. Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements. Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. Participate in process calibration sessions with clients and cross-vendor. Take accountability for effectively handling escalations. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Assist with monitoring and tracking incidents to ensure timely resolution. Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualifications Any Graduation
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Hyderabad
Work from Office
Skill required: Trust & Safety - Content management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? Content Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry. Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio. Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content. Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately. Decision Making:Skill in making well-informed and consistent content approval or rejection decisions. Risk Assessment:Capability to assess the potential risks associated with various types of content. Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement. Communication Skills:Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions. Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis skills to interpret quality metrics and make data-driven improvements. Conduct RCA, provide feedback, and manage coaching logs Cultural Sensitivity and Resilience:Awareness of and respect for diverse cultures, backgrounds, and perspectives in training delivery. Strong coping, emotional resilience, and stress-management skills. Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Roles and Responsibilities: Assess the quality of analysts on the project. Meet volume and quality targets for all quality assurance audits. Develop and maintain knowledge of client and their business needs processes. Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements. Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training. Participate in process calibration sessions with clients and cross-vendor. Take accountability for effectively handling escalations. Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction. Assist with monitoring and tracking incidents to ensure timely resolution. Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualifications Any Graduation
Posted 2 months ago
- 5 years
1 - 3 Lacs
Gurugram
Work from Office
Candidates should have expertise in Tally, Google Sheets, Excel, and data management. Strong attention to detail, and accuracy is required. Ideal for individuals seeking to grow in a dynamic finance environment.
Posted 2 months ago
years
3 - 3 Lacs
Visakhapatnam, Warangal, Hyderabad
Work from Office
What You'll Do Manage and update daily/weekly class, lab, and exam schedules Lock/unlock sessions on LMS and coordinate with the academic team Manage content across LMS environments (Gamma, Beta, Live) Fix content errors and work with the content team for updates Send reminders and announcements via Web Engage and community tools Respond to or escalate student queries as needed Track attendance, submissions, and engagement Maintain reports and trackers in Excel/Google Sheets Share weekly updates and suggest process improvements Collaborate with content, academic, tech, and support teams What We're Looking For Bachelor's degree (Commerce, Business, or any stream is fine) Comfortable with Google Sheets / Excel should know how to use basic formulas, filters, and formatting Can navigate and work on online tools, dashboards, and platforms with ease Clear and professional communication skills both written and verbal Detail-oriented youll be handling reports, trackers, and time-sensitive updates Self-starter someone who takes initiative, follows up, and gets things done Basic knowledge of using tools like ChatGPT to draft messages, summarize documents, or get quick help for tasks (example: writing announcements, creating checklists, or exploring new ideas) Location & Work Details Working Days: Monday to Saturday (6-days a week) Work Timings: 8:00 AM - 5:00 PM Compensation: 3 to 3.6 LPA
Posted 2 months ago
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